Founded 1965 • With Angi since October 2005
Our Locksmith Services are always available 24 hours a day, 365 days a year. However; our business store location is open Monday - Friday 8:30 am - 6:00 pm; Saturday 9:00 am - 5:00 pm. You can trust us because you can find us - We are the only Locksmith Shop in Atlanta and the only Sandy Springs Locksmith® registered by the State of Georgia. Avoid Bait and Switch scammers! We are a genuine Local family owned Atlanta business since 1965. Sandy Springs Locksmiths® is a local full service professional locksmith company with trained technicians who are employees of long standing, and with a small fleet of our own vans. Unlike most locksmiths in Atlanta, you may find in the Yellow Pages or online, we are not a mere phone number without a real listed address. We offer a truly one-stop shop for all home, business and automotive security needs for a locksmith in Atlanta. This includes electronic systems, window security film & security screens, panic & ballistic rooms, auto chip key & remotes, access control, in addition to keys, locks, re-key services, a complete line of safes and emergency lockout services. And we offer them 24/7. At Sandy Springs Locksmith® in Atlanta, under most conditions, our plan is to have one of our techs answer the phone. So if you get locked out late at night or on a dark road, or need our other security services, you don't need to add the challenges of an operator or voice menu to add to your anxiety. Our showroom is near the corner of Roswell Road on Hammond Drive, in front of Whole Foods. It's not big and fancy but it is pleasant. Additional e-mail - alarmit@bellsouth.net.
Awards and Badges
Angi Certified
Business Highlights
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
24/7 Service Offered
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Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
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Read reviews by category
locksmith (102)door installation (13)
Showing 1-25 of 105 reviews
Janice J.
02/15/2021
Lani T.
04/06/2020
June H.
01/07/2019
Kirk, the technician, was punctual, pleasant and worked efficiently! He gave me his honest opinion and provided options to the work I requested. Price very fair too. This was my first experience with Sandy Springs Locksmiths...will definitely use again!
Description of Work
Reinforce existing locks
Category
doors
Cost
$135
Hire Again?
Yes
Laura G.
09/14/2018
This was a great experience. I scheduled on the phone and they worked with me to find a time (my schedule can be difficult). Kirk (Viator) called me at the beginning of the work window to let me know he was on the way and his exact ETA. He showed up when he said he would, did the work quickly, was very professional and I'm pleased with the final result.
Description of Work
Replacing lock and deadbolt on 2 doors
Category
locksmith
Cost
$200
Hire Again?
Yes
Service Provider Response
Thank you for your initial call, your business and your glowing review. Susan and Burt Kolker owners,K D.
08/18/2018
Our front door Baldwin lock set had its bolt stuck in locked position, thus not allowing us to open it. Thankfully we have a back door so we weren't stuck! Called early on a Saturday and technician was here within two hours (I had told him it wasn't an emergency.) He arrived, got straight to work, keyed our new Baldwin lock set, removed the old one, installed the new one and handed us four (4) new keys (as requested) at completion. He cleaned up the area and we paid via credit card. He was professional and very quick to repair and the new hardware looks and functions great. He did accidentally leave with our original key, but promises to return it this week. Thanks for helping us get out of our own house :-)
Description of Work
Lockset Replaced on exterior door
Category
locksmith
Cost
$215
Hire Again?
Yes
Service Provider Response
Thank you for choosing The Real Sandy Springs Locksmith. Clients never have to worry about the security of their keys as all our te hnicians or bonded employees of our firm as we do not utilize subcontractors as most of the bait and switch scammers listed in other online directories.Frances H.
02/17/2018
Michael Bryant showed up and while I was chatting with him he had the lockes off, went to his truck for a few minutes and came back with new keys and locks that work perfectly.
Description of Work
Fron door lock re-keyed.
Category
locksmith
Cost
$150
Hire Again?
Yes
Service Provider Response
Ms. [Member Name Removed],thank you for your business and for your very nice review and conpliment of Michael. He is always right on the spot.If you are down to your last key please note we provide auto keys faster and at a lower cost than the dealersJun Y.
01/01/2018
It went very well. Meet my expectation.
Description of Work
Provide keys for a closet door.
