"Got Carpets?" Carpet Cleaning offers a green alternative to your cleaning needs. We use only the best Eco Friendly cleaning solutions that not only clean better and last longer than chemical cleaning, but are also safer for your home and family. Satisfaction Guaranteed
Business highlights
16 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Carpet cleaning. Oriental rug cleaning. Upholstery & drapery cleaning. Flood clean up & water damage control. Odor control. Pet stains. Fabric & carpet protection. . Residential house keeping
This company was very professional. They arrived on time and complete the job very quickly.
Description of Work: I needed the carpets in 3 bedrooms cleaned.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Joe Xavier O.
02/2024
5.0
carpet cleaners
+ -1 more
Got Carpets is truly exceptional! I've been trusting them for years! On the occasions that I have tried other carpet cleaning companies when Got Carpets was not available, I have always ended up returning to them because of their impeccable work. Thanks Got Carpets!
Description of Work: the rooms of my own house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
VERONICA W.
06/2023
5.0
carpet cleaners
+ -1 more
Got Carpets is truly awesome! I have been using them for many years! I have tried other carpet cleaning companies when Got Carpets was not available. I always come back to them because of the great job they do!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
DONNA E.
02/2023
5.0
carpet cleaners
+ -1 more
Krys, was very efficient and on time. The home was extremely a challenge with the soiled carpets. I will definitely refer and use in the future. Also, she on time and prepared to start working. Thanks, Krys.
Description of Work: Entire home. & Stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timperis R.
09/2021
5.0
carpet cleaners
+ -1 more
Excellent service!!! My carpet was horrible, I considered replacing it instead of having it cleaned, then someone refer’d Chris to me. Reluctantly, I had it cleaned instead; my carpet looked almost new again, that was the best decision I’ve made and it saved me a lot of money. Chris cleans my carpet twice a year now. :-)
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marisa A.
08/2021
5.0
carpet cleaners
+ -1 more
Excellent! The owner was quick to schedule, prompt to arrive, very friendly, worked hard, charged fairly and did a great job.
Description of Work: Carpet cleaned in family room and stairwell
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
DeAdra M.
07/2021
5.0
auto detailing, carpet cleaners, upholstery cleaning, oriental rug cleaning
+ 2 more
It went very well, she came in w/her assistant both very professional & in great spirits, we did a walk thru of all the areas, she gave me a very fair price & explained everything in detail which I appreciated. She's very knowledgeable about different fabrics (I hve oriental rugs). As we were preparing for a family wedding friends & fam thought my 20 yr old carpet was brand new. Got Carpets did an amazing job on everything & gained a new customer as long as they are around.
Description of Work: 3 rooms carpet treatment, an oversized sectional, an 11x13 huge area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Rebecca P.
02/2021
5.0
carpet cleaners
+ -1 more
Krystle did a wonderful job - she confirmed the appt, showed up on time, suggested a couple things, and did a phenomenal job cleaning the carpets and area rug. Will definitely use again and I definitely recommend!
Description of Work: Carpet and area rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
willie S.
06/2019
5.0
carpet cleaners
+ -1 more
I was very pleased. The technician not only arrived on time, but called earlier to let me know they could arrive 30 minutes earlier if i desired. Of course I was thrilled because it is rarely that service calls are on time and almost never early. Once arrived, the work was proceeded immediately and was done on time. I was very pleased and will always use in the future for my carpets.
Description of Work: clean entire house carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Kate S.
04/2019
5.0
carpet cleaners
+ -1 more
Excellent. This is the third time that I have used got carpets, and have been highly satisfied each time. Would never go anywhere else.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sharon M.
02/2019
5.0
carpet cleaners
+ -1 more
Got Carpets did an excellent job. I’ve had same rugs and some of the same carpets cleaned by others and after drying I was disappointed. But not this time. I will definitely have them back for future needs. Very professional as well.
Description of Work: Carpets in townhome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Justin D.
09/2018
5.0
carpet cleaners
+ -1 more
Crystal was very responsive through the entire transaction. After calling to confirm that it was ok, she showed up early for the appointment. She performed the duties as described. I was very happy with the final product.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Charles G.
08/2018
5.0
carpet cleaners
+ -1 more
great !!! krystal (owner of Got Carpets) has been cleaning our carpet for over 5 years now. always does a fantastic job,, she is very professional and interested in what, 'you', as the customer is looking for.. she is punctual, pleasant and works non stop when she starts the cleaning process.. she is very honest, if she feels that a stain won't come completely out she will tell you, she also gives you suggestions on getting spots out as soon as they happen....our carpet is older and needs to be replaced soon but as soon as krystal is finished cleaning it looks brand new....call her you won't be disappointed.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Mary C.
