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1 Man Geek, LLC
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Since 2008, 1 Man Geek, LLC is a locally owned and operated Home and Small Business Computer Support Company with 15+ years experience. We are based in Ball Ground, Georgia and serves the North Atlanta Metro Areas. We help customers with computer repair, virus removal, wireless networking, cloud backup using Carbonite, data recovery, new computer setup, remote support, 1099 contractor projects, we sell Webroot antivirus and Malwarebytes. Our focus is to exceed Customer Expectations by providing the best Customer Service by diagnosing problems quickly and implementing a solution. We are members of the Cherokee County Chamber of Commerce and Ball Ground Business Association. 1 Man Geek, LLC business philosophy is to operate the business by performing every task the correct way - the first time, being honest, listening to the customer, treating others with respect and protecting the customer’s data and networks. On Every Visit: •We will make suggestions on how to improve a customer’s setup of the computer(s), network(s), antivirus program(s) and backup processes. •We use American products and services to keep Americans working. •We educate our users so you become our first line of defense on how to resolve a problem. •All questions are important, so feel free to ask any. •We will explain how to contact us and our bill will outline all the work that was performed. •We will always look for ways to protect your children online.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Cloud Backup, Computer Repair, Computer Training, Computer and Smart Devices Classes, Data Recovery, Documentation, Hardware Installations, Malwarebytes and Carbonite. Enjoy one on one computer training., New Computer Setup, Sell Webroot, Support Home and Business, Virus & Spyware Removal, Wireless Printing & Networking
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.026 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
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| 0% |
Showing 1-25 of 26 reviews
Anne T.
Aug 2018
Excellent. Repaired laptop and cleared all viruses, downloaded info from old desktop and shredded hard drive, reinstalled printer and got it working again.
Response from 1 Man Geek, LLC
"Thank you contacting me and trusting me to do the work. I enjoyed meeting you and resolving at your computer concerns. Thank you for buying my Antivirus called Webroot-it’s a great American product. Please give me a call anytime for any computer or printer problems."
Albert C.
Aug 2017
Superb job, and very reasonably price. Even better, showed a lot of support for my 93-year-old mother who felt guilty that her computer was hacked. I can't be with her all of the time, so it's a big help to have someone like 1 Man Geek who I can trust to do right by her.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for trusting me to help your Mom navigate on the computer. She enjoys it and I'm glad we were able figure out a way she can use it and still write letters. I always enjoy listening to her stories as a researcher in her career."
Judy W.
Jul 2017
Dealing with John was a pleasant experience from the beginning. He called me back immediately and, as luck would have it, had a cancellation so could offer same day service. He was prompt and personable; armed with the appropriate equipment and software; and most importantly, didn't make me feel like an idiot! He spent 3 tireless hours with me that were well worth the outcome. He was able to recover important data and get the computer back up and running. Moreover, he educated me on many computer-related items and gave me pointers that will help me in the future. He was not pushy and was very responsive to my concerns and questions. I would definitely recommend 1 Man Geek, LLC and would call it again.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for contacting me through Angie's List and for trusting me to do the correct the first time. I really appreciate the nice things you said and I enjoyed meeting you, Buddy and your family. Again, thank you for calling me."
Peter L.
Apr 2017
This is the best computer company that i have ever experienced! Forget the big box locations, or these local IT stores, I have tried them all. John was courteous, honest, showed up early, professional, willing to listen and explain what was needed---and patient as we are not computer people. Both our computers run faster than ever before, all the work requested was done with precision and expertise, and, I can't think of one thing that could be done to improve the service he provided. Use 1 Man Geek you will be happy you did- we will never use any other provider.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for your kind responses about my services and letting others know how I run my business. I am glad I was able to resolve you and your wife's computer problems. I enjoyed meeting you and thank you for contacting me."
Lisa B.
Jan 2017
John was awesome. I didn't have to worry about a thing. He came in and took care of fixing the problem, which was a lengthy process, and helped my staff get the store up and running in a timely manner. John is always great. He is very personable, conscientious and thorough. He really takes the time to make sure we are always on track and up to date with all our computer needs - anything from virus protection, hardware, software issues, etc. I highly recommend him for any computer services you may need.
Response from 1 Man Geek, LLC
"Thank you for trusting me to work on your business computers. I am glad that you bought my product, "Carbonite", since your computer caught the ransomware virus and we were able to restore your business data and QuickBooks. I enjoyed meeting you and your staff and look forwards to seeing you all again. Thank you"
Jeff G.
Dec 2016
The service provided was fast, friendly and affordable. He even came out to my house which was very convenient.
Response from 1 Man Geek, LLC
"Thank you for trusting me to do your computer problems.Sorry to be late responding to your review. I hoped I answered all your computer questions and I am glad the printer works fine with smart devices. Thank you for calling me."
Julie H.
Dec 2016
John was great. On time, professional, knowledgeable, responsive and reliable. I highly recommend him.
