Bartlett Tree Experts

Mike Day and Coby arrived as scheduled, performed competently and professionally on bracing our 2 forked pine trees and removing dead and live limbs so more sun could reach our garden. They worked as a team with no wasted motion for the 4 hours they were at our property. Mike was the lead, climbing the 2 forked pine trees which needed cabling and bracing while Coby prepared the hardware required for the bracing. The 3rd pine was Coby's to climb which required pruning. Coby was relatively new and Mike was very helpful in providing advice to Coby on how to rig their ropes to lower the larger limbs (I complimented him on his management skills). Mike was particularly mindful of protecting our Bluebird house from the lowered limbs. On the conclusion of the job, our yard was cleared of all the limbs and our driveway swept of the debris after the limbs were chipped. The one, very small negative, was a garden spot light that was destroyed in the limb lowering process, not enough to reduce this rating at all. We have used Bartlett in the past, and this crews performance is typical, a praise to the company's management.

From beginning to the end the crew was professional, neat, and did all that I wanted them to do. I used them in the past and will continue to use them as the need arises. Would recommend.

I liked all of it. They were professional and seemed to know what they were doing.

I just wish they were a little more responsive.

The job went very well. John is an real artist when it comes to reshaping trees.

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Bartlett's did a really good job in thinning several trees in my yard.  The trees were medium-sized and I wanted them cut away from my house and just generally shaped so they were not so thick.  The three workers were there on time and were professional, neat, and the foreman was exceptionally polite and good.  They cleaned everything up afterwards very well.  I even got a thank you note in the mail a week after the work was done.  There was some discrepancy in my expectations and what was shown on the actual work order brought to the site by the foreman.  I spoke to the foreman to work it out and he did try to accommodate my expectations.  But he showed me the work order that he had received from the estimator and some of the work that I expected to have done was not explicitly stated in the work order.  For instance, one tree had specific work listed for it but the second one did not - when I signed the estimate, I assumed that the description shown for the work was for all the trees, not just one.  So there was a problem but I have to say the foreman did try to work with me. 

I thought the cost was high for what they did and considering the amount of time they spent on site (90 minutes from the time they pulled up until the time they left the site).  But I chose Bartlett because they were one of the few companies that had a staff arborist and I wanted the trees carefully trimmed so they would not be damaged.  Although looking back, I don't even know if an arborist was there to supervise the work.  Lesson learned for me:  Next time review the estimate and description of work CAREFULLY and make sure it clearly states EXACTLY what the expectations are for work being done.  I would probably use Bartlett's again but I think I'd get a few more estimates first.  I'd also be more careful about making sure that the work I wanted done was clearly spelled out in the estimate and work order.  I think this would be true with any service provider.  But this was my first time coordinating work of this type so it was just something I will need to remember for the future.

I'm rating Bartlett's as excellent because they did work with me, were very professional, and did a good job.  In my opinion though, the amount I paid was pretty high for what I got.

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The crew arrived on time, were courteous and very professional.  The crew chief surveyed the trees and reviewed the work order with me prior to getting started.   He then gave instructions to the crew, and they all went right to work.  The crew has a high regard for safety and teamwork.  I was impressed with the high level of care they took to ensure that my fence and lawn were not damaged during the removal/pruning process.  They removed all the tree debris, raked and blew down my front and back yard.  I am very pleased and will definitely use Bartlett's Tree Service in the future.

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The telephone was answered by a real person when I called to set up an appointment.  Paul Sisk came out and we went over the scope of what needed to be done.  We agreed on a price and set a date to do the work.  A three man crew came out, very professional and very hard working!  Good looking equipment (bucket truck and chipper).  Cleaned up the site and really did a good job.  Overall I am VERY pleased with the price of the job and the way it was completed.  I will use them again for future work!  I highly recommend them!

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Honest and reliable. They were prompt and courteous in all communications. They explained to us what could and couldn't be done to save, or not save, our trees from the devastating ice storm damage. We were glad we called them before having our two favorite trees cut. We will be calling them for yearly inspections.

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For the most part, we were pleased with Bartlett. They are very professional and did quality work. There were a couple of issues we needed to have fixed. They cut a large tree down, but left the stump high enough to be seen over the fence. We requested they come out again and cut it lower. They agreed to do that, but never came back out. Similar experience with a few limbs we needed removed but were not removed, they said they would comeback and do it, but never did. In their defense the ice storm came in a few weeks after the service, which kept them very busy, but at the end of the day if you tell me you are going to do something I expect it to be done. I still rate them a B Overall, as the majority of the work they did was great.

See above

I had damage to 4 trees and several after a recent ice storm.  I called Bartlett and asked to have someone one come by and talk to me about the damaged trees.  My goal was to save the trees?not cut them down.  Nick arrived on time for my appointment and I started the conversation that I wanted to save all the trees.  He said?that is what we do.  And they did.  All the damage was taken care of as well as installing a cable between two limbs to provide support to the upper canopy to aid in the new growth.  I would not hesitate to call them again if the need arises or recommend to a friend.