Category
locksmith
Cost
$100
Hire Again?
Yes
Service Provider Response
[Member Name Removed] Jin, thank you for your business. Please call me personally if you would like a no obligation security assessment of your bome or business.Burt kolker,OwnerTom L.
12/03/2017
Daniel was there took me right away, went to car, created rather new keys they work perfectly along with fobs. He was friendly, polite and very professional. Great experience
Description of Work
I went to 2 locksmiths to get keys for older MDX, went to Sandy Springs locksmith. They could not program the keys.
Category
locksmith
Hire Again?
Yes
Service Provider Response
We appreciate your auto key business. Usually we can provide most domestic, Japanese and some German car keys and fobs quicker and at a lower cost than dealers. I believe you meant that the other locksmiths couldn't do what we did. Daniel is a true locksmith and one of his specialties is car keys and fobs.Susan E.
11/30/2017
Lady on the phone was polite and helpful. Did not have to wait long for appointment. Technician was pleasant and professional, work was completed in reasonable time. Very pleased.
Description of Work
Had four exterior doors with inoperable or recalcitrant locks (both in-knob and deadbolt). Now they are all operating smoothly and all keyed the same!
Category
locksmith
Cost
$225
Hire Again?
Yes
Service Provider Response
Thank you for your business and glowing review. [Member Name Removed] ( my wife of 53 years )and I appreciate the attitude of our "work family". Sheila,the woman you spoke to is a vital part of our organization.We are grateful for her devotion to our customers and staff.Catherine L.
11/27/2017
Jean Y.
11/14/2017
Tian S.
10/20/2017
Got phone call back once right after submitted the order for the coupon. Very professional. Thanks.
Description of Work
Rekeying of a house just bought.
Category
locksmith
Hire Again?
Yes
Service Provider Response
Thank you for calling the REAL Sandy Springs Locksmith. We appreciate your business and your reviewabdol Z.
10/19/2017
I was very impressed with knowledge and professionalism and friendliness . There were some Keys I wanted them to make and Daniel was able to create couple of them for me in no time. I was impressed with the people and they definitely got me as customer for life.
Description of Work
Keys being made
Category
locksmith, doors
Hire Again?
Yes
Service Provider Response
Thank you very much for your business and review. As you may know not only are we one of approximately 18 brick and mortar shops serving metro Atlanta s 6.6 million people we are The Real Sandy Springs Locksmith and confirmed by the United States Patent and Trademark Office. With our small fleet of mobile shops (trucks) we are one of Atlanta s 45 legitimate full service locksmiths among 1000 questionable listings. Good thing you found us on Angies List!Jerald M.
08/12/2017
I was searching for a reputable locksmith in marietta, and I noticed there were a lot of ads for entities billing themselves as mobile locksmith's that either didn't have a business address, or if an address was listed it would be to an unrelated business such as a drug store or gas station. I ended up driving from Marietta to Sandy Springs to get additional keys made. Sandy Springs locksmith was able to cut mailbox keys that actually work, unlike two major hardware /home improvement stores that produced keysets that didn't work at all. I understand that there is another unaffiliated entity also using the name Sandy Springs Locksmith or something to that effect. Make sure to go to the guys off of Hammond road. My experince with Allen and Daniel was great. They were able to match a blank to what I was told was a propriety key blank by my mailbox manufacturer.
Description of Work
I needed additional mailbox keys that the big-box hardware stores couldn't manage to cut right.
Category
locksmith
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to drive to our location. Remember that we can drive to you for for services that can't be brought to us. We appreciate your glowing review and it pretty well spells it all out. It is a shame that there are many listings that have no basis and are in fact according to the Georgia fair business practice laws it is one thing to claim that you're a mobile service only but far worse to list and address that isn't there just to beat the search engine practices of finding a location near you. You can usually trust the company that has a location that you can find as well. We are able to perform because of the excellent team that we have. Please be sure to consider us for any future locksmith safe or security needs. If unsure of your home security levels of protection I will personally come to you and perform a free assessment. Burt kolker owner.Dorene M.
