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Rooter Express Plumbing & Drain

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,

About us

Full Service Plumbing & Drain Company. Emergency service available. Residential & Commercial. Leak Detection, Backflow Testing & Installation, Water Jetting, Video Inspection, Tanked & Tankless Water Heaters

Business highlights

Emergency services offered

Services we offer

Backflow Install & Testing, Descale & Deroot Service, Drain Field Cleaning, Drain Line Locating. Drain Cleaning, Faucets, Garbage Disposals. Water Jetting, Odor Control, Pipe Inspections, Plumbing Fixtures, Preventative Maintenance, Sinks, Toilets, Water Heaters Installation

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
9%
2
0%
1
0%
Showing 1-22 of 22 reviews
Michael C.
Aug 2019
5.0
Yes, I recommend this pro
$171
As a manager and mainttence for 700 Gloucester St Brunswick, GA, I have to schedule work and inspections with multiple Companies. By far Rooter Express has acted professional while on the job. They got back to me and helpes me make an inspection deadline. The two guys that I met this morning were great! They had great attitudes and did am excellent job! They reaoinded quickly and saved us from.missing our deadline. By far the best service we've had! They now are in my contacts and will now be my first call if needed! Thanks guys! Keep dping what do!
Response from Rooter Express Plumbing & Drain
"Thank you [Member Name Removed] for taking the time out of your schedule to write such a nice review, we appreciate your business. Have a wonderful day."

Ann C.
Sep 2017
3.0
$125
Toilet was not fixed. Earring was found.

Beth C.
Aug 2017
5.0
Yes, I recommend this pro
$900
Perfectly. Did a great job.
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR TAKING THE TIME TO WRITE A REVIEW FOR US, WE APPRECIATE YOUR BUSINESS."

Lynda K.
Nov 2016
4.0
Yes, I recommend this pro
$350
It was fine.
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR YOUR REVIEW, WE APPRECIATE YOUR BUSINESS"

Rob A.
Sep 2016
5.0
Yes, I recommend this pro
$265
Very well. The plumber came in with a professional power snake that could reach and do more than mine from Home Depot.
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR TAKING THE TIME TO POST A REVIEW, GLAD WE COULD HELP. WE APPRECIATE YOUR BUSINESS"

Cannon M.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR POSTING A REVIEW FOR US, WE APPRECIATE YOUR BUSINESS"

Cannon M.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Lawrence C.
May 2016
5.0
Yes, I recommend this pro
$125
unknown
Response from Rooter Express Plumbing & Drain
"THANK YOU LAWERENCE FOR YOUR REVIEW, WE APPRECIATE YOUR BUSINESS"

Ann C.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Rooter Express Plumbing & Drain
"THANK YOU FOR YOUR BUSINESS AND FOR TAKING THE TIME TO WRITE YOUR POSITIVE REVIEW."

Kelly S.
Jan 2016
5.0
Yes, I recommend this pro
$200
He worked quickly and also checked all toilets for leaks while here add a courtesy. Very professional and courteous
Response from Rooter Express Plumbing & Drain
"[Member Name Removed]: THANK YOU FOR THE KIND COMMENTS. WE APPRESCIATE YOU TAKING THE TIME TO WRITE IT AND MOSTLY WE APPRECIATE YOUR TRUST IN GIVING US THE OPPORTUNITY IN BEING YOUR PLUMBER. THANKS...THE ROOTER EXPRESS TEAM"

Anthony M.
Dec 2015
5.0
Yes, I recommend this pro
$375
He was punctual, and efficient.
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR YOUR COMMENTS AND MOSTLY FOR YOUR TRUST IN ROOTER EXPRESS, WE APPRECIATE YOUR BUSINESS THANKS THE ROOTER EXPRESS TEAM"

