Profloorz

Kevin has done work for us before; so, we knew we wanted him to do the work in this new house.  This job was as beautiful as the previous one he did for us.  The two bathrooms and laundry were not big jobs, but involved a lot of running up and down the stairs to cut tile outside.  Still, he had the job done quickly.  I had JUST enough tile for in front of the fireplace and with his skill, he saved me from having to make another trip to the store.  The end result is that the job looks like it was done by a pro, not the homeowners.  We are very happy customers. 

unknown

It is a pleasure to give Kevin a positive recommendation. He was prompt professional and did a quality job. He laid the hardwood floor in 2 bedrooms in less this a day and a half. The house was left clean and he communicated very well when decisions had to be made regarding the installation. He is a good, safe choice if you need work done,

Bought the new flooring from Lumber Liquidators and these were the guys they sent to install it.  They called first to set up a time that was convenient for us.  They arrived on time, were very courteous and hard workers.  They did a great job but after it was done I noticed a board that was cracked.  Their customer service called me to insure I was happy with their work and I informed them of the one cracked board.  They came soon after the call and replaced the board with no additional expense.  They did a fantastic job!   Their customer service called after the replacement board was put in to make sure everything was perfect. Would highly  recommend them for future floor installments.   Great customer service!

Very pleased with the service professional work

Kevin Alley and his assistant Devon did an excellent job from start to finish. Kevin came to our home with his wife to review the project and gave us a very competitive estimate based on other estimates we had gotten. He was able to start work 2 weeks after his gave us the estimate. During the initial part of the project, which involved removing carpet and vinyl flooring, he discovered the subfloor had been damaged in several areas where water had leaked. This caused the particle board subfloor to deteriorate and cause mold in some areas. We agreed that the entire subfloor needed to be replaced with 1/2 inch plywood. We negotiated a fair labor price for this additional, unanticipated work and they did an excellent job removing the old material and installing a solid subfloor. My wife has noticed that her allergies have suddenly improved since the moldy subfloor was gone. The work started on Tuesday, August 5, 2014. By Friday night most of the subfloor had been replaced. Kevin had the forethought to put the washer and dryer in the laundry room back in service for the weekend so my wife could catch up on laundry for our family of 6. Work resumed on Monday, August 11. By Tuesday he was installing the ceramic tile. My wife had originally wanted a staggered pattern (Kevin called it a brick pattern) but he suggested to her a grid pattern with several areas filled in with a diagonal pattern would look better. The dining room and kitchen used this diagonal pattern within a large rectangle within the grid pattern. It looks stunning. The complex geometry and cutting of the pieces to do this fill in pattern was a work of art on Kevin's part and he charged us no extra to do this beautiful pattern. Throughout the job Kevin encouraged us to ask questions and he provided excellent answers. He and his partner were professional, courteous, and sensitive throught the whole project, especially since my wife had to set up a make-shift kitchen in our den. The work included removing and replacing the baseboards, installing new shoe molding, removing and replacing a toilet, and moving and relocating two refrigerators. He was able to leave the stove in the kitchen and washer and dryer in the laundry room and simply worked around them, moving them as necessary. By Friday night, August 15th the work was done. Kevin and I settled up on the price. I paid for all the materials at cost and Kevin provided a fixed price on his labor. The installation of the subfloor took Kevin longer than expected and I offered to pay him several hundred dollars more above his fixed price which he graciously accepted but did not insist on getting. I woke up Saturday morning, August 16th and commented to my wife, and quot;What a beautiful floor we have now!and quot; I selected Profloorz to be our contractor after reading through the reviews on Angie's List at the recommendation of my son. I was not disappointed. I went to the Profloorz Web Site and saw the beautiful tile work Kevin had done for other customers. I would recommend Profloorz and Kevin Alley to anyone wishing to install a ceramic tile floor. I have told Kevin to feel free to use me as a reference for potential customers. I am a very satisfied customer! Ed Seufert

unknown

Someone had recommended him. When I looked on Angie's List, I happened to find him. His recommendations were very high on there. He is just a very nice guy. His demeanor was very polite, very considerate. He actually changed, with his ideas he changed what I did with the shower. He gave me ideas for a pattern and it is entirely different than what I had bought. I had this bathroom planned for three years before, so I had bought everything. So, I ended up taking all my tile back and getting new tile and he created a pattern for my shower and the next that I asked him was to put in a loop for a shampoo and stuff, which he gladly did and he ended up doing it and finishing it a different way than he used done any other and he said, and quot;I've never done it that way beforeand quot;. It looks like a picture frame. and quot;I think I'm going to start doing them all that wayand quot;. The pattern that he ended up doing in the shower was it's to die for. It's like you go to a hotel, well it's not even a hotel, it's better than a hotel. It is just a small space but it's like why I shower now. And, then they ended up doing my flooring as well, put in a tile on my floor, but we ended up having a lot of trouble because the floor wasn't level and they ended up leveling the floor which created a trench hole where the commode fits. It was a problem and they had to buy a specific tool to grind it so that the commode could seat. And, to have a plumber come out to do it, I called a plumber to come out and give me an estimate and he wouldn't even come out because it would have been like, to him, he said, and quot;I won't even come out because it sounds like it might be out of job and it would even do me to come out to do itand quot;. And, I knew that his co-worker could do it because he said he'd done it before. So, we bought the tools. He did it and he only charged me 100 bucks.

They did everything. And, they recommended somebody to do my walls, to refinished my walls so that it will all be smooth and everything and that guy worked out great. It was a friend of theirs.

