Creative Stone, Inc

Jordan, who the order was placed with, made the decision to use a different piece of granite than what I asked for, then was annoyed when I returned it saying it did not match my current granite. The 2nd time I received the correct type of granite, but the measurements were off in part due to my misunderstanding how to measure (inward instead of outward) and in part due to Creative Stone making an uneven cut and forgetting to polish one edge. When I returned it again, I was told they would do the polish but didn't think the cut was off enough to fix and wanted another $50 to make it even. Jordan and Debbie were both very rude, blaming me for having to come back "4 or 5 times" (they stated this, it was 3x) when 2 of the times were due to Creative Stone's mistakes. I would recommend staying clear of this business as its customer service is horrible.

Amazing to work with, very patient with all my questions, great pricing. We did not use them because we had to put off this upgrade, but we did get quotes from several companies and they were definitely the best to work with. Will use them in the future.

All around great experience spanning five years!  Dimitri and his team were
able to deliver a one of a kind antiqued fire burnished kitchen counter top.  His team also crafted a unique
acid washed slate hearth for our basement fireplace.  A great team, easy to work with and capable of
delivering some very creative products.

everything went as planned with great service and competitive price. Professional quoting, installation and overall service

Their showroom is conveniently located to my house. They did an amazing job and the quality was impeccable. The price was reasonable and they stuck to what they quoted me. It was easy to get the job done quickly.

Creative Stone has an excellent showroom of granite and marble. The countertop replacement and service was good. The timeliness of the installation was excellent.

I originally rated this company an F however we have come to a resolution and Dimtri was very apologetic and refunded $750 to us. I actually think this was an unusual experience for them and they probably do better jobs. We just had a number of things go wrong. We are in the end very happy with our granite in the kitchen.

THEY WERE EFFICIENT, THEY DID WHAT THEY SAID THEY WERE GOING TO DO, AND THE SERVICE THAT THEY PROVIDED WAS GREAT.