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Lusk Pools & Leisure Products

Founded 1983 • With Angi since September 2007

4.9

(8) Verified Reviews

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Business Details

Phone Number

Address

8521 Knox Bridge Hwy

Canton, GA 30114

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Description

FAMILY OWNED & OPERATED SINCE 1983. ADDITIONAL DBA'S: LUSK POOLS INC & LUSK LEISURE. ADDITIONAL EMAIL SALES@LUSKPOOLS.COM. FINANCING AVAILABLE.

Verified Reviews

A few reviews for this pro...
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Karin M.
5.0
08/19/2017
It was great. It went great. Here a year later, it is great so it shows that they did a good job. If I needed a new pool, I would absolutely them again. We were really happy.
Description of Work
We had a pool put in.
Category
swimming pools
Cheryl G.
5.0
06/27/2017
Great experience! I enjoyed participating in all the design decisions. Delivered on time and on budget.
Description of Work
Inground gunnite pool installation
Category
pool cleaners, swimming pools
Karin M.
5.0
10/01/2016
unknown
Description of Work
.
Category
pool cleaners, swimming pools
Helen A.
5.0
08/05/2015
unknown
Description of Work
Everything was outstanding.
Category
pool cleaners
Janet M.
5.0
09/20/2013
The service was fast and efficient, and I appreciate the fact that they do not and quot;up-selland quot; you into products that are not necessary. (Obviously, the sales people do encourage you to buy buying larger volumes, etc of the things needed, but that is their job....plus it does save the customer money as well.) I also will share an experience I had at the store: I have always been pleased with Lusk's customer service; however, I was very impressed by one of the sales girls there in a specific visit. She had only helped me one time previously (several weeks earlier), yet I walked in to get my water tested, she addressed me by my name. I felt like a very important customer, and to be honest, I am probably one of their least valuable customers from a financial standpoint due to the size/style of our pool! If I was planning to have an upgrade in our pool or pool environment, I would definitely give Lusk a chance to bid for the job. Unfortunately, our original pool was not installed by this store, but they have never hesitated to provide helpful advise or information on how to maintain or fix issues.) Their store also carries a lot of other nice items for pool and picnic areas.
Description of Work
The representative tested my water for no charge, and then she recommended the correct chemicals to fix any problems.
Category
pool cleaners
Danielle W.
5.0
08/05/2013
WOW. Sorry to read the above statement on Lusk. Our experience could not have been better. First, Teresa is a wonderful salesperson. She patiently went over everything we would need from the ground up; and I heard from her almost daily throughout the entire process. She also had the best design of any of the 5 companies we had quotes from. Lusk also, and most importantly, delivered a quality product for the best price. Other than our home, a pool was the most expensive thing we have purchased yet. The process was smooth. The contractors they use are top-notch, respectful and do quality work. What else could I ask for? I have and will continue to refer people to Lusk. Thank you to the Lusk family and especially Teresa for a beautiful addition to our home.
Description of Work
Lusk installed a gunite, saltwater pool that is beautiful.
Category
pool cleaners, swimming pools
Larkin P.
3.0
07/04/2012
The lady came out (I think her name was Teresa) and was very kind and prompt. Our experience was good but we chose not to go with Lusk Pools for the following reasons: they seem to be more experienced with liner pools than gunite or shotcrete. They didn't seem to have a good eye for design and creativity. We have a major upward slope in our backyard and really needed someone to help us create something beautiful and their design was very blah. She showed us a book of pictures of work they'd done. Frankly, we were not impressed with the photographs. If you're showing off your work, you'd think you'd see the very best of the best. Their pictures were of pools that were very unexciting, unimpressive stone work and they all looked a bit and quot;cheapand quot;. We wanted to create something beautiful in our backyard and they just wanted to put a pool there and not help with any vision. At the end of the process when we were considering all our options, she was the only one who failed to follow up. A good sales person always follows up. We never spoke to her to let her know about our decision to go elsewhere or why. They didn't want our business very bad I suppose because they never contacted us after giving us final quotes/plans.
Description of Work
We got a quote from Lusk for building an in-ground pool.
Category
pool cleaners