They're just very nice. They weren't just professional, they were personal.

Oh yes, in fact, I have somebody that has worked me to get their number to recommend them more job to do.

They were fantastic.

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Kevin did a great job installing ceramic tile in my utility room. He came as scheduled and was very professional.

Flooring installed ahead of schedule and looks really good. Cleanup could have been improved but overall well pleased with results and experience

Installer suggested specific tile from specific tile company during his estimate. We went to that tile provider and were very pleased with installer's recommendation. Installer and his assistant were very pleasant during the entire time they took to do this project (only 3 days). Worked performed in the estimated time frame proposed during estimate. Over all, I am very pleased with his work. I would recommend him to others considering new or renovation tile work.

Installer came to my house and changed the material my wife and I picked out for my kitchen. Did not consult with me but he decided he did not like the tile. Stepped way out of bounds as I was the one paying for his service which was to install tile only. Without regard to how I was going to get refunded for tile I had already purchased, he convinced my wife to buy a new batch of tile without my approval or consent. That's like hiring a painter to paint your house blue and he decides to paint it red. Very unprofessional. Sarcastic on the phone when I asked him what possessed him to change my order. Terrible businessman and I spent 10 years in the building business as a general contractor. I was pleased when he was so embarrassed he excused him from the job before I fired him. Beware of this guy. Tile he wanted to replace original with was easier to install but he offered no price break. He also bought twice as much grout than was necessary so he could keep the extra I suppose for other jobs.

They were timely and got the job finished in reasonable amount of time.

Gerry well

We recently purchased a home at a bargain price to fix up and rent out. Two-thirds of the house was carpeted in ugly, stained red carpeting. We decided to have the carpeting ripped out and replace with Quickstep laminate flooring. We didn't have experience with anyone doing this type of installation, so we joined Angie's list. We contacted ProFloorz after reading the glowing reviews. Everything worked out perfectly.
The Pros:

• * Our initial call was returned quickly and an estimate set up the next day.
• * The estimate was 40% lower than another estimate we got.
• * Kevin Alley of ProFloorz gave us a list of exactly the materials we needed and the quantities of each. (We preferred to purchase the laminate ourselves.) He was spot on.
• * The job itself took three days. Kevin was on-time every day. He finished the job exactly when he said he would.
• * The work he did was virtually flawless. There's a lot to know about installing laminate and Kevin seems to know it all. We were thrilled with the way things turned out.
• * When the job was finished he cleaned up and hauled all the trash away.
• * This job was one of the best experiences I have ever had with a contractor.

The Cons:

• * Well, there aren't any. I regret that I had only one job for Kevin. I'd use him again in a heartbeat.

The Final Verdict:
I can wholeheartedly recommend ProFloorz and Kevin without any reservation. He's a really nice guy to boot.

Kevin installed about 500 sq. ft. of Formica Quintessa flooring

I met with several companies to get estimates, all of which gave me outrageous estimates. Profloorz gave me an accurate and resonable estimate and once work started there were no and quot;surprises.and quot; I was very pleased that they were able to work with my schedule. The floors look amazing! I would highly recommend Profloorz to anyone.

Since this was a rental property and I live out of state, I had purchased the wrong size tile in my home city. Kevin was great about driving to several stores to help me chose a different tile. He suggested a tumbled marble that I was skeptical about. But his expertize proved correct. It is BEAUTIFUL!! He was very willing to meet my schedule even after I changed it twice. I will definitely call Profloorz for my future work.

Started when he said he would finished when he said he would and was very patient with us;.

Excellent!

Came out to assess scope of the work (unusual job for tile setter) and offer estimate.Scheduled start date and detailed what materials we needed to supply.Kevin is a photographer as well as tile installer so he has a busy schedule and arranged to sandwich our project around previously scheduled commitments. He has an artistic bent so was able to offer different solutions for our project which were greatly appreciated.His experience enabled him to provide answers to our multiple questions. He is very knowledgable about his trade.A very personable gentleman with a and quot;can doand quot; attitude.The project turned out better than we imagined so we are very pleased.

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Came immediately when called to give an estimate.
Explained the procedure well.
Took delivery of the linoleum at the shipping company.
Prepared the areas for installation.
Repaired the floor in the toilet area in the bathroom.
Discovered and reported to me a problem with the glue. (A special-order glue was needed.)
He ordered the glue and had it sent to the house.
Came the day after the glue arrived and completed the installation in that day including re-installation of all the molding and placing all appliances back into their original position including installation of the toilet. Caulked the molding and gave instructions on painting.
Returned the next day to repair one small area that had an appearance problem related to the pattern.

Very knowledgeable, reliable, and punctual.

Kevin did a super fantastic job installing flooring through most of my home. I am so pleased with the quality of work he did! I am a do-it-yourselfer type, but due to an arm injury could not do the flooring myself as I had planned. I am really glad now that I didn't, because the caliber of work he did is something I could have never achieved myself. He is extremely honest and trustworthy, and I had no problem whatsoever leaving him in my home alone when I could not be there, or even giving him a key to come and go as needed. He treated my home with the same care as he would his own. The quality of his work is something you don't see much of these days. He is a craftsman, a perfectionist and very detailed, and his experience meant not only floors that are beautifully perfect, but there was very little waste saving me money. I am not an easy customer to please either. I just can't say enough about the great job he did. If you need flooring installed in your home, this is THE guy to call. You can rest assured that your floors will be done right at a fair price.