About us
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
DACIA T.
08/2014
auto repair
 + -1 more.Went great!
Description of Work: Service was incredible. Car Salesperson was Bill Pappas and he assisted me in purchasing a vehicle for my mom who is in Maryland. To add more chaos to the matter, I was in the middle of relocating to Texas. Bill was honest and straight to the point, which I needed because I didn't have time to haggle with all the complexities of my situation. He recommended that I get a 3rd party inspector, which I did. Inspector found a couple of minor issues, and I was able to work with GUnther VW to get that stuff done so that I my mom could get the car inspection ready. He basically got me through the process with ease and helped me get the car shipped to Maryland because I had to head to Dallas once the purchase was complete.
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Yes, I recommend this pro
$4,000
Christopher L.
10/2013
auto repair
 + -1 moreI walked into the dealership and looked at a car. I was nice enough to not even require a test drive. I found out that I was misled and the price I was paying as well as the monthly payment was significantly higher for a 72 month lease. They told me it would be around $450 for a 72 month lease and it was actually about 490. I said no deal and walked out. I was chased out by Dan Gunther who told me never to come back again and I told him it was a misunderstanding and that I was going to try and sell my car on my own and possibly would talk to them again. He told me there's no way I will be able to get what I want for my car (not true) and was getting heated and acting very rude. I was a little bit of a smart aleck in return and said "Thanks for wasting my time." He then got in my face and started yelling at me telling me that I was wasting THEIR time. He cursed at me and I responded with a few choice words that I will not repeat here (this was wrong of me, what I should have done was just got in my car). He replied to me, word for word, "I will bash your ****** head in. Get the ***** off of my property." I told him that I don't understand how he can treat his customers that way and he said "I am the boss I can do what I want." I later called and apologized for my part in the situation. I don't think I need to explain how unprofessional and unacceptable this is. Obviously it takes 2 to argue, but there is no way, no matter what a customer says to me, that I would ever argue with them in this way. I am a small business owner, about half this man's age and it is sad that I am the one who has to be the bigger man in this situation. The sales tactics were sleezy, they were misleading, and I later found out that this business has a D rating with the BBB and many others have had similar experiences. You can not operate a legitimate business and obtain a D rating with the Better Business Bureau, plain and simple. I am more than willing to answer any questions potential customers may have.
Description of Work: Tried to sell me a vehicle.
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Response from GUNTHER VOLKSWAGEN MALL OF GEORGIA
Contact information
3711 BUFORD DRIVE, Buford, GA 30519
Service hours
Sunday:
12:00 PM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
10:00 AM - 8:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Appliance Sales and Installation
FAQ
GUNTHER VOLKSWAGEN MALL OF GEORGIA is currently rated 3 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 8:00 PM
GUNTHER VOLKSWAGEN MALL OF GEORGIA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, GUNTHER VOLKSWAGEN MALL OF GEORGIA does not offer free project estimates.
No, GUNTHER VOLKSWAGEN MALL OF GEORGIA does not offer eco-friendly accreditations.
No, GUNTHER VOLKSWAGEN MALL OF GEORGIA does not offer a senior discount.
Yes, GUNTHER VOLKSWAGEN MALL OF GEORGIA offers emergency services.
Yes, GUNTHER VOLKSWAGEN MALL OF GEORGIA offers warranties.
GUNTHER VOLKSWAGEN MALL OF GEORGIA offers the following services: We have a full inventory of new and pre-owned CPO Volkswawgen vwehicles, as well as quality pre owned non Volkswagen vehicles. A full service department and parts department as well. Open 7 days a week for the Sales department. Service and Parts department closed on Sunday only.
Contact information
3711 BUFORD DRIVE, Buford, GA 30519
Service hours
Sunday:
12:00 PM - 6:00 PMMonday:
9:00 AM - 9:00 PMTuesday:
9:00 AM - 9:00 PMWednesday:
9:00 AM - 9:00 PMThursday:
9:00 AM - 9:00 PMFriday:
9:00 AM - 9:00 PMSaturday:
10:00 AM - 8:00 PM