07/12/2017
At first there was a miscommunication from dispatch to the actual installer not getting my appointment as agreed and then my entire order correct (a replacement not a repair) So he had to come out again and I ended up spending more than I should have but it is not his fault. Be sure to make dispatch repeat your request a few times to make sure she understands your needs! I paid a total of $480.00 for one deadbolt lock since I had to pay for two outings and a lock repair that I did not request in the first place.
Description of Work
New front deadbolt lock.
Category
locksmith, doors
Cost
$480
Hire Again?
Yes
Service Provider Response
We are sorry for the misunderstanding. I have personally reviewed your file a found that you were only charged for one service call although we made several trips to your home. When you still felt someone was accessing your home after we rekeyed your existing lock it was mutually agreed to replaced your lock with a high security one (meeting UL 437 standards) This lock provides the highest degree of resistance to blunt force attack, picking & bumping.In addition keys can only be obtained by you from us with proper id. They would not even be available from another authorized Locksmith dealer! Fortunately we did have to provide this security on many door in your situation as this lock costs 4 to 6 times the locks available at any hardware store. Rest assured you are well protected.Amanda C.
07/12/2017
They had excellent communication and let me know when they were going to be at my house. The gentleman was very nice and did excellent work.
Description of Work
4 doors needed to be rekeyed
Category
locksmith
Hire Again?
Yes
Service Provider Response
Thank you for your business and your glowing review. Our bonded employees are professionals and take pride in their work. Thanks to my manager Matt, Sheila Randall our high security and safe specialist who does too may things to mentio including scheduling and our team of skilled locksmiths we are able help Metro Atlanta with a very broad range of services from the rekeying you requested to safe and panic rooms requested by others. Burt Kolker, OwnerRobert W.
06/15/2017
Perfectly. Folks, there are locksmiths that you find by calling an 800 number and getting whichever "locksmith" is trolling your neighborhood at the time - AND THEN THERE ARE REAL LOCKSMITHS, LIKE JOE GRIMES AT SANDY SPRINGS LOCKSMITH. The first kind do the simple stuff, if they can. Often they can't and yet they still try to scam you for a $20 service call fee. Really? These folks are NOT locksmiths. I know, I wasted an afternoon with two of them and got nothing. Nada. Joe, on the other hand, IS a real locksmith. By using a hand crafted tool from his shop he was able to cleanly open the broken lock on my console after about 10 minutes. He charged me $15. He's a professional. A craftsman. A locksmith. If I ever need a locksmith again Joe's my man. Forget about the trolls that you get on the 800 numbers. They're a waste of time. RJW JUNE 2017
Description of Work
Broken lock on the console (storage box) in my Jeep was broken and I couldn't open the console. I needed someone who could open the broken lock and open the console.
Category
locksmith
Cost
$15
Hire Again?
Yes
Service Provider Response
Thank you for stopping by our shop.As you are aware there are many Services we can provide effectively and inexpensively when a locksmith has a shop like ours. Even those clients who ultimately made need a service call feel they can trust us because they can find us and talk face to face to discuss their needs. Joe is a true experienced professional. Burt Kolker, OwnerWillie E.
06/14/2017
Very well. The job was completed in a timely manner and the quality was excellent.
Description of Work
ReKey 4 locks and made new keys.
Category
locksmith
Hire Again?
Yes
Service Provider Response
We appreciate Your review "report card" and are grateful for almost perfect A's. We do provide very professional services at fair industry prices. I personally check these prices verses our costs and our industry published standards. If you ever have any questions please feel free to call me at 404 252 7648. Burt Kolker, owner.Judith L.
06/06/2017
I received prompt, friendly, knowledgeable help. My dilemma was solved. I have used this company before, and will again.
Description of Work
I needed help with a door lock and key.
Category
locksmith, doors
Hire Again?
Yes
Service Provider Response
Thank you for your business. Hope you dont need our services too often.Burt Kolker, OwnerSteve R.
