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Brian's Installations LLC

General Remodeling, Kitchen and Bath Remodeling, Finished Carpentry and Woodworking,

About us

Brian's Installations is an experienced general contractor you can trust. We have built a solid reputation in the community for our outstanding attention to detail and superior customer service. Additional E-mail - info@brainsinstallationsllc.com

Business highlights

24 years of trusted experience

Services we offer

Residential & commercial general remodeling, tiling, wood flooring, kitchen & bathroom remodeling, cabinet & counter-top installation, carpentry, mantels & trim, wood floor installation & repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.537 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
8%
3
5%
2
3%
1
30%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.5
responsiveness
4.2
punctuality
4.2
Showing 1-25 of 37 reviews

James R.
09/2014
1.0
remodeling
  + -1 more
The provider was chosen because he had an overall good rating. However, there were many reports of no show with regards to the provider.
Description of Work: The provider did not do anything because he was a no show for the appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Brian's Installations LLC
I tried to contact customer due to being help on a prior job. Want to reschedule. Never heard vack from customer. I do apologize for any inconvenience.

Ashley B.
06/2014
3.0
remodeling
  + -1 more
Never used this guy for repair as he couldn't return a call or find a moment to take down my information.
Description of Work: I contacted him on three separate occasions for a price estimate on a door casing. He would tell me that he didn't have his calendar on him to schedule an estimate and would call me back. I waited three days and called him again and he said that he was on a job and needed to call me back. That again happened the third time. If he didn't want the business, he could have just said so.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Robert Y.
05/2014
5.0
countertops
  + -1 more
My experience with Brian's Installations LLC went very good. He was very courteous and very willing to help. He is knowledgeable. His prices are fair.
Description of Work: He did my countertops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was good and I didn't have any problem with them. They were not as expensive as the other folks in the area. They were nice.
Description of Work: I used Brian's Installations to check my air conditioner. They replaced a couple of parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tamera T.
03/2014
2.0
countertops, remodeling, woodworking
  + 1 more
a small piece of cardboard jammed into a cabinet to hold a shelf in place rather than a wood piece. When we called him to repair this shelf he did. I could never recommend Brian's Installations after this experience.
Description of Work: We contracted with Brian to refinish existing cabinets and install new cabinets and countertops in the kitchen. We also talked with him about putting in new flooring if all went well with the cabinets. Unfortunately, it was not a good experience for us at all. When he brought in the new corner cabinet, it was at least a foot taller than all the cabinets in the kitchen and just didn't look right at all. Only after arguing with my elderly mother did he agree to rebuild the cabinet correctly. He also bolted an antique pie safe directly to the wall without any permission from us. I couldn't believe it. Now this piece of furniture has holes in the back of it. I will say that they did do a nice job painting the cabinets. However, we were surprised to find

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,500

Response from Brian's Installations LLC
I am in shock to hear this. Let me see hear. The cabinet that they said was to big was marked on the wall and discussed with them up front. they also signed the contract with the specific dimensions. Once we brought it in the [removed member name]mother,([removed member name]), became very verbal. so we discussed that that was what was agreed on the contract. Expalined to her that we would fix it and change the size but seeing how its different form the contract there would be an additional fee. As for the cabinet we screwed to the wall that was my fault. In my opinion NO cabinet next to a stove should be movable. The customer also said they didn't want to put the proper Hood vent with the correct cfm's for the gas range. As for the piece of cardboard, allot of times in this industry, not all material is perfect. Some shimming is needed from time to time. The cardboard was NOT used to hold a shelf in place first of all, it was used to shim a hinge out of the cabinet that we had to redo for them (the pantry). On a final note if we did such a bad job why would Mrs, [removed member name] call us back to do additional work. At the time she called we were very busy with scheduled jobs, and couldn't get to her as fast as we or her would of liked. I am sorry if that is what caused this. We pride ourselves on our craftsmanship and professionalism. Truly sorry this customer wasn't happy. Just still don't understand, if we were that bad why call us back for additional work. Thank You Brian H. Stilgenbauer Owner