Cannon M.
Feb 2015
5.0
Yes, I recommend this pro
i have used rooter express approx 4 times thus far and they have far exceeded my expectations each time. i firstly had a hot water heater burst,was fixed same day and not unreasonable. i was given instructions on its use and how to change the thermostat if need be....then my entire sewer drain backed up(yuk) and i called them again, this time i purchased a contract with them for future discounted services (my house is old and so is the plumbing) all was painstakingly fixed,and the serviceman even saved me some money! he had his work cut out for him that day! i used them twice more for two separate outdoor leaks, which caused my water bill to go up (which is the only way i knew about them) both times were lengthy,but cost effective because the serviceman explained two different ways of fixing the issue and the cost difference. today i called them again to fix my kitchen sink and my shower knobs,which are stripped...they always evaluate the issue and give a quote, and as has happened once before, even if the work exceeds the quote, they stick to the quoted price! as a newly divorced female, i am well pleased with their work each time as well as their professionalism and the fact that they take time to explain, which-as i've now learned- doesn't often happen to single women! i just wish they did other types of home repair...i'd have lots more work for them!
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR YOUR REVIEW ON MULTIPLE PLUMBING JOBS THAT WE HAVE DONE FOR YOU. I AM SO GLAD THAT YOU PURCHASED OUR SPP, SUCH A GREAT INVESTMENT FOR OUR CUSTOMERS. WE ARE SO GLAD THAT YOU TRUSTED US TO BE YOUR PLUMBER OF CHOICE, AND LOOK FORWARD TO MANY YEARS OF BEING SO. AGAIN THANKS THE ROOTER EXPRESS TEAM"

Ed G.
Sep 2014
5.0
Yes, I recommend this pro
$411
unknown
Response from Rooter Express Plumbing & Drain
"THANK YOU [Member Name Removed] FOR YOUR REVIEW, WE ARE PLEASED TO HAVE YOU AS OUR CUSTOMER AND THANK YOU FOR YOUR REVIEW AND TRUST IN ROOTER EXPRESS AS YOUR PLUMBER THANKS THE ROOTER EXPRESS TEAM"

Gloria H.
Aug 2014
5.0
Yes, I recommend this pro
$275
Our washing machine would not drain properly. The water was coming back out of the drain pipe. Rooter Express snaked the drainpipe and cleared it out. It runs better than ever now! Their receptionist was very friendly and helpful. The gentleman who came to clear the drain explained everything he was going to do and what other course of action might be needed. Really appreciated their honesty, level of professionalism, and great work!
Response from Rooter Express Plumbing & Drain
"THANK YOU [member name removed] FOR YOUR KIND WORDS AND A VERY APPRECIATIVE REVIEW OF OUR COMPANY. THAT MEANS ALOT TO OUR COMPANY AND TEAM THAT WE WERE ABLE TO ACCOMPANY YOUR NEEDS. THANK YOU FOR YOUR REVIEW, LISA"

Cannon M.
Feb 2014
5.0
Yes, I recommend this pro
well, i truly had a disaster. Master Plumber Larry Brewer reviewed all that seemed to be going on and gave me an up front price,which i signed off on before he began his work. he had a tough job....really....turned out to be more disastrous than previously assumed! there was one thing he did not expect to have to repair, and discussed the price with me and whether or not i wanted service performed before he did it. i appreciate that....a LOT! everything went well and i will use them again next disaster!

*****update, did indeed have to use them again in a short amt of time, very professional,same quality work. will use in future*****


**Update:well, here i am again. i had a 101.00 water bill.usually hovers
around 34.00,needless to say i was shocked. the dispatcher was friendly
as usual and asked proper questions about possible leaks.she will send a
plumber out asap, who will call enroute.i have had service above and
beyond from this company and will continue to use them every disaster!**

JERRY O.
Nov 2013
5.0
Yes, I recommend this pro
$350
Master Plumber Ronald Z. came out and was great. He has a good personality, and explained everything. He had no problem answering all of my questions as well as letting me watch and learn. He was curtious, professional, and clean.

