Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Barbara H.
Oct 2014
Hardware & Home Improvement Stores
I called Masonite Door, and they were angry that I did not use Home Depot’s installers to install the door. He was trying to tell me that the door was improperly installed. Not only did they not want to do the repairs, they wanted to void the lifetime warranty after we spent $2300 on the door. Home Depot came out and fixed it but it was still a little warped. Now, it is even worse. I have filed a claim against Masonite, and they denied the claim. I would recommend that people use caution when buying a door from them. Their customer service is very poor and they will blame the customer when anything is wrong. This is no way to treat a customer who spent $2300 on a door and leaving me with no warranty and a warped door.
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FAQ
HOME DEPOT INC is currently rated 1.0 overall out of 5.
No, HOME DEPOT INC does not offer free project estimates.
No, HOME DEPOT INC does not offer eco-friendly accreditations.
No, HOME DEPOT INC does not offer a senior discount.
No, HOME DEPOT INC does not offer emergency services.
No, HOME DEPOT INC does not offer warranties.