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Seagraves Plumbing Septic and Sewer
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,
About us
Family Owned & Operated for over 75 years. SEAGRAVES PLUMBING is an old Atlanta plumbing company that has been serving Atlanta and surrounding areas for MORE THAN 74 years. The grandfather of Chuck and Michael Seagraves, who presently own and operate Seagraves Plumbing, began the company in March of 1940. DBA's - Seagraves Plumbing, Seagraves Enterprises Inc. Additional Address - 4980 Plant Atkinson Rd, Smyrna, GA 30339. Additional phone - (404) 257-1242. Additional contact names - Michael Seagraves, Charles Seagraves IV.
Business highlights
85 years of experience
Services we offer
We are a full line plumbing service company specializing in the installation of septic drainfields, disposals, faucets, filters or trouble shoot any leaks. We also use our high pressure water jet and camera to locate and unstop any blockages. Septic tank pumping and evaluations can usually be scheduled within 24 hrs., sewage pumps, sewer lines, sump pumps, water lines and water heaters both RESIDENTIAL AND COMMERCIAL. We have master plumbers on staff ready to repair or install new toilets
Accepted Payment Methods
- CreditCard
Reviews
4.6103 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 3% | ||
| 2% | ||
| 5% |
Showing 1-25 of 103 reviews
Tom B.
Oct 2022
Arrived. Couldn't get the set screw out. Said they would have to come back and replace the valve from the back wall, $1200. Then hands me a bill for $125...for doing NOTHING. This used to be a great company. So sad.
M M.
May 2018
Mr. Seagraves responded immediately and diagnosed my problem quickly. He gave me an option which was affordable to me and the work was scheduled promptly. Part of my sewer line was replaced by three very nice gentleman who took great pains to not destroy my yard which was very appreciated. I would highly recommend Seagraves.
Mary J.
Mar 2018
Great! Fast. I was so pleased with entire experience.
Paul W.
Jul 2017
No surprises, work was scheduled and completed quickly and without issue.
Julie J.
Jul 2017
Our experience was exceptional. We use in any future projects.
Jimmy J.
Jun 2017
They did a good job.
Tynke T.
Apr 2017
They diagnosed the problem immediately and were able to fix it right away. They were professional and friendly.
Mike D.
Apr 2017
Very happy with results.
Lori Z.
Mar 2017
The Seagraves team did a terrific job, showing up exactly when scheduled and completed the job within a day even after encountering some unanticipated issues.
Cheri F.
Jan 2017
I have good success with plumbers and it usually Seagraves that I use.
Valerie L.
Dec 2016
After a less than satisfactory eexperience with another plumbing provider, I received a recommendation for Seagraves. I called and was able to secure an appointment in an extremely reasonable time frame. Also unlike other firms, they don't expect you to be available across a lengthy window of time during which they may arrive. The plumbers arrived promptly, were very knowledgeable and professional, and got everything taken care of. Would definitely recommend.
Edmund A.
Oct 2016
Always very pleased with their work and pricing.
GPS C.
Jul 2016
They were very thorough and very prompt. They told me everything they were going to do and explained what was going on my septic tank. They were very professional and reliable. and they would even call me en route and let me know how far away they were from my home.
JUDY G.
Apr 2016
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Response from Seagraves Plumbing Septic and Sewer
"Thank you so much for your positive feedback regarding SEAGRAVES PLUMBING. I am pleased that you will call us again and refer us in the future and we will always strive to give you the best service possible. Even though you felt our prices deserved a "B", we do continuously strive to be competitive with our prices. In the future, please feel free to discuss your concern with our technician and I feel sure he will discuss the reason for the cost he quotes and if possible reduce it if at all possible. Thanks again for allowing us to serve your plumbing needs and we look forward to serving you in the future."
Ernest D.
Mar 2016
They showed up on time and pumped the tank. No problems with the crew. My issue is price. I decided to go with Seagraves this time just because they put in my septic field in 1997 and I thought they would be interested in giving me a good report card look at system. I had to ask crew to give me a qualitative judgement on system and comments they put on my receipt were very minimal--"tank holding normal water levels with minimal solids". Since Seagraves is the high priced provider I was expecting more expertise, more discussion and details regarding my system. I will go with $300 vendor next time. Also I used their website to schedule a pump several weeks before but did not get a callback or email. Based on lack of confirmation, I made a phone call and scheduled the work on telephone. Conclusion: with these kinds of services always use the telephone and talk to human.
Response from Seagraves Plumbing Septic and Sewer
"So sorry that you were unhappy with our price and quality of work. We have been in business 76 years and two of the crew members that were at your house have been with us more than 25 years each. I have never had a complaint regarding their expertise or discussion of the system. Usually they are anxious to set the homeowner's mind at ease. As far as our prices go, we have no hidden costs and we have not increased our pump charges in about 5 yrs. I have been told that some other companies (not all) often quote a lesser charge on the phone but begin adding $$$$ on the job site. Again, I am so sorry that we disappointed you but will keep your comments in mind and continue to strive to give the very best possible service. Your business is greatly appreciated."
John A.
Mar 2016
Very responsive given the circumstances of a nonstandard job. Got everything taken care of in a reasonable timeframe and we haven't experienced any issues after the work was completed.