07/2018
5.0
upholstery cleaning
+ -1 more
Amazing. Thought sofa was ruined with grease spots from grill. Looks new. Also a good cleaning revived another tired sofa. Yay!
Description of Work: Upholstery cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ethel H.
07/2018
5.0
carpet cleaners
+ -1 more
Great as usual. I have hired her many times before and I have always been very, very satisfied. Krystal does the most fantastic job on my carpets. She also adds a few extra services to add life to my carpet.
Description of Work: I needed my carpet in bedroom, hall and steps cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Laurie L.
07/2018
5.0
carpet cleaners
+ -1 more
I had a great experience! Got Carpets was very quick to give me an estimate and educate me on their carpet cleaning process. They did not try to push me into buying other products or surprise me with extra cost. They were very transparent on their price and expectations. Krystal was very professional and friendly. She arrived on time and had great work ethic. It took her about 30-45 mins to clean 3 bedrooms, hallway, and stairs. While she was here she gave me an estimate for my downstairs and I plan on having her come back in the future. Highly recommend!
Description of Work: 3 bedrooms, hallway, and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sandra S.
07/2018
5.0
carpet cleaners
+ -1 more
I reached out to Got Carpets for a quote on cleaning my 2 bedroom condo with stairs carpet after my tenant returned the keys. The tenant had a large dog and I was concerned. Krystal was extremely responsive and provided a competitive quote. She had a cancelation and called to asked if she could arrive early. When she arrived, she was professional, worked quickly and neatly, leaving my carpet looking and smelling like new! This was my first time using Got Carpets and I will reach out to them in the future. I highly recommend Got Carpets for all your carpet cleaning needs!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Marian G.
06/2018
5.0
carpet cleaners
+ -1 more
I received prompt response to my request for service. When provider arrived, I asked about cleaning the sofa. She explained what might be the reason for the look and that cleaning might not result in what I expected. She did not try to pressure me into getting it cleaned and I decided to not have it done. She worked efficiently, had me inspect what was done, and finished in a timely manner. I was pleased with the service and the provider.
Description of Work: Carpets cleaned including hallway and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elissa C.
06/2018
5.0
carpet cleaners
+ -1 more
I am always pleased with the service and professionalism of Got Carpets. They are always on time, super nice, do thorough cleaning, and use non-toxic cleaning solutions.
Description of Work: Carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sue H.
06/2018
5.0
carpet cleaners
+ -1 more
She was extremely good! I liked her, she's pleasant and confident!
Description of Work: She cleaned upholstery on some furniture of mine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Su C.
06/2018
5.0
carpet cleaners
+ -1 more
I am very satisfied with this company. Krystle called me 40 minutes prior to the window time to give me a heads up that she was on her way to my house. She arrived on time and she was very kind. I was able to use the coupon which was $125 for 5 rooms. But I have decided to clean the half of the master room, bathroom, upstair hallway, stairs and extra bedroom as well. Krystle was so kind and she gave me a good discount. I paid $305 for 5 rooms, living room, stairs( I have two stairs), one bathroom and hallway. This is my 2nd time using this company. I have three kids who makes mess on the carpets. I also had a few spots of dog urine. But, now my carpet looks very clean. I will definitely use this company in the future again.
Description of Work: Cleaning carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Albert P.
06/2018
5.0
carpet cleaners
+ -1 more
good job cleaner was on time and very professional in her work
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
David C.
06/2018
5.0
carpet cleaners
+ -1 more
Hiring Crystal to clean our carpets was great! I was worried about being pushed into more fees, but she was polite, professional and perfect. We did do one upgrade, but we asked for it before she mentioned anything. She was on time and worked fast, did a great job. We would totally hire her again and likely will in the near future.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Breda D.
06/2018
5.0
carpet cleaners
+ -1 more
Everything went well. Client was on time and professional
Description of Work: 5 Rooms were cleaned and stairwell as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Randi S.
05/2018
5.0
carpet cleaners
+ -1 more
Got Carpets met my high standards for professionalism, quality outcomes, & customer service in every way! They answered my questions up front with clarity & detail, & Krystle performed the cleaning efficiently & exactly as described. She took care & gave attention to my few areas of concern. I was thrilled with her service & the results!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Auto Detailing,
Drapery Cleaning,
Mattresses
FAQ
Got Carpets? is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Got Carpets? accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa