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Comfort Control Heating & Air Conditioning
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Comfort Control, Inc. will perform all of your HVAC services including air conditioner and heating service, replace your air conditioner, perform the heating service on your heating furnace and replace the heating furnace. Enjoy yearly peace of mind with our 100% guaranteed HVAC inspection. FOR EMERGENCIES PLEASE CALL (770) 203-1600
Business highlights
Emergency services offered
33 years of experience
Services we offer
Repair and replacement of air conditioning & heating systems, dehumidifiers, duct maintenance, duct sealing and duct leakage testing., humidifiers, water heaters, whole house air cleaners, zone systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7560 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 12% | ||
| 3% | ||
| 2% | ||
| 1% |
Showing 1-25 of 560 reviews
Keturah H.
Aug 2020
Technician Vu Tran provided "excellent quality customer service" as he has always for the last 3years that "he" has serviced my system.
David S.
Apr 2020
Reese did an excellent job. He arrived on time and was very professional and thorough. I can tell he has an excellent work ethic. He explained everything clearly and honestly gave us all options for repairs without being pushy or trying to steer us in any particular direction. I trust his recommendations and would recommend him to anyone for service.
Al C.
Apr 2020
Great. Reece Wilson did a fantastic job. 5-Stars for sure. On time, professional, cordial and very thorough. Was a pleasure to work with.
Margaret G.
Mar 2020
The technician checked our HVAC unit. Gave us detailed results from our unit.
Eric T.
Nov 2019
They did a great job
Virginia S.
Nov 2019
I always request Vu- he was the first tech to service our home, and he was great so I just ask for him. He's very punctual, polite and knowledgeable! Couldn't ask for more!
Keturah H.
Sep 2019
As expected I have used Comfort Contol Heating & Air for the last three years. In particular technician Vu Tran. He provides quality customer service and always explains the service and answers my questions.
Tony D.
Jun 2019
The tech they sent was very professional and did a thorough evaluation of everything and explained everything very well. The service was fine. The thing to be warned about with these guys is the pricing. He recommended and put on a fair amount of pressure to approve $4,000 worth of work on my system. As an example, he wanted to put in three “hard start” kits on my compressors and charge $375 per kit. This is a sub $50 part and takes a pro a few minutes to install. I just had a competitor do it and cost me $200 total. In fact, the competitor did almost everything that Comfort recommended for $500. Compared to Comfort’s quote of $3,000 for the same work. Oh wait, they would take 10% if I signed up for annual maintenance program, ha. I’m sure they would do a fine job, but they are making an hourly rate of way more than a high priced Manhattan attorney per hour and AC maintenance isn’t rocket science. Beware, the prices are predatory.
Ted B.
Jan 2019
Never scheduled the work.
Keturah H.
Nov 2018
Service Technician Vu Tran of Comfort Control serviced my system for the second time. Mr. Tran is extremely knowledgeable, professional and courteous. He provides information to the homeowner regarding the maintenance of their system. Vu Tran provided "quality customer service" and I will call on Comfort Control to dispatch Mr. Tran to service my system in the future.
Response from Comfort Control Heating & Air Conditioning
"We're glad that Vu could get you comfortable again during the fall season. We look forward to keeping you comfortable for years to come. :) Thank you for leaving a review."
Rosanne F.
Mar 2018
Very professional. Cleaned up after the work. Did a great job overall. Great experience. I highly recommend and hire again.
Response from Comfort Control Heating & Air Conditioning
"Thank you for the great review! We appreciate your business. Give us a call if you need anything else."
Helene T.
Dec 2017
Used them before. Decided to go with a yearly contract with spring and fall tune ups and filter change. Very professional. Highly recommend.
Response from Comfort Control Heating & Air Conditioning
"Thank you very much for this great review! We really appreciate you."
Stewart B.
Nov 2017
.....
Maxine W.
Oct 2017
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Maxine W.
Oct 2017
They did not have to replace anything. I have a service agreement with them. The cost is fine too. Their professionalism is very good. They do quality work for me.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much for this great review! We appreciate it!"
Steven H.
Sep 2017
It's good. Overall, they are good to work with.
Sandra G.
Aug 2017
Very professional and fixed the problem immediately.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much for leaving us a review! We really appreciate that!"
Levon P.
Aug 2017
They came in and did a check on the heating to make sure the thermostat was working correctly, that the furnace was working correctly and that the heat was being dispersed through the house correctly.
Rebecca D.
Jul 2017
Fine - less work than we anticipated. They were punctual, professional, and tidy.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much for taking time to review our company. We really appreciate you!"
Betty D.
Jun 2017
Prompt. Apparently good.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much for taking time from your busy day to leave a good review !"
David C.
May 2017
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Eric N.
May 2017
I had filled out their request form online and didn't hear back so I called in. Spoke to a lady who was ready to set-up an appointment to have someone come out same day, however I was immediately met with absolute inflexibility and an unwillingness to compromise on my communications needs. I work from home, am in meetings (on calls) all day long and can not answer random phone calls as fast as I can text messages or emails. In a very indifferent tone, she said they refuse to come out if I will not answer. If that is the sort of service and attitude you provide trying to earn new customers, I can only assume it can be as bad or worse as a customer who's invested many thousands of dollars in your business. I guess I won't be one of them.
Response from Comfort Control Heating & Air Conditioning
"I am sorry you didn't get the wow service you deserve. We have a policy that requires someone to answer our call when we are on the way to make sure you are home. I will be sure to instruct my staff that it is ok the send a text message."
Rose B.
May 2017
Job was completed timely.
Response from Comfort Control Heating & Air Conditioning
"Thank you for taking time out of your busy day to post this review."
Meredith S.
May 2017
Vu was my technician, he was punctual and professional. The work was completed within an hour and he explained everything in detail. I would absolutely use them for future work.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much we love to read good reviews!"
Suzanne W.
Apr 2017
They were on time, professional and gave me a quote on the spot.
Response from Comfort Control Heating & Air Conditioning
"Thank you so much for taking time out to review our company."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Comfort Control Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Comfort Control Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Comfort Control Heating & Air Conditioning offers free project estimates.
No, Comfort Control Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Comfort Control Heating & Air Conditioning does not offer a senior discount.
Yes, Comfort Control Heating & Air Conditioning offers emergency services.
No, Comfort Control Heating & Air Conditioning does not offer warranties.