farris D.
03/2014
1.0
remodeling
  + -1 more
Made the first contact and he gave me a date he would come by and said he would come by at 4pm.... on the date of the appointment for the estimate he told me he would be later than that time but i had stuff to do at 530pm so he went ahead and agreed to show up on Sunday. I let him know any time would be fine that day. Well i waited all day and he did not call or show up. So i decided to not keep trying, if you cant even give me a call to let me know you wont be showing up then how can i trust your work? As many already have complained about this I would not suggest this contractor simply due to the fact that you cant trust his punctuality & professionalism. UPDATE: Cursed me out. So I left a comment earlier about Brian scheduling an estimate with me for Sunday and not showing up. Well Brian decided it would be a good idea to call me today on Sunday at 10 am and yell at me and tell me he would come to my house and call me a liar to my f'ing face in his words...... because he doesn't work Sundays. Well, I remember very clearly me calling Brian on the original scheduled estimate day and he told me he would be late. So I told him okey never mind and he went on to ask me when another date would be good. He started to throw out days and I told him Sunday would work and well as I mentioned before he never showed up. but when Brian called me to yell at me he stated that he was waiting for my call and I was a liar. Please people avoid this hostile unprofessional man. If you leave a bad comment about him he will call and yell at you and make you feel threatened instead of being a man and acknowledging his mistakes. AVOID HIM P.S Brian, if you call me over this comment I will file a restraining order with the police for harassment.
Description of Work: Nothing but waste my time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
Dear Member, Thank you for the review. We have always gained a sense of pride in our outstanding projects completed with Angie’s List members. However, we are shocked at the allegations included in this report. First, we are surprised that you said I “cursed you out” since that never happened, plain and simple. Second, I have never scheduled meetings on Sunday in my 15 years of building the business. That is the day I have always set aside for my family and loved ones. Third, I always consider a potential client’s needs as incredibly important, as shown by my all of my other reports on Angie’s List, and I was actually waiting for you to reach back out to me after you had to reschedule our initial appointment. For a better indication of the work we complete and the professionalism in our dealings with our clients, please refer to our other reports. You will see a long track record of satisfied clients happy with the beautiful renovations we have completed.

