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Mitchell Mechanical Heating & Air
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Mitchell Mechanical has been serving the heating and cooling needs of metro Atlanta and North Georgia since 1992. We pride ourselves on our knowledgeable staff and our excellent customer service. Our technicians receive the most up to date training available and we stay on the forefront of home comfort technology. We regularly use NATE certified technicians to ensure the highest level of customer service. We can service any brand of equipment, but we recommend the Lennox and Trane line of products for superior efficiency and reliability.
Business highlights
Emergency services offered
33 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.865 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 65 reviews
Emma A.
Jul 2020
Was actually about an hour earlier than anticipated for my emergency call! Excellent service, great value, very professional and completed all the work quickly. I couldn't be more pleased! Definitely my go-to company for service in the future! Very highly recommended!
Raymond H.
Jul 2020
Mitchell Mechanical has been out to our home to do some work over the last couple of weeks. Each of their mechanics have been exceptional and been very professional. I highly recommend this company. They get the job done and will not stop until they do. You Guys Are They Coolest!!!!
Sandy S.
Sep 2018
We have been with Mitchell Mechanical since we built the house in 1997. We have a maintenance contract with them that we renew every year. We have used them for all of our HVAC needs. I think the fact that we have been with them for so long should tell you the quality of this company and their work.
Bruce B.
Oct 2017
Great service, fair and reasonable prices and professional work.
Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], Thank you for your kind review. It has been our pleasure to serve you and look forward to doing so again soon!"
Elliott S.
Sep 2017
I have had the same company for the thirteen years I have been here, Mitchell Mechanical. They have been excellent. They come here four times a year. I have a contract with them. I called them first when I had a fireplace issue and they came out and told me what was wrong but they weren’t the people that could fix that part and they didn’t charge me for that. They have done a good job so far. I have four systems in my house, it’s a big house, and they have replaced three of them at what I believe were very reasonable prices at the ten and eleven year mark. And upgraded them to the more efficient systems.
Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], It is wonderful to have long term customers like you. It has been our pleasure to service your equipment all these years and we look forward to serving you agian soon! Thank you for your loayalty and your kind review."
John R.
Aug 2017
Completed on time and they cleaned up and hauled everything up
Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], Thank you for your review. We are so glad you are happy with your new HVAC equipment. It has been a pleasure serving you."
Rosalyn P.
Apr 2017
Everything went well .. We've used MM for years ..they are always on time and always share why they are doing what they do when here ....
Response from Mitchell Mechanical Heating & Air
"Ms. [Member Name Removed], Thank you for your review. It has been a pleasure serving you!"
Judy E.
Feb 2017
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Response from Mitchell Mechanical Heating & Air
"Ms. [Member Name Removed], Thank you for your review. We love having your as a customer!"
Judy E.
Feb 2017
I will only use Mitchell. Techs are wonderful. If you have maintenance policy during the year, they come out right away and fix things. They are fair. They charge less if for service call if you have the policy.
Lynn K.
Sep 2016
Everything went great. Added freon and checked everything else out. Signed up for the annual service plan which was basically free because it included 2 pounds of freon and 2 service calls in a year. Needed 2 pounds of freon which was 90$ a pound and service call was $65 for a total 245. The service plan was $150 so service and freon was included with that so ended up saving $95 and they will come back out in a few months and change filter and check everything out, all for free. They came out the same day I contacted them. Have used Mitchell for probably at least 20 years with no problems. All their service people have been friendly and knowledgeable and didn't try to push extra services.
Response from Mitchell Mechanical Heating & Air
"Ms. [Member Name Removed], Thank you for your review! We look forward to serving you again soon."
Matt C.
Aug 2016
Andrew returned my call within five minutes. I explained what was going on and he advised he would be here in 30 minutes (midnight on a Friday night). He arrived at the stated time and replaced my capacitor resolving the issue, replaced the filter and checked the drain pan. I will definitely use this provider again and for the eventual replacement, the unit is 16 years old.
Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], I'm glad Andrew was able to help you out so quickly. We look forward to working with you again!"
Jason B.
Aug 2016
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Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], thank you for the A rating! We appreciate your business."
Jason B.
Aug 2016
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Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], Thank you for your A rating! We appreciate your business and look forward to serving you again."
PETER M.
Apr 2016
Technicians arrived on time to install a new replacement heating and air conditioning system. Equipment installation and test went smoothly. Techs removed and hauled old equipment. Techs were professional. Cost was reasonable. Company registered new equipment for warranty purposes. I have been using Mitchell Mechanical for preventive maintenance for 5 years, and am quite satisfied with the quality of their work, and with their excellent customer service.