Service Provider Response

For the last 30 years of doing business Lusk Pools has prided itself in providing the best possible customer service before, during and after our pool installations. We are proud to offer all new/prospective customers our time and expertise as a free service, to provide a quote in their home, based on their specifications. During our initial contact we do start with the minimal or basic designs and pricing which may require multiple visits to a customer. We do this for free at substantial cost to us in order to make sure we are providing the customer their dream pool at their budget without overwhelming them. That being said, in reference to the complaint above we are taken aback by these comments, in 30 years of business we have never received a negative comment in regards to a free service. We have verified that the ‘date of service’ mentioned was before we even completed the process of getting their ideas and finalizing the quote. Our records actually indicate that when they received our final quote on March 26th an email response was received stating that they were “just getting the other quotes in and comparing them…” We do appreciate all honest feedback, positive or negative and will use this as a way to improve.
MAURICE F.
5.0
09/30/2007
What most impressed me about Lusk Pools and Leisure Products was their enthusiasm and eagerness to please me. This company brought a sense of excitement with them. This made the whole process enjoyable. It was a huge job that they handled very well. They may have been late a couple of times but this was a minor thing.
Description of Work
They installed a 30' x 15' in-ground swimming pool. This required a lot of excavation of dirt, the removal of the dirt and some general landscaping. They did it all.
Category
pool cleaners

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    Pool and Spa Service
    Pool Sales Construction and Installation
    Decks and Porches
    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Warranties
    Yes

    Services Offered

    ABOVE GROUND & IN-GROUND SWIMMING POOL INSTALLATION, SPAS, MAINTENANCE & REPAIRS, POOL RENOVATIONS, LINER REPLACEMENTS, AUTOMATIC CLEANER INSTALLATION, POOL DECKING, WATER TESTING, PAINTING, LIGHTS & ELECTRICAL, POOL TILE REMOVAL/INSTALLATION, LEAK DETECTION & REPAIR, WEEKLY, BI-WEEKLY & MONTHLY MAINTENANCE PLANS, WINTER COVER MAINTENANCE, POOL OPENINGS & CLOSINGS, FILTER SAND CHANGE, PARTS, CHEMICALS.

    Services Not Offered

    SPA REPAIRS

    Frequently Asked Questions & Answers about Lusk Pools & Leisure Products

    How is Lusk Pools & Leisure Products overall rated?

    Lusk Pools & Leisure Products is currently rated 4.9 overall out of 5.

    What days are Lusk Pools & Leisure Products open?

    Lusk Pools & Leisure Products is open:

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    Saturday: 9:00 AM - 2:00 AM

    What payment options does Lusk Pools & Leisure Products provide

    Lusk Pools & Leisure Products accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does Lusk Pools & Leisure Products offer free estimates?

    Yes, Lusk Pools & Leisure Products offers free project estimates.

    Does Lusk Pools & Leisure Products offer eco-friendly accreditations?

    No, Lusk Pools & Leisure Products does not offer eco-friendly accreditations.

    Are warranties offered by Lusk Pools & Leisure Products?

    Yes, Lusk Pools & Leisure Products offers warranties.

    What services does Lusk Pools & Leisure Products offer?

    Lusk Pools & Leisure Products offers the following services: ABOVE GROUND & IN-GROUND SWIMMING POOL INSTALLATION, SPAS, MAINTENANCE & REPAIRS, POOL RENOVATIONS, LINER REPLACEMENTS, AUTOMATIC CLEANER INSTALLATION, POOL DECKING, WATER TESTING, PAINTING, LIGHTS & ELECTRICAL, POOL TILE REMOVAL/INSTALLATION, LEAK DETECTION & REPAIR, WEEKLY, BI-WEEKLY & MONTHLY MAINTENANCE PLANS, WINTER COVER MAINTENANCE, POOL OPENINGS & CLOSINGS, FILTER SAND CHANGE, PARTS, CHEMICALS.

    Are there any services Lusk Pools & Leisure Products does not offer?

    SPA REPAIRS