Response from 1 Man Geek, LLC
"Thank you for the opportunity to provide you with IT services. Sorry to be late on responding to your review. I am glad you are happy with my work. I enjoyed meeting you and your employees. Thank you"
Dave J.
Dec 2016
I'm no tech person. John knew he had an easy mark when we 1sr met. John spent 10.5+ hours fixing my computer. All at my home. I feel that it was a bargain seeing all of the problems I had self inflicted. John found, evaluated and fixed every problem I brought to his attention. He also made me notes on how I could fix some things my self and save some money . John didn't need to do that. I AM VERY SATISFIED WITH JOHN AND HIS SERVICES. IF I NEED COMPUTER HELP IN THE FUTURE, JOHN WILL BE MY 1ST CALL. I have no prior experience with this and don't know how $45.75 / hr (all inclusive) rates. cost / hour: $915.00 / 20 = $45.75 / hr
Response from 1 Man Geek, LLC
"Thank you for your nice comments. Sorry to be late to your comments. I enjoyed meeting you and your wife. I am glad I can fix all of your questions. As always, you can ask me anything and there are never any dumb questions. Thank you"
Susan W.
Dec 2016
John is knowledgeable, prompt and a very nice guy. My old laptop died and would not respond at all. He was able to transfer all of my data to my new computer and hook up my printers.
Response from 1 Man Geek, LLC
"Thank you for your review. Sorry, I have not responded to any our review quickly. I am glad you enjoy your new computer and you are happy with everything I did. It was a pleasure to meet you."
Dave J.
Nov 2016
It went great. 1 Man Geek did everything he promised and more. I had subsequent need for computer repair services create by hacks to some of friends systems. I also had hardware issues with my printer. Based on my previous experience, I did not hesitate to call 1 Man Geek. By no means a deal breaker, 1 Man did show himself willing to charge negotiated rates for his services. I will be using 1 Man Geek to perform regularly scheduled service on my entire computer based system. 1 Man Geek has been to my home 4 times at approx $225 / visit ($35 / visit drive time getting to/from my home)
Response from 1 Man Geek, LLC
"Thank you for calling me again. Computers are not always working like they should and I don't mind coming to see you to work on your computers. Try to refer to the instructions I left to remove the USB flash drive from the computer. Thank you again."
Hazel C.
Nov 2016
I am pleased with everything that John did. I am glad that John helps me learn how to use programs that I did not know existed. He is patient, easy to talk to and we visit about other things that are happening in our lives too. I would love really like to have him as my next door neighbor so I could call on him daily.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for reviewing my service to you. I enjoyed seeing you again and answering all your questions. I'm sorry that you are unhappy with Windows 10, but that's what Bill Gates of Microsoft wanted. I'm enjoying the oecans I bought from Ronnie. Thank you again."
Allison F.
Nov 2016
John helped us with computer needs at both our home and for our small business. He kindly got us on his schedule promptly so our internet connection at work would not be down long. He was professional and explained the problems and the solutions in terms we could understand. I appreciated the personal attention and care John gave us and would definitely use his services again.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for taking the time to do this review. It was nice to meet you and resolve your computer problems. I am glad that you enjoyed my visit and look forward for the next one. Please call me with any questions or problems you may have. Thank you again."
Dale M.
Nov 2016
Excellent. John Black is professional and very dependable. He is very knowledgeable and works to complete the tasks in a timely manner. I recommend his services to anyone. Residential or Commercial. I have used 1 Man Geek, LLC for approximately five years and I am very satisfied with the services he provides.
Response from 1 Man Geek, LLC
"[Member Name Removed], thank you for your nice review. I am glad we were able to fix all of your computer issues and keep your computers running great. It has been a pleasure working for you and [Member name] for all of these years and I look forward for more to come. Thank you!"
Bob M.
Oct 2016
It is not easy to write a recommendation. But in this case, it is a pleasure to recommend John Black. We have used John for approximately 2 years. He has setup programs, computer hardware, and make suggestions that will help me in my computer education.
In a nut shell; He knows what is doing.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for your comments. It's a pleasure to help you in person or on the phone. I am glad I was able to fix all your computer problems. Rest assured, that I will continue to give you 120% support when you need it. Just Call..."
Barbara W.
Oct 2016
We know nothing about computer programs or installations so he did all of the above for us in February. In August 2016, we had problems with our computer printer and he came out and fixed our problem so we could print from our computer.
He has always been prompt and very reasonable with his price - he is also professional but gracious. easy .to talk with, and explains things to use so we understand. We are glad we have found someone we can depend upon when we have a problem. He always calls us as soon as he gets our phone message if he is not available. He comes out to our home when he says he will. I would highly recommend John Black of One Man Geek to anyone who needs computer help, training, installation and installation services.
He has always been prompt and very reasonable with his price - he is also professional but gracious. easy .to talk with, and explains things to use so we understand. We are glad we have found someone we can depend upon when we have a problem. He always calls us as soon as he gets our phone message if he is not available. He comes out to our home when he says he will. I would highly recommend John Black of One Man Geek to anyone who needs computer help, training, installation and installation services.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for the nice words about your experience with the 1 Man Geek. I enjoyed meeting you and your husband. Learning about the computer is not always easy for everyone and I always remember this on every visit. Just like I would not make a great cook, because it's not that easy. I look forward to seeing you both soon. Thank you."