Nancy N.
Jun 2013
5.0
Yes, I recommend this pro
$500
They are prompt and do the work. They are very courteous.

Myron C.
Mar 2013
3.0
$245
The company responded in a reasonable amount of time. It was necessary to remove the cover from the septic tank and snake the drain system from the septic bank backward into the piping system of the home. Prior to beginning the work I was given a price to which I agreed. The work required about 30 minutes and was fully successful. My wife and I are senior citizens on fixed pensions with little to spare; so, I later experienced buyer's remorse at having accepted such a high price and wished I had shopped around a bit more.
If you want prompt successful service, this company can provide it but be prepared to pay dearly.

Georgia H.
Mar 2013
5.0
Yes, I recommend this pro
$125
Sea above

Richard B.
Feb 2013
5.0
Yes, I recommend this pro
$400
Arrived nto fix leaky stop valve. Inspect the balance of stop valves in the house. Found a kitchen pipe that had leaked. Replaced all stop valves in the master bath. Will return to repalced the balance of stop valves and fix leaky pipe.

Brad D.
Feb 2012
5.0
Yes, I recommend this pro
$800
They were responsive and came out the next morning to do the work. It only took them 2-1/2 hours to do the job; they cleaned up after themselves and did not leave a mess. This was for a rental unit and by the time the guests checked in they had hot water. I will use them again in the future.

Lynda B.
Feb 2010
5.0
Yes, I recommend this pro
$660
I'd had an ongoing problem with drain lines stopping up. I'd been waiting to fix it until I had some extra cash, so the plumbing hadn't been used in months. I was down to using the master bath for all running water needs. The guest bath and kitchen sink weren't draining. In fact, the kitchen sink backed up into the guest bathtub when it was drained. I'd only owned the house less than three years and had no idea how the drain lines ran. I just assumed everything ran into a common drain and emptied into the septic tank. I'd used Rooter Express in the past and had always been happy with them, so when I had a little extra money, I called them. I told them it was not a rush, as I'd already waited several months, but they were there later the same day. One guy crawled under the house to check the situation with the drain lines. Then they flushed the lines with a high pressure hose through the roof vent over the bath (the method I chose after they told me my options and costs). When the water still wouldn't drain, they followed the path of a line that curiously had disappeared underground, which one of them had noticed while under the house. As it turns out, the kitchen sink, dishwasher (which I didn't dare even try after the other stuff started backing up) and the tub in the guest bath were all tied to a separate drain, which ran out the back of the house underground to a ditch at the back of the property. This is the line that was stopped up. As it was late in the day, we scheduled them to come back on Monday to tie the line into the main drain. They drilled a hole in the line right behind the house so I could use the sink through the weekend. I paid them for the work they'd already done and they gave me an estimate for the work to be done on Monday. A different guy came out on Monday and tied the line into the main drain. I also had him check and unclog a sink drain in the master bath. The final cost was right on the estimate (plus the cost to unstop the extra sink). The amount I listed included both trips and all work performed. All the techs were professional, courteous and capable. I'm very happy with this company and have never had a bad experience with them. I've used them several times, both for drain problems and plumbing leaks. I find their prices reasonable and they make every effort to satisfy the customer. They keep you updated on what they encounter and different options and costs for dealing with what they find. They are prompt and professional. I would highly recommend them to anyone looking for plumbing or drain contractors. I'm also EXTREMELY pleased to have all my drains working properly again. It's been a month and no further problems have surfaced. They get the job done!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rooter Express Plumbing & Drain is currently rated 4.8 overall out of 5.

Rooter Express Plumbing & Drain accepts the following forms of payment: CreditCard

No, Rooter Express Plumbing & Drain does not offer free project estimates.

No, Rooter Express Plumbing & Drain does not offer eco-friendly accreditations.

No, Rooter Express Plumbing & Drain does not offer a senior discount.

Yes, Rooter Express Plumbing & Drain offers emergency services.

No, Rooter Express Plumbing & Drain does not offer warranties.