Response from Mitchell Mechanical Heating & Air
"Mr. [Member Name Removed], Thank you for your review! We appreciate your business and are hoping you are enjoying your new system."
Michael T.
Feb 2016
Our heat went out and we called Mitchell Mechanical to come out. Since it was warm this past weekend we scheduled for Monday morning. Andrew called to let me know he was on the way and showed up when he stated he would. He replaced the cracked ignitor and mentioned that our inducer casing was cracked and suggested we should replace it. I asked him to go ahead and order the part. About an hour later he called back and stated they had the part in stock and that he a change in his scheduled and could come back and install it. I had him return so I wouldn't have to take a day off from work.
Andrew was very professional and polite. I will definitely use Mitchell Mechanical again.
Response from Mitchell Mechanical Heating & Air
"Thank you for your review and "A" rating! I am so glad Andrew was able to get your system working properly so quickly. We look forward to working with you again!"
Stephen S.
Dec 2015
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Response from Mitchell Mechanical Heating & Air
"Thank you Mr. [Member Name Removed] for a great rating! We appreciate your business and look forward to working with you again!"
Jeanette G.
Sep 2015
unknown
Response from Mitchell Mechanical Heating & Air
"Ms. [Member Name Removed], thank you for rating your service with us! We look forward to working with you again."
Greg S.
Jul 2015
unknown
Response from Mitchell Mechanical Heating & Air
"[member name removed], Thank you for your positive rating. We look forward to serving you again."
Patricia C.
Jun 2015
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Response from Mitchell Mechanical Heating & Air
"[Member Name Removed], Thank you for your "A" rating. We look forward to serving you again!"
Kathy M.
Mar 2015
unknown
Response from Mitchell Mechanical Heating & Air
"Thank you for your excellent review. We look forward to serving you again in the future."
Jeffrey S.
Jan 2015
unknown
Response from Mitchell Mechanical Heating & Air
"[removed member name], Thank you for your review, we look forward to serving you again."
Cody H.
Dec 2014
unknown
Response from Mitchell Mechanical Heating & Air
"[Member Name], Thank you for your review. Andrew is a great tech and asset to our company. We look forward to serving you again."
Michael B.
Nov 2014
Very smoothly. They were able to quickly diagnose the issue. I signed up for their annual maintenance plan for both units. Price covers a lot including any coolant that needs to be added.
Response from Mitchell Mechanical Heating & Air
"[member name removed], I am so glad we were able to get you back up and running. We look forward to providing service for you again in the spring as part of your preventative maintenance. Thank you for your review!"
Homeowner S.
Oct 2014
unknown
Response from Mitchell Mechanical Heating & Air
"Thank you for your "A" overall rating for our company. We look forward to serving you in the future."
Lisa G.
Aug 2014
This had previously (one month ago, literally) been done by another company. In the process of a home inspection, the tubing was requested to be replaced. The technician stated it did not need to be replaced, but blown out. Not sure what he did but one month later it was clogged again, and probably should have been replaced as we requested. Upon calling them to come back they DECLINED.
HOWEVER, we called Mitchell and Ryan came out. He was very helpful, pleasant and knowledgeable. Even gave us some pointers on what we could do ourselves.
We have removed the other company from our "list" and will always call Mitchell in the future. Excellent customer service, very timely, called as they said they would, and DID THE JOB!
HOWEVER, we called Mitchell and Ryan came out. He was very helpful, pleasant and knowledgeable. Even gave us some pointers on what we could do ourselves.
We have removed the other company from our "list" and will always call Mitchell in the future. Excellent customer service, very timely, called as they said they would, and DID THE JOB!
Response from Mitchell Mechanical Heating & Air
"Ms. [member name removed], I am pleased we were able to solve your problem. Ryan is an excellent tech and we look forward to serving you in the future. Thank you for your review."
Licensing
State Contractor License Requirements
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FAQ
Mitchell Mechanical Heating & Air is currently rated 4.8 overall out of 5.
Mitchell Mechanical Heating & Air accepts the following forms of payment: CreditCard
Yes, Mitchell Mechanical Heating & Air offers free project estimates.
No, Mitchell Mechanical Heating & Air does not offer eco-friendly accreditations.
No, Mitchell Mechanical Heating & Air does not offer a senior discount.
Yes, Mitchell Mechanical Heating & Air offers emergency services.
No, Mitchell Mechanical Heating & Air does not offer warranties.