
Greenlee Plumbing Inc
About us
Locally owned & operated. 100% satisfaction is the one thing we strive for. Our technicians have over 10 years of experience in the field and are ready to serve you. Our techs are equipped with the latest and most up to date tools in the industry to make sure we do the job right on the first attempt. Call us at 678-386-7513 address - 4336 East Hall rd Gainesville, ga 30507
Business highlights
Services we offer
Residential plumbing, burst pipe, gas line repairs, tankless & tank water heaters, filtration systems, bathroom remodeling, sewer lines, garbage disposals, clogged toilet & sewage pump installation, Polybutylene Pipe replacement, copper pipe replacement,leak detection, whole house pipe replacement with drywall repair
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 96% | ||
| 2% | ||
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Filter reviews by service
The old line was a 1" polybutylen pipe, about 65 feet long. The replacement line was 3/4 PE bllck line which is standard now. The previous line lasted 23 years (!), until it finally snapped right at the foundation.
The gentlemen, Brian was the lead guy, were very professional. Excellent job.
I researched multiple options on Angie's List and also looked at doing this job myself but there is no way I could have pulled out the old unit and installed the new unit in less than 2 hrs time and as clean and efficient as these guys. They are very competitively priced as well so it was an easy decision for me. Thanks Steve for turning the job around so quickly. I would recommend them to anyone and will use them again when needed.
Gary Brown
Next day Robert and Raphael showed up on time for the drywall work. They too, sectioned off everything to contain dust and dirt and took one day to complete the remainder of the job. When all was complete, the walls looked better than before they came.
Very professional, courteous and timely in getting the job complete. Would recommend them to anyone.
professional and very competent.. The next day the dry wall/painter
appeared and also did an excellent job. It is virtually impossible to
tell where the cuts were made. It takes a leap of faith to allow people
to come in and tear up your house like this, but, after checking
references and reading reviews on Angie's List, we were completely
comfortable. We, like everyone else we have encountered, are extremely
satisfied with their work. I highly recommend them.
efficiently. He was very friendly and professional and had very reasonable rates. I believe if we went to another company we wouldhave paid a lot more. We highly recommend Greenlee and will call on them again if we need to.
CON'S: (Only 2 minor points, not major, but I"ll mention them) - MINOR POINT NO. 1. CAREFUL WITH RUST IN THE DRAINAGE HOSE - The hose that Brandon brought in from the truck (to drain the leaking tank, running the hose from the tank to the outside) had a good bit of rust in it from a prior job, and he arranged the hose to drain out onto the driveway, but there was so much rust in the hose that when it got flushed out onto the driveway, it left a noticeable mild stain there (it's our bottom driveway, and it wasn't too bad, and though we don't mind, I figure others might want to help watch out for this if they get water tank work done). So I'd recom they try to drain into the grass as a standard protocol in the future. Again, no huge deal. MINOR POINT NO. 2. OFFICE STAFF COULD BE JUST A LITTLE LESS SALES ORIENTED - Also a minor point, but whoever I initially spoke to in the main office (not Jessie or Brandon) was fine and helpful to talk to, though he was just a little on the salesman side of things - in a way I don't blame him as it's hard to make a living doing tiny jobs (all we needed was about 2 feet of pipe rerouted), but the guy in the office did push a little for having them put in a brand new water heater (i.e. have 2 working 40 gall. tanks though we've always only needed one) - his main reasons were a) at 13 years old, even our other tank that was not yet leaking might do so before long, so why not replace at least one now?, and b) he stressed that they try to do their work "up to code", and a house our size requires two 40 or 50 gal. tanks to meet code. I know it's not his fault for the creation of this overly-parental government "code," but I had to make the case to him that "not meeting this code" at worst might mean we might end up with luke warm water if we had lots of overnight guests, etc (1 working tank has always been enough for us the past 10 years), but it's not like our house would burn down if we didn't "meet code" - i.e. how critical is it to meet that code if it's a difference of $175 pipe re-do versus $600 new tank? After he and I talked a few minutes, he did say he'd do whateve we wanted, but I can see how (some less mechanically inclined customers) might just say "ok, if you're telling me you need to meet the code, guess that settles it" and end up paying a lot more in this case for a new water heater instead of 2 feet of pipe to make the other perfectly good (though old) water heater work. So I'd just suggest ideally that the office staff push the code thing a little less and let the customer decide. But to reemphasize, I present this as a minor point of constructive criticism for their office staff. The workers who came out were not push at all and easily agreed my plan was fine and workable, which I appreciated, though it meant less short term revenue for their company - I would still use them again, and I plan to call this same company whenever I have future plumbing needs. Thanks very much, Jessie and Brandon, nice meeting you both.
"Here at Greenlee Plumbing we are always trying to improve our service and our customers overall experience with our company. We appreciate all feedback and are very happy to hear that your experience using our services was satisfactory. I understand that sometimes circumstances can arise that may cause slight concern and we address any such issues as they come up. The only way we can be aware of these issues is to be informed of them by customers like you. With that said, we thank you for bringing up your concerns and we have already addressed the issue of the rusty water that comes from the inside of old heaters. From now on all our our service technicians will direct the water runoff to prevent the same from happening to other customers. I also wanted to approach the mention of us having a sales oriented office staff. Our goal as a company is not to over sell you, but to inform you of what your options are, if things may need to be done up to code (the reason for this is not only safety, but because if somebody sells a home, the home inspector will note all things that are not up to code will most things will be required to be fixed prior to the sale of the home) and to do the job for a fair price. We understand that the amount of work we perform is ultimately up to the customer, but we always want to try and save the customer money and provide long term solutions to your temporary plumbing problems. Greg Greenlee"
Unfortunately for me, I am recovering from spine surgery right now, so I had to call the experts. I called Greenlee Plumbing based on their Angie's list reviews and explained that the leak was small and not wasting very much water. They had a plumber call me back quickly.
Since the leak was very small, we agreed there was no rush, and planned for them come out the following morning and fix the leak.
Upon arrival and being fully briefed on my system, they quoted me a very reasonable price to replace the entire water line from the meter to the house because it's the recalled polybutylene that was installed in 1992, but now is not the time for me to spend the extra money. I just needed the Band-Aid for now.
I showed the guys where I dug 6 years ago, and within minutes they had found the line and the leak. I'm embarrassed to say that it was my original patchwork that was leaking, not the main line. The Greenlee guys replaced my patch with a much more professional looking piece of tubing.
They were done within 1-2 hours, and even took care to make the area look untouched. The work area was in a planter near my front door with mulch and a liner, all of which they put back.
For me it was worth every penny, because I have a bad back. Now Greenlee will be my first call for any plumbing needs.
Licensing
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