Kim A. C.
02/2014
5.0
remodeling
  + -1 more
We have had Brian and his crew working in our home on an off for 2+ years. We are in the process of remodeling our home - section by section - room by room. We found Brian after being robbed of over 5K by a shyster of a contractor...we were burned, burned, burned. Brian had the unfortunate task of coming in behind these creeps - ripping out everything they did and starting over. Not easy - considering we were extremely gun shy. He has worked his way from the garage through our laundry room into our master bedroom, master bedroom closet, master bath room on into the hall and then into the guest bathroom. ALL of these rooms have been completely transformed by Brian. He has painted, laid tile (on floors and walls), patched walls, installed hard wood flooring, installed new windows, installed stone on one side of our fireplace, done a ton of plumbing and wiring, installed doors (regular and pocket), installed light fixtures, plumbing fixtures, and shower systems. He has put up with our craziness and insecurities and still managed to get the job done... You have to be willing to work WITH Brian. For me this is a wonderful thing - he is always full of ideas - that usually are things that I have thought of but never thought possible. We still have two bedrooms a great room and a kitchen to get through...Brian will be with us for the foreseeable future!!!
Description of Work: This time we remodeled laundry room, main hall and total gut and remodel of guest bath room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earldean T.
12/2013
4.0
remodeling
  + -1 more
Brian was prompt, courteous, and very knowledgeable. He seemed to be very talented and experienced. We were looking forward to getting an estimate from him before we decided on a contractor. But I think Brian must be awfully busy because we've never gotten an estimate.
Description of Work: Brian met with us to discuss building a screened porch and renovating part of our house.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Richard S.
11/2013
5.0
ceramic tile, remodeling
  + 0 more
The work was scheduled to start on 4 November 2013 and they were on schedule. They arrived on time (approximately 8:30) and commenced immediately to lay down covering on the stairs and hallway carpets. They then removed all the existing tiles, wall board and baseboard tiles. The removed the materials and generally cleaned the area. They installed new insulation in the ceiling and exterior walls, installed the new faucets and plumbing connections and new cement board. The main walls were completed, a box was installed that is for shampoos and soap in lieu of protruding fixtures, and the first coat of sealant was installed on Tuesday. Wednesday the returned to install a second coat of sealant on the cement board. Thursday the returned to install the tiles that I supplied. They installed all tiles up to and including a band of glass tiles that runs around the whole area. Friday the came and installed the remaining tiles. They worked long hours on Friday since we were scheduled to go out of town the following Wednesday. They were worried about the ceiling tiles since the tiles are 8 X16 and are somewhat heavy. They used braces to hold the tile long enough for the mastic to set and hold the tile in place. Monday the 11th they returned to install the grout, the final faucets and baseboards. Tuesday the returned to seal the grout and do a final cleanup. Generally they were clean and neat, cleaning up each day. All waste materials were removed from the site. They did request that they leave the tile wet saw in our garage overnight so as to minimize the take down and reset time. This was not a real issue but we did have to leave one vehicle out overnight a few days. They finished in a reasonable amount of time. They could have been a bit more careful in covering the floors as there was some dust but this was to be expected in such a demolition. The cost was more than reasonable, the work was performed in a professional manner and they were generally nice personnel. The crew consisted mostly of Brian's wife and son-in-law. They worked straight through most days and only tool a minimum of breaks.
Description of Work: Brian and his crew removed the existing tile and wall board surrounding our bath tub in the main bath and the ceiling over the tub. They then installed cement board, sealed the board with a sealant (twice), installed new ceramic tile on the walls and ceiling, grouted all the joints, and sealed the grout. They also removed the cove tiles around the base of the bathroom walls, cleaned the surface and installed primed wood boards, caulked the nail holed and the joints. They also installed new faucets and shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

