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Accurate Restorations

Founded 1996 • With Angi since January 2012

4.3

(4) Verified Reviews

Business Details

Phone Number

Address

PO Box 7

Auburn, GA 30011

Description

We are an IICRC-certified 24/7 emergency water removal and flood damage / Flooring company. We are experts at dealing with the insurance claim process to make the process easier and less stressful for our clients. We also specialize in the restoration and or repair process with licensed plumbers. As part of the rebuild process we also have an in-house flooring company to accommodate all of your flooring needs. We specialize in carpet, hardwood refinishing, tile, shower installs and repairs along with pre-finished hardwood, laminate floors and lvt or luxury vinyl tile floors....

Verified Reviews

A few reviews for this pro...
5.0

10/20/2016


Katherine E.

Excellent. They did a great job and the floors were perfect. They completed the job on schedule with no problems.

Description of Work
I had termite damage resulting in the installation of new hardwood floors. This company refinished my hardwood floors in my kitchen and family room.

Category hardwood floor

5.0

08/22/2014


carla S.

Tim and his crew dried our first floor out, removed the hardwood, dealt with our insurance company, and listened with a patient ear as I freaked out about all of it. He was professional, reassuring, and prepared. I was calmed by his confidence that all would be made well. Floor installers finished us up on the 27th. They moved the last bit of furniture back in for us - even my vertical grand piano!

Description of Work
I'd just got back in to town from a weeklong conference. My dog was not not allowing me to sleep late that morning, which is out of character for her chocolate lab self. I couldn't cajole her into letting me lie there. She Lassie-d me to the top of the stairs where I began to hear what sounded like a waterfall. This was not good. I'm not SUPPOSED to have a fountain coming from the water supply line that goes to the downstairs toilet... No telling how long it had been spouting, but I had about an inch of water downstairs. Turns out hardwood floors + 1 inch of standing water + 3-ish hours = a tearful chat with Tim Townsend. (Also turns out Spongebob Squarepants has nothin' on kitchen cabinets for sponge-like efficiency.) Bless Tim's heart. He dropped everything and ran over with his water-sopping tools, stopped the leak, quickly removed trim and the bottom bits of cabinetry, removed all the furniture, and left little red robot-like creatures blowing their hot breath in my torn-to-pieces kitchen to dry out the tile. He saved our kitchen floor, and he remediated all the damage that was done very quickly and very professionally.

Category flooring contractor, water damage restoration

5.0

05/26/2014


Hsiang-Jer T.

I had some water damages from a burst pipe that goes to the second floor bathroom, which lead to damages in the first floor wooden floor. In order to access the burst pipe, the plumber had to make several holes in the dry wall as well as breaking the tile wall in the second floor bathroom. Tim was recommended by the plumber to restore the damages. He was very patient throughout the whole process. He came to my house several times to show me the tile samples and wooden floor samples. I am very impressed with his efforts! At the end, I was able to find the styles of wooden floor and bathroom tiles that I liked. He finished the job within the estimated time frame. Whenever there is minor issues that I noticed, he corrected it right away. He is very responsive to my request! He did an outstanding job replacing my entire first floor wooden floor, repair and painting the drywall, and installing new tiles in the bathroom (I wish I can post the pictures here, the end result looks amazing). The whole process went very well and I was extremely happy with the job he did and was glad I chose him to repair the water damages.

Description of Work
Replace the bathroom tiles, repair dry walls, and replace wood floor.

Category ceramic tile, drywall, flooring contractor, hardwood floor, plumbing, water damage restoration, interior painters

2.0

05/09/2013


Jeff H.

Gave.

Description of Work
My plumber called him when he discovered a leak from bathroom to dining room. We did not know him, the owner. Tim. He put a drying device in our home that basically pumped air into ceiling that a fan could have done. We had never had a leak like this before so we trusted his diagnosis and treatment. He encouraged us to file a house insurance claim and tried to convince the inspector and us that it was over 30K worth of damage and that we needed to retile. (Later realized it was a simple caulking issue but he wanted the business). He was encouraging us to tear up our entire expensive bathroom at a huge inconvenience and cost to us. When insurance only gave us 2K, he took almost all of it stating that he had come out several times to check the "fan" drying out our ceiling. He was very aggressive in many ways. As we were waiting to hear from insurance, he rudely sent us a note saying that he would send us to collections, with no bill, no warning and not even 30 days past due! He then insulted my wife as I felt she did not need to deal with him anymore when he became hostile, blaming the difficulty on collections on her.

Category water damage restoration

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    24/7 Emergency Water Removal, Water damage restoration. Also specialized in all flooring for over 20 years, including, carpet, tile & stone, showers,baths and kitchen floors. Flooring - hardwood floor refinishing, prefinished hardwood floors, laminate flooring and lvt or luxury vinyl tile. Mold removal, lead paint removal - asbestos removal - drywall, painting, trim, granite countertops, cabinets.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Accurate Restorations

    How is Accurate Restorations overall rated?

    Accurate Restorations is currently rated 4.3 overall out of 5.

    What days are Accurate Restorations open?

    Accurate Restorations is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Accurate Restorations provide

    Accurate Restorations accepts the following forms of payment: Check, Visa, MasterCard, American Express

    Does Accurate Restorations offer free estimates?

    Yes, Accurate Restorations offers free project estimates.

    Does Accurate Restorations offer eco-friendly accreditations?

    No, Accurate Restorations does not offer eco-friendly accreditations.

    Does Accurate Restorations offer a senior discount?

    No, Accurate Restorations does not offer a senior discount.

    Does Accurate Restorations offer emergency services?

    Yes, Accurate Restorations offers emergency services.

    Are warranties offered by Accurate Restorations?

    Yes, Accurate Restorations offers warranties.

    What services does Accurate Restorations offer?

    Accurate Restorations offers the following services: 24/7 Emergency Water Removal, Water damage restoration. Also specialized in all flooring for over 20 years, including, carpet, tile & stone, showers,baths and kitchen floors. Flooring - hardwood floor refinishing, prefinished hardwood floors, laminate flooring and lvt or luxury vinyl tile. Mold removal, lead paint removal - asbestos removal - drywall, painting, trim, granite countertops, cabinets.