MOUNTAINEER PEST SVC

If you’re using Mountaineer Pest Services, I was strongly urge you to find another provider. They gladly charge $59/mo for service, but when I called to check, because I couldn’t remember seeing a notice of a visit for a couple months, the receptionist acknowledged that they hadn’t been out since Jan 30th, which was the first time since Helene at the end of last September. I left multiple messages for several days for the owner, Michael Pace, with no response. I found his cell phone in an online listing and he pretty much told me to “go f—- myself” and that he didn’t care or have any reason to refund for not providing any service. I hate blasting small businesses, but this is basically theft at this point and the owner’s response is to pretty much laugh in my face. If you are using them, please call and check to make sure you’re actually getting the service you’re paying for, but I would suggest moving along to someone who actually wants to do the work they’re being paid to do. The sign saying “looking for good hearted people” is an absolute joke. He has my number. All I was asking for was a conversation from a reasonable human to discuss how to make this right and move along... but, here we are.

It was very good.

Michael Pace is an incompetent business owner. Check BBB and other review sites before signing up for service with this company. They're probably cheaper than the other companies, but their customer service is severely lacking. We purchased a house in May and asked the seller to put a termite bait station in place prior to closing. Apparently, our closing attorney was supposed to give us a contract, but we can't find a record of receiving one one. Instead of working with us to resolve it, the company instead blamed us for not "complying" with a contract we didn't receive, trespassed on my property without notice before or after coming to remove their bait traps and left holes all over my yard, and was overall very unpleasant to work with. I would highly recommend looking for another company to manage your pest control. Very rude, incompetent, and unprofessional staff.

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