joe H.
11/2013
5.0
remodeling, home remodeling, woodworking
  + 1 more
I would recommend that if you were in the need for a remodel or renovation that you consider Brian's Installations. We remodeled three bathrooms and had to replace the upstairs subfloor due to settling issues after 30 years. Brian and his crew were selected after meeting with six other contractors. They were the ones who came in closest to our budget. We needed a general contractor who could remodel the bathroom as well as fix the sagging subfloor. Brian started off replacing the half bath and scheduled for a two week remodel. They had the tear out completed by the mid morning on the first day. They finished two days early and on budget. We then moved upstairs where we ripped out our two full bathrooms. We took off for a week while they worked on the remodel. They had both bathrooms ripped out on a Saturday afternoon on the first day. They sent us updates and pictures throughout the time we were gone. They were able to install most of the guest bathroom in the week we were gone. By the time we returned, they had the new bath installed in order to use it. It took almost a few days for them to finish this bathroom after we returned. There was a small inconvenience when we were trying to seal off the bathrooms. Each time we use the bathroom we are astonished at the details that Brian and his crew created. After the guest bathroom was useable, the team proceeded to rip out the sagging old flooring and start the master bathroom renovations. This bathroom renovation had some of its own issues. We had to move the wall of the master bath out into the bedroom, where we added a pocket door, removed some of the old closet space. We went from a single lavatory to a his and hers. Brian was able to turn an old master bath which I had never used since I moved in two years prior into a place that I love to start and end my days. Brian's attention to detail was amazing. The floors were never going to be level, but Brian and his team were able to make them flat so that I could go back in and install the floors myself. He also had a brilliant idea to make two cabinets that would fit under the window, this gave us a nice place where we could sit and watch the deer in the front yard. We had Brian make some custom cabinets for our bedrooms. We wanted to take advantage of some of the lost space where the the roof forms the doghouses. Brian was able to ensure that the walls and roof was properly braced, and created some beautiful cabinetry that provides us a place to store books. Finally we asked Brian if he could give us recommendations for the stairwell. The stairwell had the original shag carpet on it with a very small rail. We had removed the shag carpet and found that the stairs were in good shape but did not match the bamboo flooring that we had installed. After talking to Brian about the prices for Bamboo Treads and installation, he told us that we could get some hardwood treads and match up the stain in order to make them look similar. He did a great job of matching up the looks and loved the work he completed. His attention to the small details like the stair end caps really set the stairwell apart now. The rail is now up to code in terms of height and ensuring that small kids can not get stuck between the rails. If we saw something that needed to be touched up, we didn't like or just didn't work, we worked together to come up with a solution. Most of the time, he would see it himself, explain the issues and remedy it. The few times that we actually had an issue, Brian addressed that issue. Brian was upfront about repairs, costs and solutions. If we saw something (say a chipped mosiac tile, he would replace it. The major issue for Brian (which is a good issue to have) is that Brian is normally booked up for a few months with other jobs so scheduling can be an issue. If you know that you are going to do some work, understand that this is a process. Unless you have major issues like a roof leak, you fell through the floor or the ceiling collapsed, major renovations don't just happen. Call him up, get an estimate but allow him to suggest things that you may not have thought about. If you consider that this is a process, renovations become much easier. He can help guide you with many of the renovations by scheduling meetings with local manufactures, recommending grout and paint colors, suggesting granite for the area based off of colors to be used. I am not going to say that everything was rosey all the time, but the key was that we communicated with each other and anytime anything major arose, Brian listened and we sought solutions to the problems. A case in point was a local plumbing subcontractor that was used for this job. He overcharged for the work and wasn't always working when on the job. Brian called him out by saying that he was not being paid to sit around and talk. Brian at the end of the day, if he had to use a sub or recommend someone else to work on a job, was great about ensuring that our needs were met and that we were satisfied. I would recommend Brian's Installations for your remodeling and repair needs.
Description of Work: Provider remodeled three bathrooms, replaced and leveled the flooring on the second floor, updated the stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40,000

Christine W.
11/2013
1.0
remodeling
  + -1 more
He never showed up or called to reschedule.
Description of Work: Did not show up or call to reschedule appointment. Very disappointed!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alison H.
10/2013
1.0
remodeling, home remodeling
  + 0 more
Brian Installations customer service was very poor. We had called him for an estimate and he did show up. I told what our TOTAL budget was. He asked that I purchase the tile and stone from Tile Center. I agreed. We went to Tile Center and told them to send the price of the tile and stone to Brian. I received an estimate that was at the budget ONLY for labor. He knew he was supposed to put the total estimate together. He gave me a quote that would have been $3,000.00 over budget. He was a little sneaky by just giving us a quote that met our budget, but forgot to add materials. I contacted him and he said he would resolve this and told me I should not get mad at him. I was not mad then and was very polite to him. My wife and I have called him for an with adjusted materials. We have called him three times and he keeps apologizing and making excuses for not doing what he promised. I was concerned on buying the material because I was concerned he was a no show. Surprise a "No Show". The other irony, he told me he raced cars. He referred me to a transmission shop owner for performance work. This transmission shop (Mr. Transmission) kept forgetting to give me a quote for a rebuild. I called two or three times. Seems to be a pattern with Brian Installation and his business friend. If you are shopping for someone who will not listen to you on budget and tell you that all the work can be done within budget (materials and all), slimy in how he sends you the quote and is a "No Show", then Brian Installations is for you. The sad thing was is we were very polite to him even when we called three times to get an adjusted quote. Caution: Watch his quotes and prepare for a "No Show"!
Description of Work: The provider was supposed to give an estimate for remodeling our bathroom. Supposed to remodel our bathroom

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from Brian's Installations LLC
This is so funny. We did meet many times. And talked a number of times. What they wanted was way over there budget. They wanted me yo do all of extras for free so they could still get what they wanted. I did give them numerous estimates with changes they requested. They wanted a price on labor due to me putting on a mark up so I gave them a price based on my labor only. As far as the tile company, the customer was very Vague on what they wanted. Continuously changing. The girl at the tile company showed them some samples, and they asked me my opinion and explained the difference to them. As far as the transmission company. Have no control over what they do. I have been dealing with them for over 10 years and have had no issues with them. If this customer was as demanding and trying to get something for nothing again, I don't blame them for not getting back. This customer put on a good front at first. Hope other Angie's list contractors watch out for this couple.

