David Farrow's Appliance Repair
About us
David Farrow's Appliance Repair is fully licensed and insured for service and repair on all home appliances and all brands. We are family owned & operated.We are factory service for Whirlpool,Maytag,Jenn-Air,Admiral,Kitchenaid,Frigidaire,Electrolux,& Others
Business highlights
Services we offer
Repair home appliances - sealed system refrigerators, dishwashers, dryers, freezers, garbage disposals, ice-makers, microwaves, ovens, ranges, stoves, trash compactors., washers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 9% | ||
| 4% | ||
| 2% | ||
| 4% |
They could have ripped us off because I thought maybe the pump was gone. But they found something in the pump and just removed it. He could have easily said the pump was gone and we would have to put a new one in, but he did not. He was top notch and you don't usually find that. He was friendly, very knowledgeable, identified the problem right away and fixed it. He cleaned up and there was no problem. Everything went really well. He was really good.
The refrigerator at a rental property had stopped cooling. After checking "Angie's List" I communicated to David Farrow my situation. He and his staff were very helpful in helping me to decide if this appliance was worth repairing or if I should opt to replace the unit. He discussed probable repair prices while factoring in the brand's reliability, size and replacement costs. Upon deciding to take the first step (diagnosing the problem), David came to the property promptly and on time. He quickly diagnosed the problem as being a minor repair versus a major repair (i.e., relay failure versus a compressor failure). David quickly obtained the required parts, made the repair, verified the operation of the unit and cleaned up the job site. Since I'm very much a DIY type guy, David was very helpful in explaining the repair, possible causes of the initial problem, and recommended preventive maintenance steps. He also helped me to address another problem with a different appliance at no additional charge.
Much to my relief, the final cost was significantly less than what I was expecting to have to pay. Overall, the repair experience exceeded my expectations. This being part of a rental property I didn't want to be penny wise but pound foolish. I believe that David Farrow Services helped me to make the best "value" decision given the information available. David gave me the impression that his objective was to put my financial interests first. That kind of Value Statement is why I'll certainly use them again; as well as taking the time to write this review.
"Thank you for the positive review! We appreciate your business."
"Thank you for taking the time to write a review on our company. We are glad you had a good experience."
"Thank you for taking the time to write a review on our business. Glad to have you as a customer and we are here to help with any further issues with your appliances."
They even brought the right part and installed it in less than 30 minutes.
I would definitely recommend them to anyone looking for appliance repair.
My beloved Bosch 300 series dishwasher ended a cycle with standing water in the bottom of the dishwasher and no amount of troubleshooting on our end could unclog the drain. Mr. Farrow answered promptly and was able to come out the same day (Saturday). It didn't take him long to find the source of the clog and within 20 minutes my dishwasher was back to normal. The culprit was about 2 tbsps of rice that had accumulated in a pocket along the drain line.
While he was there, I had him take a look at my 10 year old Maytag Atlantis washing machine. I'd already had the drain pump and drive belt replaced a month earlier by my usual appliance repair guy. The machine was now randomly skipping the spin cycle after a rinse. I wanted to know if it was worth repairing or should I plan to buy a new washing machine. He took the machine apart, watched it go through a cycle and realized that it was something to do with the v-shaped wire assembly the motor sits on. It was getting stuck and not rotating properly. He cleaned the tracks, adjusted the spring and did something else. Whatever it was, it now works fine. Said I would need to replace the v-shaped harness the motor rides on if it happens again.
I knew the dryer vent was clogged, but didn't realize how much it was clogged. My dryer was running hot and taking longer than usual to dry a load of clothes. His son came back later in the week to clean the dryer vent. It was 90% clogged at the exterior exit due to the pipe being crushed. He removed the lint clog and repaired the dryer vent pipe. Took him about 30 minutes and all is well.
Worth noting that the company's standard service call charge was $20.00 lower than the company I'd used previously.
Called Farrow Appliance, and scheduled an appointment in a couple days. Brian I was told was the responder . He called me about 8:10 PM that night gave me a date and window of time, 9:00 AM until Noon.
He arrived at 11:45 AM on the date specified and quickly pulled the 22 Cu ft Frig out. It had been stuck to the floor for about 12 years. I had a new water filter,and the water shut off was in a "Low Crawl" crawl space. I had turned the water off some time before Christmas and it was a challenge. Brian replaced the filter,turned the water back on and found a pin hole leak in the main water supply line. There was enough excess tubing to be cut and re ferruled and reattached. Took him about a half hour. Money worthwhile, as the cost of a damaged floor would have been many times over that,. i'm all set for Summer,with Ice and Cold Water available.
Good job,Brian.
Licensing
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