VIA MAID SERVICE

"Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. We did make several attempts to contact you prior to our arrival, but unfortunately, we did not receive a response until three hours later, when you kindly returned our call and explained the delay. We fully understand that schedules can sometimes change unexpectedly. Regarding the cleaning service, we did inform you beforehand that for the best results, the house needed to be organized. While we recognize the importance of getting the space ready for your guests, we also advised that working in a cluttered environment would limit the quality of the cleaning we could provide. Despite this, you chose to proceed with the cleaning as is, and we did our best to improve the space as much as possible under the circumstances. We appreciate your understanding and hope to have the opportunity to serve you again in a better-prepared environment. If there's anything more we can do to assist you in the future, please don't hesitate to reach out. As a gesture of goodwill and to show our commitment to customer satisfaction, we would like to offer you a free cleaning to ensure that you experience the level of service we strive to deliver. We guarantee our cleaning 100%, and we'd love the opportunity to demonstrate that with a more organized environment, we can provide a better and more thorough cleaning. Please feel free to contact us at your convenience to schedule a time that works for you. We value your business and would appreciate the chance to make things right. Thank you again for your understanding, and we look forward to hearing from you soon."

"Thank you so much for your kind feedback! We're thrilled to hear that you were happy with the cleaning and that everything sparkled to your satisfaction. It was a pleasure to serve you, and we're grateful for the opportunity to continue working with you on a bi-weekly basis. We look forward to keeping your home clean and fresh, and we’re always here to ensure you receive the best service possible. Thank you again for choosing us!"

"Thank you, [Member Name Removed] for your wonderful review! We truly appreciate you taking the time to share your experience. We're so glad to hear that you were pleased with the cleaning and that everything sparkled to your satisfaction. As we always do after every cleaning, please don’t hesitate to let us know if there's anything else we can do to make your experience even better. Our goal is to provide a personalized cleaning service that fits your unique needs, and your feedback helps us ensure we’re meeting your expectations every time. Thanks again for choosing us, and we look forward to continuing to serve you!"