They found nothing wrong with it and just changed the filter. They responded quickly, was very respectful, and just wanted to make sure everything was okay. I can't rate them high enough and I would highly recommend them. I would definitely hire them again.

Smooth, great job.

They were very professional in presenting various options for the installation. The time between order and install was then 36 hours, and day of install the crew arrived on time and completed with the scheduled time frame. Mr. Ashby personally did a follow-up visit to ensure our satisfaction. We would without question hire them again.

This company was super professional. The gentleman that worked with us was a great listener as well as the owner. Professional is an understatement. I would/will refer this company to anyone.

I hired another company to do the job.

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unknown

The problem was, there was a misunderstanding when the contractor tried reaching me upon arrival. He was extremely late bc he tried calling me on my work phone instead of my cell phone. I believe he tried calling to tell me he was going to be late, but he called the wrong number. In addition of knowing he was going to be late, it was extremely late after I found out he was going to be late. I took off work 2.5 hours early to meet him on time and it was 2 hours later when he finally arrived. I could have stayed at work, so I lost money for nothing! The young guy was very nice and detailed. However, his boss seemed a bit agitated with me bc I called several times wondering what was going on. Well, after the guy told me his boss would call me the next day with the quote, he didn't. So I had to call him and find out why he haven't send me any information yet. He told me I had to wait for some other results to come back for recent storms, etc. I think from all the waiting and waiting, I was turned off. Plus, when he did give me the price it was a bit more than what I thought. It just wasn't the best experience for a first time customer. : (

unknown

They were fine. The price was typical. They were very amenable. They have a good staff, and they responded quickly.

I trust them. They work with you and they do good work. They don't price gouge me.

The install team were extremely responsive and professional.

I love them, they have always done a great job for us, all of their workers are pleasant and professional.

Robert, the worker who comes out, does such a fantastic job every time. He s always very professional and completes the job very thoroughly. The company offers great packages and reminds us when we are up for check up. They are a very recommendable company.