Advanced Carpet Solutions LLC

Great job.

Do not trust this company! *Update The owner, Adam, just called me to inform me he'd received my calls and read my fb post ( the same original post as below). He also expressed that I was not his client and he was doing me a courtesy. (Again, the carpet had just been cleaned the day prior.) He also claimed the appointment was a 30minute window - which he, Adam, NEVER expressed over the phone. After getting yelled at, I then asked him if he was just calling to just tell me off or if he was willing to go to the house to simply look at what his technician did. He let me know because my review and I wasn't his initial client, he would not service me. I then called him a JA$$ and hung up. I just wanted to put out there EVERYTHING - what I said and the fact I hung up after he told me he would not help. I updated this because he will surely respond with a lie below. Not to mention I do not see my FB post anymore. Deleted maybe????? The point initial customer or not... It was a day later... at least stand by your company. The least he could have done was looked. *Original Post I just bought a home that the owners had professionally clean by Advanced Carpet Solutions. The rug looked untouched after their "professional" cleaning. I called to complain because the entire carpet had the EXACT stains it did prior to their "cleaning". Long story short... The owner, Adam Fentress, claimed their technician felt the carpet should be replaced. I asked if I could get a second opinion, in which he, Adam, agreed and scheduled me for an appointment on the following Monday. I took my break and arrived at the property two minutes prior to my appointment. There was a card in my door from the owner, Adam, to prove they came. They were already gone. I ARRIVED EARLY! I called repeatedly to prove I was at the property, and he would not even answer the call. Do not trust this company. When I initially called the owner, he told me owners were their clients - even though the rug had just been cleaned the exact day prior. They don't stand by their work, they only want a paycheck. Apparently, once the owners said they were moving...they barely cleaned the rug. This company is a rip off. Btw... It is now 35 minutes later and still no callback or visit. After reading this post I bet they still won't try to make things right. Save your time and money people. Good thing I was considering laminate flooring anyway.

unknown

unknown

Normally I'm not one to write reviews however in this case I am because of the outstanding level of service provided by this company. They were prompt showing up 15 minutes early and completing the job on-time. They took the extra time to move furniture and other items (which normally is not done). The efforts of the crew was a very clean home (carpets). I will use them again in the future and recommend them to friends and family.

Good small business. Adam cares about his work. He is prompt, friendly, and a hard worker. Will keep going back to him for carpet cleaning.

I was very pleased with everything about them and their services.  I used them twice.  Our carpets were a challenge to get clean and they did a fantastic job!  Prompt and quick.

.

I was happy with the service and my floors looked good when he was done.  The worker was friendly and punctual.

• We have used this provider before.
• Have always been satisfied.
• Highly recommend this company

Great job.  Have used this company before and will again.

Terrible.

Person did not clean carpet effectively and left a big mess of water.

unknown

unknown

unknown

Perfect.  I'm not sure if I've ever been more pleased with a service.  Just outstanding.

unknown

unknown

unknown

Everything was very professional and perfectly done. Scheduling was easy. The work was done efficiently and on time. Price was very, very reasonable.

unknown

He did a great job. Very professional, on time, and services were completed exactly when he estimated. Will use advanced again!

unknown

Very prompt and great work completed. Arrived on time as discussed and worked efficiently to get the job done. Moved what needed to be moved without hesitation.

unknown