Victor C.
08/2013
5.0
remodeling, home remodeling
  + 0 more
Very well. He used better parts than was orginly in the house..
Description of Work: Replace tub and show.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Beau G.
06/2013
5.0
remodeling
  + -1 more
He's fabulous and great. He did it with a lot of time and effort on his part, took a lot of research on his part to come up with it and get the appropriate parts from the manufacturers and it was quite an ordeal. He probably saved us $15,000 in window replacement for a job that he only charged us $2,000 for him to repair the windows instead of replacing and it's not his specialty, his specialty is cabinetry, kitchen and woodworking and he just did it and was very helpful all the way through and was very pleasant to work with. He's in our cellphone, we'll call him if we have more jobs.
Description of Work: We bought a house that was in disrepair and money was tight, we had a lot of must-do's right away but Brian with Brian's Installations LLC problem solved, came up with a way to repair our existent windows as opposed to replacing them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory H.
06/2013
1.0
remodeling
  + -1 more
Still have all the text messages between Brian and myself. Called Brian on 5/28 to repair a broken door knob and/or replace back door. He initially told me that he was backed up 6-8 weeks, but with this being a small job, it was possible he could get away from one of his larger jobs to take care of it. Gave him my roommates number on 5/29 so they could schedule the day/time for the estimate (roommate is usually home evenings and I'm working) . On 5/30 Brian says he'll contact my roommate, but schedules didn't line up for that week/weekend. I contacted Brian again on 6/3 and gave him my 2 scheduled off days that week. Brian said he would give me a call the evening of 6/3 to schedule the estimate for one of my off days. He never contacted me. I contacted him on 6/4, he said he would be here 6/5 after 3pm for the estimate. He still didn't show. On 6/6 I get a message that the rain had him really backed up and he promised to get out here. I haven't heard anything from him since 6/6. When he didn't show up on 6/5, I contacted another contractor (from AngiesList) who came out that evening and fixed the door knob and working on replacing the door/door jam.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
[member name removed] is correct on most of the information I which he mentioned. Except for the fact that I explained to him I also had another customer out that way and was going to try and work them both in together. And I tried my best to get out that way, its just he was an hour ride there and an hour ride back and that's why I tried to work both jobs together. He didn't want to wait for me anyway, he said my time frame was way off. Sorry I could not satisfy you [member name removed]. I hope the gentle man that came out was able to fit in your time frame better than I was able to. Sorry for any inconvenience it caused you, [member name removed] I try my best to be there for my customers, but in reality I know I cant please everyone, all I can do is try.

kathy R.
05/2013
4.0
remodeling, hardwood floor
  + 0 more
The price for that alone was high so he proceeded to estimate putting down new hardwood throughout the great room and refinishing the existing hardwood. We were not ready to move forward with that since we would have to leave the house for 6 days while the work was being down. We may reconsider in the future.
Description of Work: Estimate on repairing hardwood entry with water damage. And replacing carpet with new hardwood in the great room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Bruce G.
05/2013
1.0
remodeling
  + -1 more
I have an insurance company waiting to hear how this project/repair comes out and I can tell them anything yet. As mentioned above...I wouldn't call him ...don't bother, he'll probably not show anyway.
Description of Work: I thought I was bing hosed around by this guy...then he explained being a no show because of a death in the fdamily, I was sorry; that is as good a reason as con be, but then he no showed 3 more times wit good EXCUSES and each I was sitting here waiting and finally no show and no call. I thought he was fairly professional, but it must all be an act. I wouldnt call him on a bet!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
I do apologize for any inconvenience this has caused you. And yes I have dropped the ball with you. I should of told you I was booked up and didn't. I try to make everyone happy and it has cost me on this. I forgot all about the last.estimate. and was embarrassed to call you with another excuse. I am human and I do make mistakes. Just as you and everyone else on earth. Once again I am sorry, and hope your project gets completed, and goes well. No I am not a con, and yes I will return calls. Sorry Brian

