Crosby Roofing & Seamless Gutters LLC

The person providing us with an estimate was on time and very conscientious in helping us to select the type of gutters and the best color to match the townhouse's exterior. The office staff we dealt with were very pleasant and professional as well. The installers arrived on time, went over all of the details of the job with me before they began, performed the work quickly and left the work site immaculate. In a time when low quality and high prices has become the norm, it was a pleasant surprise to work with a organization which was professional and provided quality work for a fair price. We are very pleased with the Augusta branch of Crosby Roofing and Seamless Gutters and I would not hesitate to recommend this company to either family or friends.`

It was painless, Richard and Duncan are great guys, you can tell they care about their customers and their satisfaction. HIGHLY RECOMMEND. Roof looks great, very satisfied from beginning to end.

This company put a metal roof on my house in August. It started leaking in October and as of 21 November is leaking in at least 3 locations. They have come out several times but have not yet fixed the roof that they put on my house. I had the roof inspected yesterday, and am attaching pictures of what the inspector found wrong. I provided the inspection report to the company over 24 hours ago (as of this writing) and they have not responded. Keep in mind that this roof is 3 months old. I have more pictures, but I'm limited to 10. I'll end this review (for now) by quoting their website: "There are plenty of people who say they can fix your roof, but you shouldn't let just anyone up there!"

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Services were completed as requested and anticipate all went well. We are active duty military and are not located in the same state as our home. We did everything over the phone. Crosby Roofing and Gutter repair were very professional and reliable.

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Following days of torrential rainfalls, our roof started leaking again
(we'd had repairs done over a year ago..NOT by Crosby).  We found Crosby
Roofing in an online search and called and spoke with the congenial
owner.  He told us originally it might be two weeks before they'd be
able to fit me in (this rainy weather is good for their business but bad
for us).  We scheduled an appointment for him to stop by and see the
roof and discuss our options.  He arrived on time.  I emphasize this
fact because he is one of the VERY few businessmen I've found that
actually does what he promises.  He climbed the ladder to survey the
situation and took lots of pictures to show us.  A simple patch job was
NOT an option.  The original roofer had done a terrible job twelve years
ago and our current shingles were basically sliding off the roof. 
Richard gave us a price we could live with then gave us the really big
bonus news that his crew was working on another job within walking
distance of our home so they'd be able to do our roof within the next
day or so.  He told us they'd be here between 7:30 and 8 AM and damned
if they didn't actually arrive on time !  The crew was professional and
efficient and worked until it was too dark to actually see...and they
finished everything, including the cleanup.   Richard came by this
morning to do a walk-around and to collect his fee.  I'm absolutely
thrilled with him and his company.  I HIGHLY recommend this company.

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Very satisfied
Service provided : Full roof replacement performed November 2013
Service performed in Aiken SC
Difficulty: Medium due to slope and height
Time of completion: One day as promised
Me and my wife are very satisfied with the services provided,  Services provide  were professional  from start to finish.
Quote was very detailed and really appreciate that  Crosby's agent took the time to review and to answer/explain all the elements of the quote. He even provided a sampler of shingle's colors to make  an informed decision. The quote was very detailed covering  material type, estimated time of service, cleaning and even an upfront  cost of additional material/labor cost   in case there was damage not visible  such as rotten wood.
Crosby was the best quote of three local contractors who offered comparatively identical material and services and after doing my  own research it was very  competitive for the surrounding counties.
 
Foreman called me with one week advance of agreed service date to confirm, and were very accommodating to reschedule as  siding /painting repairs were behind due to weather.
The day of the service the roofing team showed up on time, I appreciate they gave me an hour ahead call to be ready, they initiated work immediately upon arrival and completed work  in just seven hours despite been a very cold day ,the  team only took two small breaks.  I will like to add they were very respectful to my property to myself and neighbors. Job was uneventful other than some rotten plywood that was replaced and some poor flashing (fireplace) that they kindly replaced with no additional cost.
After work was performed Crosby gave me an after service visit to make sure we were satisfied. Which we were.
As mentioned we are very satisfied and have not had any problems with roof despite we experienced two severe storms after the roof is completed.  Only reason I do not give them a perfect rating is that a couple of emails ( request invoice for final payment) to their office were not answered for  almost 12 days, very likely due to the Christmas holidays. 
PS: please feel to contact me if you have a question of my experience with this vendor at [email protected]
 

Great job on the roof but they lack a little in the cleanliness department. Overall I am still happy with Crosby and would recommend them anytime.