Tracey S.
Oct 2016
Very Pleasant Experience
Response from 1 Man Geek, LLC
"Thank you [Member name] for those kind words. I am blessed that you called me to work on your computers and printers to help you grow your business. I am glad your business is successful and growing. Thank you for trusting me to help you with your computers and technology. Thank you."
R. T.
Oct 2016
Years worth of details...seriously? Let's just say that whatever our computer issues are he fixes them! When we need him, he responds & makes everything better. He is VERY knowledgeable, persistent to solve an issue or issues & at a very reasonable cost. Trustworthy. Friendly. Professional although over the years he has become a friend & can simply be himself & we share our family lives.
Response from 1 Man Geek, LLC
"Thank you for the nice review. It is a pleasure to help you resolve your computer problems. You are always welcomed to ask me anything about technology. I am glad I am the one you call when the computers start having problems. You are always welcome to pull up a chair and watch when I work and that way I can answer your questions about the computers and or technology. Thank you again."
Rick T.
Oct 2016
He responded very quickly to my request for service. He was able to perform the service within one day and his pricing is very reasonable. I have used one man geek several times and would not hesitate to use him again and also recommend him.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for the nice review about my service to you for all these years. I am glad I am able to fix your computer problems so quickly. Thank you for calling me. Have a great day."
Jim E.
Oct 2016
Once on site, John immediately begins working. No wasted time. Very professional.
Response from 1 Man Geek, LLC
"It is always a pleasure to fix your computer problems when you call. Those viruses and malware will keep away if you do the things we talked about. Please call me if something else comes up. Don't let anyone remote into your computer if they call you that there is virus on your computer, it's a scam. Hang up! Thank you."
Gary W.
Oct 2016
Not being a techno guy I'm not sure of all the ins/outs. I do know, John was patience as I tried to explained and he was understanding of my questions and lack of knowledge other than turning on and using. He cleaned up, installed, programmed, explained, I was thoroughly impressed with the timeliness and friendliness. Any further questions or directions were easily handled over the phone and he was happy to assist, great experience. I did compare service/price with Best Buy, they were way to impersonal, costly, I knew further contact would cost even more etc.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for the review and taking the time to learn about how techology works. Like you, I enjoy providing examples to make learning about the computer easy. Dumb and Stupid are not in my vocabulary, so customers are encouraged to ask any questions about computers. [Member Name Removed], I am glad you understand about how the Wi-Fi works on the television when watching movies. Again, thank you for the review."
Susan W.
Oct 2016
Very knowledgeable and professional.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed]. I look forward to seeing you soon."
Becky M.
Oct 2016
John Black does excellent work!!! I highly recommend him. He responds to your calls in a fast and timely manner and is very reasonable on his pricing. He is a very kind and professional person and does a excellent job explaining everything he is doing. I even got a notepad and he gave me a lot of great tips and information when I have problems with my computer. My husband and I would not have anyone else work on our computer!!! He is the Best!!!
Response from 1 Man Geek, LLC
"I am glad you enjoyed listening to ways to keep the computer running well. Thank you for the review, [Member Name Removed]. It's great that you care enough to write down ways to use the computer better."
Teresa D.
Oct 2016
It was very successful he had me up and running with everything updated in a few hours.
Response from 1 Man Geek, LLC
"I am glad I was able to correct your computer problem. I hoped you enjoyed learning more about your computer. Thank you again."
Jerry D.
Oct 2016
It went flawlessly, as he has helped us many times in years past.
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for the review and for continuing to call me for all your computer needs. Have a great day. Thank you."
Lisa H.
Sep 2016
I have used John for over 5years, his prices are very competitive. He is honest and so willing to help.
I will never use another tech service except 1 Man Geek!
I will never use another tech service except 1 Man Geek!
Response from 1 Man Geek, LLC
"Thank you [Member Name Removed] for responding to the Angie's List review. I am glad you have picked me for all your computer needs. I enjoy helping you and [Member Name Removed] learn about your computers and technology. I understand using the ipad might take some time, but it is great that you are learning how to use it each day. I am glad I was able to show both of you how to print wirelessly from your computers and smart devices. Keep up the good work and I will see you soon. Thank you!"
Licensing
State Contractor License Requirements
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FAQ
1 Man Geek, LLC is currently rated 5.0 overall out of 5.
1 Man Geek, LLC accepts the following forms of payment: CreditCard
Yes, 1 Man Geek, LLC offers free project estimates.
No, 1 Man Geek, LLC does not offer eco-friendly accreditations.
No, 1 Man Geek, LLC does not offer a senior discount.
Yes, 1 Man Geek, LLC offers emergency services.
No, 1 Man Geek, LLC does not offer warranties.