
Trademark Contractors, LLC
About us
Our dedication to customer satisfaction, high quality materials and exceptional workmanship has made us one of the premier contracting companies. In fact, our excellent reputation has allowed us to become a preferred one-stop shop for roofing, painting, siding, windows, gutters and gutter guards, attic insulation, kitchen and bathroom remodeling, basement renovations, restoration and insurance work, decks, patios, fences and more. With a combined 20 years of construction experience, exceptional product and service warranties, and product lines that include Owens Corning roofing/insulation, Sherwin Williams Paint, James Hardie Siding, and Simonton Windows, your satisfaction is guaranteed. We’ve built our business by doing superior work at reasonable prices, resulting in exceptional customer referrals. In fact, most of our business comes from referrals by satisfied customers. Our current and former customers know us for our honest and knowledgeable personnel, reliable and responsive working crews, and high-quality workmanship.
Business highlights
Services we offer
Trademark Contractors is your one-stop contractor for residential exterior and interior work, and more. Our commercial division handles new construction, and property maintenance for all types of commercial and industrial property owners., fire/water/smoke mitigation, gutters, insulation, painting, renovations, restorations, roofing, windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
12% | ||
0% | ||
2% | ||
0% |
These guys were great! All the guys and the owner were very friendly and courteous. They fixed all the problems, except one that came back. We had a little trouble getting them to come back out, but that was mainly because they wanted to see it while it was actually raining… and then we had very little rain. They came back out today (during the rain), as promised, and seem to have solved the one issue (which was not due to their work but the previous roofer who had neglected to reshingle under our solar hot water panels). In addition, they will be replacing some of the flashing they previously installed, in one spot that looked "iffy," just be sure. How's that for service!
Great company and great guys. We are very happy and would recommend any time!
Crew arrived as scheduled and completed work within the estimated time. Excellent clean up after the work completion. Entire work area was cleaned including a magnet for nails. Site was properly blown clean.
Damage occurred to the gutter covers. The damage was repaired with only a discussion of the method to be used.
Contractor was responsive to all emails and telephone call.
THE GOOD: Sam, the representative of Trademark, showed up on time which I was happy about. He appeared to be likable, knowledgeable and professional. He inspected the kitchen's ceiling and looked at the visible damage. He confirmed that the ceiling was damp using a moisture meter. He proceeded to look in our attic and was able to find where water was visibly settling on the insulation and sheet rock. He took some photos and later showed them to me. He then inspected the roof and found a number of areas that he felt might be source of the leak. He also took more photos and pointed them out to me. He then made his recommendations by offering me a temporary fix which was to caulk/seal the troubled areas for $199 which I felt was reasonable. He also recommended a roof replacement based on some damage due to "blistering" and areas that showed signs of wear and poor roof installation from previous work done and the original installation. He showed me more photos to support his recommendation. He also recommended I contact my insurance company to see if any of the water damage would be covered. I did that and the insurance adjuster came out on Saturday and approved my claim.
THE BAD: I asked Sam what the square footage of my roof was and what it would cost to replace it. He said there was a similar house in our neighborhood with the exact layout and square footage as mine. He said he had completed a roof replacement for this home and he would pull the numbers from this job in order to provide me with a quotation. He tried looking up the information on his laptop that he brought with him and couldn't find it. He said he would provide a quote for the replacement and get back to me the following day. The following day came and went without receiving a quote. I called him the next day to asked where the quote was and he told me he got hung up on some work and that would get it to me that Saturday. Today is Tuesday, 10/13/15 and he finally sent me the quote that I was promised several days ago. I'm a little disappointed in his follow-up.
"[Member Name Removed] Thank you very much for your review. I was able to locate the roof with your similar dimensions yet did notice one the gables were different. I had to order an eagle view (satellite imagery) that took a couple days to be delivered to me so I could finalize your quote. Due to the 7-9 days straight of rain that caused the immense flooding in Columbia, SC I was backed up in my schedule and playing catch up. I apologize about the delay in getting you the quote. The report released in my quote should be a great assistance for your 'builders file' for your property and can be used to compare with any other quotes that you take. Hopefully we will have the opportunity to earn your further business."
Sam was great; this was our first time with an insurance claim for hail damage. From our first meeting, the process went exactly as explained by Sam. Sam even did the coordination required to get the estimate updated to cover things missed during assessment. The workers worked hard and finished the entire job in 2 days. They did an outstanding job keeping the mess to a minimum and didn't do any damage to the yard or house. They really did a good job cleaning up afterwards.
"Mr. [Member Name Removed], Thank you very much for allowing us to earn your business. I appreciate you taking the time to give us a review. It was a pleasure working with you and your family. Let us know if there is anything we can help you with on future projects."
"[Removed member name] Thank you very much for taking the time to leave us a review. We appreciate your business and are happy to have worked with you on two other projects after this roofing job. We look forward to assisting you on your next renovation."
Once the afternoon rains subsided for a few days his crew arrived at 7:30 am and worked until 8:45pm in the 100 degree heat. My new roof is beautiful, the clean up was very thorough and I couldn't be more pleased. Completely painless experience! :)
I would highly recommend Trademark Contractor's LLC. Thanks Sam! You were awesome to work with!
"[Member Name Removed], Thank you very much for taking the time to leave us a review. It was a pleasure working with you on this project. I hope to hear from you on any future projects you have coming up."
They came to the house around 4:30pm they were finished about 8:45.
They removed the shingles, repaired part of the frame against the house cleaned up well.
I was quoted a price and they honored the contracted price. I was very pleased as how fast they worked and the quality of the work.
"[Member name removed], Thank you very much for taking the time and leaving us a review. It was a pleasure working with you on this project. Let me know how I can help in the future with your next job."
"Mr. [Member Name Removed], Thank you very much for taking the time to leave us a review. It was such a pleasure working with you and your wife. I look forward to seeing y'all again in the future!"
"[Member Name Removed] Thank you very much for taking the time to leave us a review. It was a pleasure working with you and your family. Thank you for the great referrals as well. We look forward to helping you on your next home renovation project!"
He let me know that he would be in my area in a few days and would come by to assess the possible damage to my roof.
Upon arrival to my home, I found him to be very courteous, informative and patient with my questions.
After inspecting my roof , he explained to me (with photos) what problems my roof had.
He quoted me a fair price as my repairs were thankfully very minimal.
I am Very Happy with the Service I received from Trademark Contractors, LLC .
I would recommend them and use them in the future should the need arise.
"[Member Name Removed], Thank you very much for taking the time to leave us a review. I look forward to working with you in the future on your next renovation project."
"[member name removed], Thank you very much for taking the time to leave us a review. We appreciate the opportunity to earn your business. Give me a call on your next project."
Licensing
State Contractor License Requirements
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