Elite Radon Team

Sharing my experience: ER installed a subslab system that did not produce results. Upon escalation that took weeks, and arguements over test equipment, ER's escalation manager came to the site. Apparently the original sketch made of the basement was wrong, there were no logs to reference, and in essence the placement of the proposed 2'nd system would have been in the opposite end of the basement from where the radon came into the house, and a complete waste of money. Needless to say ER only root caused the source of radon after the initial install failed to do its job. Shop around and pay with a CC, so you can hold James accountable.

These guys are thieves. They are really bad people. They lie. They did work that should have never been done the way they did it. They know they caused harm with malicious intent. I offered to resolve the dispute peacefully and quietly but my $2,300 was more important for them to keep. I never do reviews but felt like everyone should know about these people. The owner especially is a liar and should be locked up.

Great service.no issues.

Great job install.

Wonderful process. Went exactly as planned. Very neat and professional.

The installation of the new fan was very quick

While our radon levels were not in the official "danger zone" (> 4.0) the levels were elevated enough for us to want to address them as a safe measure. Many households would have likely chosen no action, however we spend a lot of time in our basement. We chose not to have a traditional radon remediation system and instead went with an ERV system which, while more expensive, provides added benefit for overall air quality. Elite arranged a couple of visits to explain the system and techs arrived a week later to install the system. They arrived promptly at 8am as scheduled and were completed by 11am - installed, cleaned up, done. The following day, our radon readings dropped significantly to <1.0 and have remaind there for the past 2 weeks. We're very satisfied with the product, the initial call, scheduling and follow-up communications, overall service, the techs who installed the unit and the results.

James and his whole team were amazing from start to finish. They explained everything to us and installed our system, making it look like it was always there, in just four hours.

Matt was very thorough in evaluating the situation. He took the time to explain how the system works and made some recommendations about the fan. We will call Elite Radon Team when we encounter Radon problems in the future.

Matt and James are awesome to work with. Extremely knowledgeable about radon and the equipment they use.

The owner is knowledgeable, but seems to be stretched thin. Interacted with 4 different people over the course of the project, which caused information to be communicated very slowly. Was pricey for the work done, and I had to reach out a few times to ask for an explanation for the work. They used gorilla tape and caulk on a vapor barrier and charged me $500 for 1.5 hours of work and an additional $150 for a radon test (which I requested because I was unsure about the work on the vapor barrier). Had a problem with one of the employees who contacted me, and the owner made arrangements for me to work with someone else that I was more comfortable with, which I appreciated.

Extremely knowledgeable, thorough and conscientious. The team was expert, led by a masters in geology. Our radon situation turned out to be tricky, but James Fraley and his crew did not give up until our radon was truly mitigated. A simple cookie cutter process proposed by the other company we contacted would have never worked. Moreover, the system (vent pipes and fan) was installed internally (running through walls, ceilings and attic space) so as not to degrade the exterior appearance of our home. Very highly recommended!!!

Very knowledgeable and professional

Inspected and left monitors for mold. Quick and professional service.

very professional and knowledgeable. Showed as schedule. They replaced my radon fan

Was great working with them.

I called Elite Inspections, and the guy was able to come by until 11pm at night to get the project done. He was on the pricey side, but guaranteed his work.

Very professional and responsive. Showed up on time and completed work in a timely manner. James and his team cleaned up the area after the work was done. I was worried about how the mitigation system would look, but it is hardly noticeable and looks great. Awesome job!! Based on the experience with James on the mitigation system, we also hired him to inspect the home we are currently buying.

Very courteous and reliable. Showed up on time, worked swiftly and were a pleasure to have in my home.

Elite Inspections really knows their stuff. Our radon remediation was completed successfully and James went the extra mile to let me know of some electrical issues that he discovered with the electric panel while installing the system. Would definitely recommend.

Knowledgeable, courteous and experienced.

James Fraley is a demonstrably certified radon mitigation specialist, and in addition to those credentials has a masters degree in engineering. I'm adding this note almost a year after James did his work for us. In addition to doing a very professional job, I learned invaluable information from him concerning the technical realities of radon, radon testing and radon mitigation. I would hire him again any time. If I could rate him with more stars, I would do that too.