Bellisle Garage Door

We originally called Bellisle for a garage door repair. They showed up within 30 minutes of my frantic call of finding my garage door on the floor of the garage and had the door repaired within a couple of hours. They even finished the installation of the garage door opener we were working on when the door fell. They didn't try to upsell or add on any additional services. They did a fantastic job and left the area cleaner than they found it. We later found out that they could also repair siding so we had them come out to repair some rotted siding. They came out to look at the problem area, gave us a reasonable estimate within a couple of hours, and did the work 4 days later. In both instances, Kevin showed up ahead of schedule, worked efficiently, worked quietly, and left the area cleaner than he found it. The siding repair looks better than the original installation 50+ years ago.

Within an hour he had the garage door working like new. I am amazed at his professionalism and honesty. He never tried to sell me something i didn't need. If he treats everyone the way he treated me there will be no reason to call anyone else.

We had some minor issues with compatibility as the new door lift failed to function with the previous controls.   Kevin ordered some replacement units and made it function as it should.

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Kevin was courteous, prompt and did excellent work. I would recommend him to anyone.

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They're excellent. They're on time. They're on spot on what the problem was. They told me what the expected cost was. He was just a timely person.

went very well - analyzed situation and determined that replacement was not required. went and got parts in about 1/2 hour and completed work in about an hour. Explained what he was doing. Answered questoins about possible future replacement of parts or whole door. Made adjustments so it works better now.

We recently moved into a 25 year old home in Brunswick Georgia that had two garage door electric lifts that were made and installed in 1999 and 2001.  Both door lifts were still functional but did not have the seeing-eye safety-reversing feature installed.   Both units also needed alignment, lubrication and a few replacement parts.  We called Bellisle Garage Door and Kevin Bellisle returned our call within an hour and set up an appointment for the service call. Kevin came to our home right on time and determined what would be needed to make the system work.  He also provided us with a very reasonable quote of $155.00 for the entire job.   

 

Dealing with the head of the firm providing service work is always your best bet and that?s just what we experienced as Kevin Bellisle is the owner and the sole employee.  Kevin?s years of experience and knowledge of the products involved was very apparent.  Once he had obtained the needed parts he called us again to set up a time to do the job. He arrived on time.

 

Kevin made the needed adjustments, lubricated the entire system and installed both reversing systems.  When Kevin departed everything was as it should be. However, on the following day, the older door failed to reverse.  We called Kevin and he came back again (on-time as usual) with some replacement parts he had at his shop.  Unfortunately, no matter what he tried, the reversing system would not function correctly.   He called the Manufacturer and they said that the main lift assembly would need to be replaced (for $350), as replacement parts to repair the older units were no longer available.

 

 We considered the replacement option but declined this option as the older unit and all other features were still functioning.  I felt we could get along without the seeing?eye reverse feature.  We thanked Kevin for his good efforts and parted as satisfied.  After several days, however, Kevin unexpectedly called us to say that he had located a used unit that he had repaired several years ago that was in storage at his shop.  He wanted to come to our house to swap it out with our older unit.  He did just that and now everything works, as it should.  He did the swap and provided the additional service call at no cost to us honoring his original quote. That was impressive.  He really went above and beyond. 

 

I will need a set of replacement doors in the near future as the wood is not holding up and I would not consider doing business with any other firm but Bellisle.   Kevin is first rate in my book. He takes pride in what he does, is a man of his word, and is indeed a class act.  He has my highest recommendation.

very well, I will definitely be using him for future home repairs and garage door needs

Bellisle was the only company who could get to the problem in the same day. The repairman called prior to coming and arrived on time. He bent the track back in place, and replaced a couple of small parts. He then got the door back on track and adjusted the opener. Our garage door works better now than it did before. He finished this in less than an hour and charged me the price he quoted as an estimate over the phone.