The Level Craftsman

This was an incredibly terrible experience which still nauseates me after 6 months. Please see the write up under his other alias "Level Craftsman" or Matt Horton. Six months later, it still makes me angry how he treated me. I had to hire someone to come and finish the work he did.

Matt Horton at the Level Craftsman was referred to me by a neighbor that had used him. I should have been suspicious when I told him that his price was high and that my neighbor hadn't told me that. He responded with "well, that is because his insurance paid for it." I was in a bind, I needed the work done and he was highly recommended by my neighbor at the time. He did a fair job on the work that he completed but left work undone. The worst part was when I was writing him out a check, he went off on me with issues that had obviously been building up in his mind. He started yelling that I "had been wining about the price" since the beginning. That I "hadn't taken the carpet off the original steps" (he told me not to take them off till the work was started as I assumed for safety reasons. His voice raised and he became quite scary and as a single woman alone, I just wanted him out of my house at that point. There are more details but to make a long story short, he was way overpriced, did the bait and switch when he gave me the estimate, didn't finish the work correctly, started raising his voice and accusing me of wining about the price, not to mention that he made addition errors on the bill. He did call me back later to say he would come and finish the work he didn't do, but at that point, he was too scary and I just didn't want him in my house.