Davis Construction

"Thank you so much for your great review. We value you as a repeat customer and look forward to helping you in the future. On the next call, talk to us about our coupons and ways to save on your bill, we would love to receive an "A" from you in all categories. We strive to make our customers happy. Thank you again, we greatly appreciate your loyalty to us."

"Thank you so much for your excellent review. We greatly appreciate all of our customers and always strive to maintain good customer relationships. We look forward to helping you in the future."

"We really appreciate your business and you taking the time to rate us on Angie's List. It is always a pleasure to read that we have satisfied our customers and that they will call us again. We value your opinions as they help us improve and be of better service to our customers. Thank you again and we look forward to helping you in the future."

"Thank you so much for your positive review and for allowing us to do the job. We greatly appreciate all of our customers and strive to maintain good customer relationships. We look forward to helping you in the future."

"We strive to make our customers happy and maintain good relationships, and I am disappointed that [removed member name] was not completed satisfied. From the review, it appears that Mr. Walker was very pleased with our work, our professionalism, and every aspect of this encounter except the price. So, I will address that first. As [removed member name] stated, I gave him a $3,000 estimate. The range of $1,000 to 5,000 was never discussed. I did tell [removed member name] that it could be closer to $5,000, once we tore the floor out and got a good look at the actual damage. I never like any job cost to be a shock to my customers, I always give them an idea of what I think I can do it for and a worse case scenario just in case there are unforeseen problems when we can actually see the damage. On a job like this one, you cannot see all the damage and it is necessary to completely tear all of the old damaged work out in order to accurately quote a cost. [removed member name] was indeed fortunate that this job was not closer to $5000. I was able to keep his cost down and [removed member name] never mentioned thinking that this job was overpriced when he paid and signed the invoice. When we left he stated he was pleased that we had completed the job and he had working facilities again. As, I said, we strive to maintain good relationships, and inform our customers ahead of time what the cost could be. I deeply regret that [removed member name] is not pleased now with the cost of this job. However, we do appreciate the positive reviews he gave in every other category and are pleased that [removed member name] still considers us a good company. We appreciate our customers reviews and will continue to use them to improve our working relationship with all of our customers."

"Thank you so much for your recent review. We welcome feedback from our customers and continually strive to give you the quality service you deserve. Thank you again and we look forward to helping you in the future."

"Thank you for your complimentary review. We appreciate your business and hope you will allow us to serve you in the future."

"Thank you so much for your complimentary review! We take great pride in our work and strive to successfully complete each project and leave our clients satisfied. It was our pleasure working for you and we look forward to serving you in the future."

"Thank you for your recent review. We welcome our customers feedback and continually strive to improve our service. Thank you again for taking the time to let us know how we did. We look forward to serving you in the future."

"Thank you for your recent review. We greatly appreciate your business and look forward to serving you in the future."

"I was disappointed when I read this review, we take great pride in maintaining excellent customer relations. We strive to satisfy our customers and have worked very hard in our many years of being in business to maintain not just good but great relationships with our customers. First I would like to apologize if I appeared to be "surly and non-apologetic", as this is certainly not how I treat my customers. I would have welcomed a call to discuss and apologize for the misunderstanding. I was surprised to see this review, we have never had any negative comments on our customer relations. Second, I would like to address the customers work concern. I retrieved a copy of the signed invoice, so that I could better address this situation. Our initial work order was on 1/24/11. We always offer the manufacturer warranty for the product and in addition we give a one year warranty on all of our work. Meaning, when our customer calls us, if that product has a defect we check the manufacture warranty for coverage and we deal with the company to have it replaced if applicable. If it has been a year or less from the installation date, we do not charge a service fee or labor fee. On 1/24/11, customer called with a leaky valve in the master shower. Customer stated that it was used daily by multiple members of the family. I replaced the existing shower valve and checked for leaks after completing the job. Customer signed the invoice and I left. Almost fifteen months later, on 4-13-12, customer called and said, the valve was leaking again. I pulled the invoice and explained that I would come out but they were not under warranty. I replaced a washer on hot side of stem and explained to customer that exerting too much pressure when closing valve, would often cause this problem. Although it had been well over a year, I only charged a service call and did not charge them for fixing the problem. I feel like we did our job and did it well, customer was satisfied for over a year, while using product multiple times every day. Again, we strive to make our customers happy and maintain good relationships, and I am disappointed that this customer was not satisfied with our performance."

"Thank you for your review. I appreciate the good report and all of the nice comments. We do strive to treat our customers with the utmost respect and courtesy. Thank you and we look forward to serving you again."

"Thank you for your positive review on Angies List. We hope you will consider us for your future needs."