"Well, this is unfortunate but I guess I need to respond. First; Magee Service Group didn't perform any work for Mr. Polecek. Magee Service Group was initially called for an estimate to remove Mr [Member Name Removed]'s dishwasher and install the new one when it arrived. He also wanted an estimate to lay a tile backsplash and paint the kitchen which involved removing some wallpaper. I took another handyman with me to our meeting and told Mr. Polecek that I couldn't break away to do the work as I was in the middle of a remodel. He said he was fine with the man I introduced him to. I sent Mr Polecek an estimate for everything and he decided to do the painting himself because my estimate for removing the wallpaper was more time than he thought it should take. I explained it was an hourly estimate and I was being conservative but if it only took a hour he would only pay for the hour. He was happy with the rest of the estimate and gave us the go ahead. The handyman he hired arrived on time to remove the dishwasher and epoxy a mounting board under the countertop for the new machine. He returned on time to install the new dishwasher and all went well. Mr Polecek overpaid him $20. The handyman called Mr. Polecek when he got home and saw he had been overpaid. They talked about beginning the backsplash on Thursday because as I recall Mr. Polecek wanted to help an elderly neighbor with a hospital appointment on Wednesday. On Wednesday the handyman called me saying Mr. Polecek was really angry because he had rearranged his schedule to help his neighbor on Thursday so the backsplash could be done on Wednesday. I called Mr. Polecek and he was in a state that couldn't be reasoned with. I don't know where the communications breakdown fault lies but it seamed to me that a reasonable person could have gotten past it and rescheduled but it wasn't happening. The handyman went over to return Mr. Polecek's $20 and and appologized. Again Magee Service Group's only involvement was to refer another party and provide a good faith hourly estimate therefore this review is irrelevant and in all fairness should be removed."

"You folks are such wonderfull people to work for. Your trust was appreciated. Thank you for your kind words. Jo and I look forward to helping you in the future. Welcome to the mountains."

"I'd like to respond to [member name removed] review. First, Magee Service Group's only involvement was to refer another independent handyman, Cliff, because of our other prior commitments. I did call Cliff and [member name removed] twice as a courtesy to see how everything was progressing. Cliff told me that [member name removed] didn't like the window quoted by a major building supply company in town and was going to order from Lowes instead so Cliff was on hold until the window arrived. [member name removed] informed me on my last contact with him that he wasn't going to use Cliff because of the incorrect photo Cliff had sent him by mistake thinking it was the quote from the building supply company. I told him I understood and was sorry it didn't work out and wished him better luck with Lowes. I will be contacting Angie's List to attempt to get [member name removed] review removed as I believe he aimed his frustration in the wrong direction. I will certainly caveat my referrals in the future to make sure that the customer understands that referrals are recommendations and that the individual or company I refer to them are not affiliated with Magee Service Group."

"I want to thank you both for the kind review. Jo and I appreciate it very much. You understood the logistical complexity of doing a whole house renovation under a deadline which reduced our stress to provide a finished product. We hope you enjoy your retirement home for a very long time. Ridge and Jo Magee"

"Jo and I love these folks. They are now part of our family. We have remodeled their guest bath since this review and now the basement is finished. Jo and I are blessed to have such great friends."

"Jo and i want to thank [removed member names] for their kind words. We enjoyed working for them very much. Their support and attitude made it easy to make the 2+ hour commute each day for 6 weeks or so. We look forward to coming back in August."

"[member name removed] were great employers. The commute was nearly 3 hours but we always looked forward to each day due to their attitude and spirit. The job challenged every construction discipline including finsh carpentry. Jo and I love jobs that employ all our skill sets and complicated logistics. Thank you [member name removed] for your confidence and praise."

"The Members were excellent employers and it was our pleasure to help them to acheive their vision. Thank you for your kind words."