05/19/2017
My initial experience was good. The owner came to my house and made recommendations. His crew came out very soon after and knocked out the job. The team was very knowledgeable and did good work. One of my anti-burglar window screens was mismeasured incorrectly or manufactured to the wrong size. Regardless, I was told a new one would be ordered and they'd come out and install it. A month went by... then two... then three. I repeatedly called and left messages, but my calls were not returned. I finally reached a manager-type due to my repeated calling. He apologized and said they were having issues with the vendor. He promised to get the order right, and call me back as soon as he knew when installation would happen. Another month went by... then two... repeated calls and messages were not returned. I finally spoke to the owner. He apologized and said he understood why I was frustrated. He, too, promised to straighten things out and call me back. I still have not heard back. Bottom line: I really wanted to like this company because I think they do good work. But I am frankly shocked by the lack of professionalism and basic decency they displayed, not even returning my calls to let me know what was going on (whether good or bad). I don't think that's too much to ask for. It has now been almost a YEAR AND A HALF since I originally contracted the Real Sandy Springs Locksmith, and the project is still not finished.
Description of Work
Strikemasters added to several doors. Installation of burglar-proof window screens and window film
Category
locksmith
Cost
$1,250
Tonna W.
04/14/2017
I gave Kirk Viator (#1 key man in my book & bonded Locksmith) a big stack of keys and he methodically looked at every key and tried many on all 6 locks. He found and MADE WORK a copy deadbolt key, which amazed me. My husband, our teens and I had tried all keys even using special lock spray, etc and could not get any to work. We are so pleased with Kirk's work ethic and diligence. He was much faster than I am in writing this review, I apologize for my delay.
Description of Work
We thought we needed 2 deadbolt locks because they were frozen and too old and 4 locks rekeyed for our 6 home locks. We had originally 3 deadbolts with 2 different keys and a different key for the lower locks...a mess. And waiting for the big $$$. We had used our garage door openers for our door keys.
Category
locksmith, doors
Cost
$204
Hire Again?
Yes
Service Provider Response
Thank you for your glowing review. Kirk works very hard to satisfy our clients. As you stated it takes a very caring person with excellent technical ability to accomplish this everytime.qEllen D.
04/12/2017
daniel D.
03/07/2017
They make what you think to be impossible, possible. I accidentally left the keys inside my safe, and the electronically pad, ironically, stopped functioning. I tried everything youtube and google has to offer in order to open it. To my frustration, nothing worked. I called the manufacturer's customer service and they said it was an old model and they don't even make keys for that type of safe anymore. A good friend of mine referred me to The Real Sandy Springs Locksmiths and said that they are the real professionals that could help me. I took my safe there, met the kind staff, explained the problem and like magic they opened it. I highly recommend them and I would drive 100 miles to have their service. Thank you !!!
Description of Work
Unlock a safe
Category
locksmith
Hire Again?
Yes
Service Provider Response
Your review is very much appreciated and pretty much says it all. Fortunately between your friend's review and Angie's list you were able to find us (one of the 5% real locksmiths listed according to ALOA). Thank you again for you business and a big thank you to our staff of professional bonded locksmiths. Burt and Susan KolkerTian S.
01/30/2017
A short while after I purchased the Angie's List voucher, I got a phone call from Burt. I told him it was not a rush for me as I did have a current key. Days later Burt called me again and scheduled an appointment at the house. Burt appeared at the house and inspected all the locks we need to rekey. He was a nice guy and it was pleasant talking to Burt, who was very patient. After about another week, the locksmith came to the house and got the re-key done.
Description of Work
I purchased a house and would like to re-key all my locks accessing the building.
Category
locksmith
Cost
$159
Hire Again?
Yes
Service Provider Response
[Member Name Removed] Each of our clients are important to us whether the job is large or small. If we or the client feels the uncertain about what is needed I am happy to stop by in person to help. In any case we provide accurate pricing in writing as necessary to avoid any misunderstanding. No bait and switch scammers here!Manish S.
01/05/2017
They squeezed us in on a Friday night. Kirk was punctual and professional. He fixed the lock, checked a few other items and provided some suggestions / advice. I have used other locksmith's and was ripped off.... not in this case!
Description of Work
Had a broken lock and couldn't open the door.
Category
locksmith
Hire Again?
Yes
Phone
Address
155 Hammond Dr NE Ste A
Atlanta, GA 30328
Website
http://www.therealsandyspringslocksmith.comOther Information
Services Offered
Services Not Offered
Auto Battery Delivery.
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.