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CHANDLER MOVING & STORAGE
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
A full service moving company serving the Atlanta area for more than a decade, we offer competitive rates and excellent service. Our professional and courteous movers will make your move efficient, quick, and affordable. Our goal is to grow our business through customer satisfaction. 3 EMPLOYEES. BONDED SUBS. COST IS DETERMINED BY THE JOB REQUIREMENTS. TRAVEL CHARGES MAY APPLY. HOURLY RATES. FLAT RATES AVAILABLE. WILL TRAVEL TO ENTIRE AREA.
Business highlights
28 years of experience
Services we offer
LOAD AND UNLOAD TRUCKS & SHORT TERM STORAGE., MOVING, PACKING, PACKING MATERIALS, UNPACKING
Amenities
Free Estimates
Yes
Reviews
4.782 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 2% | ||
| 1% | ||
| 1% | ||
| 5% |
Showing 1-25 of 82 reviews
Duncan T.
Jul 2019
Excellent experience. Pruitt, johnny and gary were professional and courteous.
Karen S.
Jun 2019
The guys were 15 minutes early (which is on time) and very nice and professional. They worked hard and fast. They were very careful with the workout equipment- actually everything. The communication with owner and wife was very good and responsive. It was a great experience.
Kadee W.
Mar 2019
Misquoted me by $380. My move actually cost $900 but they knocked off $140 because the owners wife quoted me $414. She also said she would confirm how many boxes and other items we had closer to the move. She never did and I was always the one following up. If your men can't move faster than 4 hours to move a 1bd 1 ba with no couch or mattress and stairs were an issue...than don't quote me $414. Be honest so I don't get screwed over royally. Lastly, Charlie, the owner, spoke over me repeatedly. Charlie, this IS NOT my first rodeo. Moving has been done better and more efficiently than your company. Shame on you. Tip for the future: send confirmation emails of your quotes and set reminders. None of this was done either and it normally is. Lastly, I felt bad for his men. They were honest and hard working. He called them repeatedly asking them how it was going.
Response from CHANDLER MOVING & STORAGE
"We did speak to her the day before the move. Also, I called her to make sure the men were working hard. It was a 3rd floor apartment and the move was 42 miles door to door. (the drive took an hour in Atlanta traffic) The honest, hardworking movers then had to park across the street and carry her furniture ans roll her boxes across traffic in downtown Atlanta to move her into a long carry apartment building. As she said. we reduced her bill though the movers worked hard at our usual rates. She had more boxes than expected but blamed us for it taking longer because we "didn't check to find that out." I am truly sorry we couldn't make her happy, but we did a 100 mile round trip in our truck and the crew was out 8 hours before getting back to the shop, so I believe her price was fair. I very much regret not making her happy."
Lisa N.
Nov 2018
I was very pleased with the service. professionalism, responsiveness and workers punctuality was good and I was very pleased.
Dennis L.
Aug 2018
Well done. 4 man team worked professionally & courteous to my needs
William W.
Mar 2018
This company promised excellent service at a fair price, and they exceeded my expectations. I asked for a team of four men and had them move mainly the heavy stuff: two pianos, three buffets/sideboards, overstuffed furniture, two large mirrors and so on. Enough stuff to fill the 26-foot truck quite full. They listened carefully and followed instructions. They did a first class job of sheathing and padding. They made lifting and moving look like an art form. They were especially helpful at the new house, with all sorts of practical help and advice. When they left, our beautiful new home looked amazing.
Tess L.
Feb 2018
Mr. Chandler called me and told me a bit about his business and gave me an estimate, making sure to explain that the details of my move would most likely be completed in a certain time frame, but anything can happen and should it go over that time, they charge per quarter hour. The guys arrived early (which I appreciated!) and worked quickly yet carefully. Mr. Chandler called shortly after they arrived, then again once we arrived to the destination, and again after the move was complete to ensure everything was going smoothly and to my satisfaction. My entire move was completed in the amount of time Mr. Chandler estimated and there were no unexpected fees. I would definitely recommend Chandler Moving & Storage!
Marc T.
Dec 2017
Our move went very well. The truck and movers arrived early. They were pleasant, courteous and anxious to please. They were all seasoned movers and were attentive to special needs. Mr. Chandler showed up to help with loading the truck and to move things along. He's a "hoot." The whole team made the move as painless as possible. My original contact with the company was with Mrs. Chandler, who was a pleasure to deal with. Would recommend this company with great enthusiasm and without reservations.
Nina J.
Sep 2017
Very well.
Jon J.