Response from Seagraves Plumbing Septic and Sewer
"Thank you for your kind remarks and we do strive daily to take care of our customers and treat them the way we would want to be treated. Please feel free to call us for any plumbing needs, inside or outside."
Karen B.
Mar 2016
unknown
Response from Seagraves Plumbing Septic and Sewer
"Thank you for your kind words about SEAGRAVES PLUMBING. We do try hard to give prompt and professional service. We do look forward to serving you in the future and thank you so very much for allowing us to serve your plumbing needs."
Mary R.
Mar 2016
unknown
Response from Seagraves Plumbing Septic and Sewer
"Thank you for allowing SEAGRAVES PLUMBING to serve your plumbing needs and thank you so very much for your "A" review. We do strive to keep our prices better than just competitive and also try to make sure the customer is happy with the results. Please feel free to call our office in the future at (404)792-2221 and we will do our best to give you the best prices and service possible. Thank you."
Bonnie M.
Nov 2015
It went perfect. I will definitely use Seagraves in the future at the need comes up.
Christine Q.
Sep 2015
Water heater for garage apartment was leaking badly. Quickly asked trusted work colleagues for a trusted and recommended plumber. "Call Seagraves." Communicating with the office, scheduling the appointment, etc. all went fine. Two guys came, replaced my 12yr old unit with a new equivalent. At which point I realized I had neglected to ask up front how much this was going to cost. I take responsibility for that mistake. From cursory research I believed a new unit would be a few hundred dollars at HD/LOW retail. Seagraves said, "That'll be $1,100." "Really?" Yes; that was their flat fee for water heater replacement.
I certainly am not well versed in plumbing materials and labor costs, so my judge of value may not be reasonable. They did remove the old unit, and that is certainly necessary. But $1,100 seemed steep for the unit + 45-60 minutes worth of work. Based on my one experience, Seagraves struck me as great for the "just get it done" job - I don't want to have to think or worry about quality or professionalism...just get it done...and I'm willing to pay some premium for that assurance.
I certainly am not well versed in plumbing materials and labor costs, so my judge of value may not be reasonable. They did remove the old unit, and that is certainly necessary. But $1,100 seemed steep for the unit + 45-60 minutes worth of work. Based on my one experience, Seagraves struck me as great for the "just get it done" job - I don't want to have to think or worry about quality or professionalism...just get it done...and I'm willing to pay some premium for that assurance.
Natalia O.
Aug 2015
I called them because I needed services on the dishwasher. He couldn't fix it.
Also I asked him to look at the stove because one of the igniters was not working. When the ried to turn the igniter on, it immediately worked. So there was no need to fix it and I was still charged $35 for diagnostic!!
His visit was a total of $75 for NOT fixing the dishwasher and diagnostic of the igniter that was NOT broken,
Not happy with their service at all!!
Response from Seagraves Plumbing Septic and Sewer
"Sorry that we disappointed your expectations. We do strive to please every customer but sometimes we fail. I do hope you will give us another chance to please you. Thank you."
Theresa A.
Aug 2015
We had a broken valve in our irrigation system, and when we turned off what we thought was the irrigation line, we ended up cutting water to the whole house. When we tried to turn it back on, the knob broke. I left a message with Seagraves around 10 PM, and by noon the next day, they had replaced the valve (with a much more durable valve). Highly recommend them.
Leigh G.
Jul 2015
unknown
Nikhil P.
Jul 2015
unknown
Response from Seagraves Plumbing Septic and Sewer
"Thank you for your kind words. As you may know we are a 75 year old family owned and operated company. We strive to please and take care of our customer. Thank you for allowing us to serve you and we look forward to assisting you with any plumbing needs you may have. Please feel free to call and ask for myself if you have any questions. Thanks again, Kay Carter, Office Manager, 404-792-2221"
Lynn B.
Jun 2015
Everything went fine. They dig out the septic tank the old fashioned way, with shovels. No one tries to up-sell me. I use Seagraves every 5 years even if there are no apparent problems, and this schedule has worked wonders. No problems, ever in 20+ years. They are punctual and well informed. TIPS: Tell them when your driveway is on an incline. Tell them how far the septic tank is from the driveway. Mine is pretty far away but it was no problem for them. But, they DO need to know how far away it is so they can bring extra hoses if needed. TIP They will need a garden hose to be brought to the rear of the truck in case of any leakage - to keep down the odor.
Response from Seagraves Plumbing Septic and Sewer
"Thank you so much for allowing us to send our septic crew to your home. We try to treat our customers as we would like to be treated and it is wonderful when customers like yourself notice. Thank you for allowing us to serve you and will look forward to serving you in the future. Your "tips" were greatly appreciated and will be passed on to our crew. Thanks again and keep in mind that we do have full line plumbing with master plumbers on staff to serve you."
Licensing
State Contractor License Requirements
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FAQ
Seagraves Plumbing Septic and Sewer is currently rated 4.6 overall out of 5.
Seagraves Plumbing Septic and Sewer accepts the following forms of payment: CreditCard
No, Seagraves Plumbing Septic and Sewer does not offer free project estimates.
No, Seagraves Plumbing Septic and Sewer does not offer eco-friendly accreditations.
No, Seagraves Plumbing Septic and Sewer does not offer a senior discount.
No, Seagraves Plumbing Septic and Sewer does not offer emergency services.
No, Seagraves Plumbing Septic and Sewer does not offer warranties.