Southeastern Underdeck Systems, LLC

Do not use SEUD for your underdeck system Wish there were negative Stars that I could give to this company. The under deck was installed in February of 2023, and it so happened that it rained the very next day, the underdeck was leaking live a sieve. (it still does) Southeastern Underdeck has in the last 17 months sent over their technicians multiple times - but have not been able to stop the leaks. (The frequent repairs have left the panels nicked and dented) They have blamed the the leaks on everything other than their poor workmanship and bad product (1) improper installation of the deck, (2) disregard of the codes during the installation of the deck, (3) missing flashing under the deck, (4) water collection on the deck, (5) the deck being painted rather stained, (6) the lack of gap between the planks in the deck, (7) the water gushing down from the roof, (8) the gutters being blocked and finally the leaks were ascribed to (9) a piece of rotting wood on the chimney and (10) gap where the chimney meets the roof. Before we opted for SEUD's underdeck system - We had a corrugated underdeck system that never leaked - What they fail to explain or comprehend is why we never experienced leaks in the old system. My recommendation HOLD ON to the amount that is due - till such time there is rain and you are convinced that the underdeck system does not leak. Have a look at this to see the extent of the leaks [*** Link removed ***] the old underdeck syste and did not leak the reason it was changed was because it was made of corrugated material

I had my underdecking system installed on 7.24. It is flawless and gorgeous. The technicians did an outstanding job. The customer service was great. I am loving my that I can finally enjoy my lower deck and not get wet... We did social distance movie night on 7.25 - which was also my birthday.. hence perfect timing. I would highly recommend them.

Very punctual and fast. It’s been several years and we’re still very happy!

Took several days and long hours. Didn't finish on time so had to return but we are very pleased with the final product.

It went very well, on schedule and on time

I am totally satisfied with my decision to hire Southeastern Underdecking Systems. The workers were so efficient that they completed the project after a full day of work. Glenn was very responsive during the entire project and was available during the entire process from estimate to full completion of the project.

Job took 3 days to complete and went very well. Workers very knowledgeable and knew what they were doing. Vert easy to talk to and get ideas about other potential underdeck landscape thoughts.

They did a excellent job I have no complaints.

Outstanding! Love it!

They were very prompt and professional during the entire process. They also kept us informed during the enitre process. Great customer service!

Top job in terms of customer service, product, installation and price. I have a very nice looking and inviting patio now. I would hire them again.

They were very professional, prompt, did what they needed to do, let us check it out and cleaned up and were on their way. We are very happy with the outcome.

Quaility work, Excellent customer service

Very well! I highly recommend them!

Southeastern Underdeck measured my back deck, discussed options for the system, and gave me a free estimate. Their workers came out on time and professionally installed the system. They checked back with me to make sure everything was satisfactory after the installation. They were very attentive to my concerns. It looked so good my wife insisted I screen it the porch.

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The contractor provided a very competitive quote for the desired work.  When some of the measurements were questioned, the contractor quickly adjusted their quote without dispute.  The salesman was pleasant and easy to work with.  The technicians that came to do the work were courteous, neat and very professional.  As there were some unique characteristics associated with the design of our deck, I was concerned how they would be handled.  The contractor discussed the options with us and ultimately did a great job working out the details.
I would recommend them for any underdecking project and would absolutely use them again.  Very pleased
 

We love our under deck. A great professional company from start to finish.  Highly recommend. 

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Southeastern Underdeck was contracted by my deck contractor to finish an enclosed storage shed underneath a large deck.  The project was completed in June of 2015 and as of March 1st, 2016 has yet to provide a leak free roof.  They have been informed of leaks and have come out on four separate occasions to problem solve the issues and have yet to find a solution.  The first instance of having someone from Southeastern Underdeck inspect the leak issues they verbally informed me that the underdecking was installed improperly.  On the second inspection by the owner Heath, he informed me that that was not the case yet after multiple attempts to correct the leaks they have yet to solve leaving me to conclude that the first evaluation was indeed accurate.  As I'm currently trying to work with my deck contractor and with Heath from Southeastern Underdecking to come to a final resolution, I will update this review with more detail and the conclusion once and if my leak situation is resolved.  As of now, this company has not been able to provide a leak free structure and does not appear to have the capability of resolving.

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