Shawn H.
03/2013
5.0
remodeling
  + -1 more
From start to fininsh the job was handled with my end result in mind. Brian and I went over each room and each skylight placement to make sure it was what I had envisioned. Brian texted each morning with estimated time of arrival each day and even worked some weekends to get the job completed in a timely manner. Because he was doing all the bathrooms in the house, he completed one with a shower before tearing out the other bathroom. My comfort was at the top of his list while he was working in this house. I would hire Brian for any work on this house that needes to be done. He does not work FOR you.he works WITH you to make sure the end result is exactly what you wanted and are happy with the outcome. When I redo the kitchen, this company will be the one I call.
Description of Work: Brian took a screen porch and enclosed it to make a sunroom. He went over and beyond what was required as he checked each window (used) to make sure it worked. The room is beautiful and well built. He did the half bath in the den. I had a small dresser to use as the cabinet and Brian was able to plumb it so it had much of its internal shelving left and looks wonderful. He also used products from Ikea and did extra work to make sure they looked as they had in the Ikea catalog. In the two other bathrooms, he installed a special Ikea sink that required a unique plumbing configuration and opened up a master bath to include a tube skylight in the shower area. He installed 2 tube skylights in the kitchen and one in the front hall. All work is expertly done. When he ran into a problem, Brian recommended excellent people to do jobs that were outside the scope of his job (house needed new roof.) Brian was ON THE JOB whenever he was working on my project or if he had a crew come in. He is totally responsible for all work he does and makes sure everything is working properly and all is cleaned up before he leaves. He is also willing to return at not extra charge if if a problem arises in any of the areas he worked on.. Brian and his wife Vera do much of the work themselves and are not only professional but a delight to have in your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Sarah A.
02/2013
1.0
home remodeling
  + -1 more
Never showed up for appointment.
Description of Work: Had an appoinatment with this company. We were told that they would be there between 5:00 and 5:30, to give an estimate for a bathroom remodel. No one ever showed up.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
I talked to the customers husband, and I ran late that night, on another job. Asked if we could post pine to the following night, and they cancelled. My customers are important to ne, and can't leave a project us issues are resollved.

Kathryn G.
12/2012
5.0
ceiling fans, ceramic tile, countertops, drywall, flooring contractor, remodeling, hardwood floor, interior painters, home remodeling, woodworking
  + 8 more
, Overall it was a good experience. When they discovered a leak in the full bath, he called right away, described what they found, gave me an estimate of how much it would be to fix, and waited for my OK to continue. When they began to paint, he called and let me know that the color I picked out wasn't exactly the same after it was on the wall, so we changed the color. Since I don't live in the same state that the remodel was being done in, it was very important to keep the lines of communication open, which was easily done via phone calls and email. I am very satisfied with Brian's Installations LLC and will contact him again in the future. The finished product looks fantastic!! He has my highest recommendation.
Description of Work: First of all, I found this contractor on Anjie's List. After we met to discuss what I wanted done, he provided me with a detailed estimate witihin a reasonable length of time. We discussed everything on the estimate, and he answered the questions I had. The work that was done included a remodel of half bath and laundry room ( new cabinets, new flooring, removing old wallpaper, painting, new moulding, removing and then replacing water heater, ceilings, plumbing), kitchen remodel (new flooring, remove old wallpaper, paint, rewire for new lighting), total remodel of full bath ( new toilet, tub, plumbing, sheetrock, vanity & counter top, lighting, new ac duct - register, replacing floor after leak was found, new flooring), tearing out and installing new laminate flooring in the living room and hall, painting. He installed a new ceiling fan in the living room. Painted front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Sarah B.
11/2012
1.0
ceramic tile
  + -1 more
I called Brian's Installation regarding a small job installing a ceramic tile floor in my bathroom. I told Brian over the phone that it was approximately 40 to 50 sq ft of floor I needed tiled. He agreed to come out and give an estimate. He came out looked over the bathroom and said he needed to go price some things and that he would email me the next day with an estimate. I waited several days - no email, no call. I finally moved on to someone else. Brian's business card says "no job too small" - well, apparently there was.
Description of Work: Estimate for ceramic tile floor installation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
Emailed customervnedt day with estimate. Never heard from customer so I though I wa to high. If customer never heard back should of called.

