Credo Mobile

I like very much. They gave us a great deal that included free iPhones with a 2 year plan and they've give us a 100 for each referral.

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I have never had a problem. I have never had to call their Customer Service. I'm very satisfied. I chose them because it's a more progressive telephone company. It gives a percentage of what I pay them to progressive causes that I believe in such as nature conservancies. Every year, you're given ballots to select where your money will go. You can choose one or all. The money is portioned out to those select companies.

The only reason I switched to Credo Mobile was political reasons; they don't support the Republicans. They are adequate and their phone selections aren't that great, it was on principal thing that I went with them rather than anything else. I would say that if you don't want to directly or indirectly support the Republican party or their causes, then Credo is the best option. Credo Mobile is not the best phone service in the world, but they support the causes that I believe in.

Their service is very good and they are socially conscious and active organization.

I chose them because they are environmentally conscious. Part of your bill goes to environmental organizations, and they gave me a great discount on my first year of service. I am pretty happy with them.

I've been using their services for two years and so far I never had any problem with them. They were very organized with their billing and it is easy to deal with them whether on the phone or online. The amazing thing about them is, they give donations to certain progressive organizations that handle people who are in need. And I am happy to know that part of my billing with them goes to those organizations. Somehow I felt that part of me was able to reach out to the needy.

My bill has ben consistently $125 per month for two cell phones. They are a non-profit company that donates their money to saving whales, environmental causes, and political parties. They use sprint lines. Everything you need to do is either through the phone or website. They do have contracts, the only thing extra I have to pay for is the internet. You can see all their causes online. They are very friendly and know what they are doing.

Coverage is good for her locally. She doesn't travel for business but has no problems getting to a live person quickly.

They are a big outfit. They are good. I would recommend them to others. It's a progressive company that provides a bunch of financing for some worthwhile causes under different charities.

They invest their process in socially responsible investments. I have 3 users, as well as the text packages. They are competitive with other large companies, in the phones that they offer. We switched to them, based on their practices. There was one feature that my wife and I did not know how to use a feature. They were very responsive with that issue.

I don't like that they do not have stores in my area. I am not computer savvy and would prefer to get help in person rather than on the internet. I am finding it very difficult to transfer contacts from my old phone to new phone. I am thinking about canceling my service and switching to a company with more local stores.

They use a split network and they are very good. They contribute to many organizations. They send out periodic surveys and I know exactly where my money is going. Their service is very good and the price is very reasonable. The texting is really cheap. You can get someone on phone very quickly instead going through an automated system.

They are so awesome. They are a very progressive company. The Credo people were really nice. They are terrific and I'm really happy with them.

I've used this company for four to five years and have had a good experience with them. They provide a great service.

The experience was fine. The only thing I dislike is that it's pretty expensive.

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I do like that they take a percentage of profits each year and give it to really good causes. But they are limited as to the phones they can get. I've had six phones die on me in two years with them. When I've had three phones all of the same kind and I'm not allowed to switch models, there is a problem. At that point you're stuck, and the only option is to upgrade to a data bundle. When I was transferred to their escalation department, the line disconnected and they didn't even call me back. Once, a supervisor didn't take the proper notes, and this caused a lot of problems. My lowest average call to them was 45 minutes, but some had been two to three hours. I had trouble when I was changing things in the calendar (it would say Can't Insert this Exception) and they told me that it was using too much memory. It would tell me I had voicemails when I didn't, and when I did have them sometimes it got stuck. I've sat on hold many times as well. The sales department sells like nothing else but a lot of times the people backing it up are not very experienced and there doesn't seem to be much cohesion. The representatives on the phone are not supplied with the model of phone you have, which makes it difficult. Their professionalism depends on who you talk to. I would not recommend them to anyone. Buyer before if you don't want to have problems with your phone or spend hours with the company on the phone.

We have since discovered many websites w/ similar-to-almost-identical horror stories. Credo representatives will listen to and apparently agree with the customers’ complaints/concerns, and then the same errors will occur, or C will send the customers to collections. Some people have contacted the collection agencies, and been told that Credo is “a real problem” but they (collections) are bound by their contract to follow through w/ Credo’s complaints. We are aware that we may have to pay some charges that were accumulated between 4/21/09 (last date of service on the present bill), and 5/21/09 (the date thru which we paid our agreed-upon service fees). However, we do not intend to pay Credo for any other “charge”, and want to be DONE with them asap. We have already portaged our phone number and service back to Verizon (activated 5/07/09), and our daughter will do the same when we take her phone to her this coming weekend. So, our service with Credo should be over by 5/18/09. My husband will email the phone bill to your offices today (5/12/09).

They have been pretty good and responsive. As far as the service its neither here nor there. The phone has not worked very well, and I've called them twice about it. I think Credo is very simple, and the website is very easy to understand, its not overwhelming like some companies. As far as the clarity of the audio its great, its just that we picked some phones that aren't working quite so well. Rather than that, we like it and I think we will stay with them a while. It's not as cheap as we thought it would be, but we like them.

A little difficulty getting activated, good sound, network supported by another cell phone company. Only known cell phone company to comply with law requiring subpoena to submit phone records to NSA. Contributes 1% receipts to progressive causes. Allied with progressive causes credit card.

I pay 1200 dollars per year. They are great at customer service. They don't rush me off the phone and they like to make sure they answer our questions. There was a few billing issues and that they provided refunds. They allow a phone call to a representative. They donate there money to nonprofit organizations and charities. There is a coupon for a free pint of Ben'n'Jerry's quit often throughout the month.