Jane H.
06/2012
5.0
home remodeling
  + -1 more
It went wonderful! It's a family operation, and they are very kind. I enjoyed having them here during the project, and I will have him back to do further work on my house. I highly recommend him.
Description of Work: He remodeled my bathroom, and it is gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bob B.
06/2012
5.0
remodeling
  + -1 more
They are doing an excellent job. I am very happy with them. They are professional and punctual.
Description of Work: Brian's Installations is doing some general remodeling in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Wilfred F.
05/2012
3.0
remodeling
  + -1 more
Hard to get a hold of by phone or get updates.
Description of Work: Estimate only and it doubled.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Brian's Installations LLC
Customer never knew what be wanted. Gave him a price but he ordered the wrong windows. Would'vetaken twice as long to do job. Always answered when he called. Doors were held up due customer lack of knowledge and experience. Customer was always on the road never knew when he was going to be home. Calls last minute to do work when my schedule is 4 to 6 weeks out. I feel his ratings are out of anger and customer misunderstanding that he was NOT my only customer and had to wait just like everyone else does with no problem. Mr Furanice had to reoder windows because he did not know what he was doing in the first place. Good luck to him on his project . Hope all turns out well for him. Thank you. Brian Stilgenbauer.

William F.
05/2012
5.0
ceramic tile, countertops, drywall, flooring contractor, remodeling, home remodeling
  + 4 more
I learned that at the beginning of the job that the schedule should be agreed upon.He took longer than I would have liked. A couple of the hold-ups were not his fault. He worked a couple weekends to catch up which I appreciated.
Description of Work: Complete bathroom remodel. Replaced floor, new cabinets, tub with tile. Tile floor and new sinks and cabinet.Did a very good job. Was extremely satisfied with finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$7,500
    • 1(current)
    • 2

Contact information

3906 Loblolly Trl, Augusta, GA 30907

www.briansinstallationsllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Ceramic Tile,
Flooring Sales and Installation,
Drywall,
Interior Painting,
Hardwood Flooring Sales and Installation,
Ceiling Fans,
Handyman Services,
Appliance Repair

FAQ

Brian's Installations LLC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 AM

Tuesday: 8:00 AM - 6:00 AM

Wednesday: 8:00 AM - 6:00 AM

Thursday: 8:00 AM - 6:00 AM

Friday: 8:00 AM - 6:00 AM

Saturday: Closed

Brian's Installations LLC accepts the following forms of payment: Check
Yes, Brian's Installations LLC offers free project estimates.
No, Brian's Installations LLC does not offer eco-friendly accreditations.
No, Brian's Installations LLC does not offer a senior discount.
No, Brian's Installations LLC does not offer emergency services.
Yes, Brian's Installations LLC offers warranties.
Brian's Installations LLC offers the following services: Residential & commercial general remodeling, tiling, wood flooring, kitchen & bathroom remodeling, cabinet & counter-top installation, carpentry, mantels & trim, wood floor installation & repair.

Contact information

3906 Loblolly Trl, Augusta, GA 30907

www.briansinstallationsllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM
Saturday:
Closed