Aug 2017
Excellent. Charlie's guys have worked for him for a long time and pack extremely well, and are very good at handling fragile items. The owner will talk your ear off, but listen to his advice. He definitely helped me plan my move better by getting pads from Uhaul instead of Penske, which were about the same price, but 1/3 of the size, and half the thickness. Very worthwhile decision.
Bill E.
Aug 2017
Stay far away from this company. The owner is all Over the place. My girlfriend had a big move recently. She was definitely not ready for the move. I will give that. The movers had to pack A lot of her belongings which the owner was not aware of. I had to start my review with that because it's true. The fact is that the movers broke a very expensive French antique table, cracked a large plasma TV screen. Things happen during a move so that again would be acceptable. What is not acceptable is the theft. The movers stole jewelry, furniture, art work, and clothing. This is what we know of as of now. There are some of his guys out there right now wearing some of my Masters stuff...hats, shirts etc. enjoy boys. This is the most pitiful job of moving I have ever witnessed period. The owner insisted that my girlfriend claim this on her insurance not his. Run....don't walk from this guy.
Response from CHANDLER MOVING & STORAGE
"This person does not exist. He is using the former address of our moving company as his address and we never had a move in which a French antique table and or plasma tv screen was cracked. Or any move in the last couple of years in which we packed someone unplanned. Have never heard of a [Member Name Removed] or told anyone they "had to use their insurance not ours." This review is so totally different from our body ofvreviewa that it is obviously fake."
Joyce S.
Jul 2017
Mr. Chandler and his crew were always kind and efficient.
Mark B.
Jul 2017
The work was done on time and was performed well by the crew. Communication before and during was good and helped everything move smoothly. Things were delayed during the day but they did eventually get to the house and did the work within the 2 hour timeframe.
Maria B.
May 2017
It was a wonderful move! Charlie Chandler really delivers what he promises. The movers he sent for my move were beyond great! Respectful, careful, eager, energetic, wise and efficient. My furniture was nicely protected. Charlie, himself worked with the movers for a few hours. I was grateful for an unexpected extra attention to detail. My new place has tricky access for large furniture, however, the movers were smart to know exactly how to move them around to prevent damages on wall or furniture itself. They disassembled and reassembled everything patiently and carefully. The crew deserves a huge pat on the back, they moved things around for me until I was pleased with location and always kept a great attitude and a smile. Really pleased with the service. I highly recommend them! I really wish all moves could be as smooth as mine was.
John E.
Apr 2017
Top notch team, communication and professionalism. Couldn't have been happier. Highly recommend.
Bruce O.
Jan 2017
It went very well; I even used them again.
Anthony A.
Oct 2016
Charlie's crew was over the top awesome! They were efficient and took personal care of our belongings as if it were their own. I do not have enough words to describe how happy I was with their service. On top of that, their pricing was absolutely great. Considering the care and effort the crew put into our move, it was priced extremely well. They also helped us with a storage unit move on the 3rd day of the move and again, extremely awesome experience. We'll be using Chandler moving for all of moving services from now on. Thank you!
Diane G.
Aug 2016
His men were super efficient. He was wonderful, and his price was very reasonable. He made it a wonderful experience. I would recommend to anyone at any time.
Karin S.
May 2016
I have used Chandler for years--through several moves and as my go-to person if I need something heavy moved around the house. Charlie is always thoughtful and courteous and finds the best, most practical way to do things. I highly recommend him and his crew.
Trevor W.
May 2016
unknown
Henry C.
May 2016
I had recently moved to a new home, but a few indoor items and most of my garage/outdoor items remained at the old?place to be moved. Charlie Chandler was able to fit me into his schedule to accommodate the restrictions of my schedule. His price, minimum hours and travel charge made the cost of?this smaller move quite reasonable. Two men arrived promptly with a large 26 foot?truck and went promptly to work. They worked continuously and expeditiously. But they took care to pad and wrap the furniture and breakable items. I was pleased with the experience.
Henry C.
May 2016
I had recently moved to a new home, but a few indoor items and most of my garage/outdoor items remained at the old place to be moved. Thomas Chandler was able to fit me into his schedule to accommodate the restrictions of my schedule. His price, minimum hours and travel charge made the cost of this smaller move quite reasonable. Two men arrived promptly with a large 26 foot truck and went promptly to work. They worked continuously and expeditiously. But they took care to pad and wrap the furniture and breakable items. I was pleased with the experience.
Eliese F.
Mar 2016
I called them Monday morning and they came that same afternoon. They were fast, clean and polite. Everything was perfect.
Danyelle W.
Dec 2015
unknown
Jim S.
Nov 2015
I don't usually write reviews, but Charlie Chandler and his guys did such a great job I had to say something about it. From my first inquiry Charlie took on my project as if it was his own move. He and his guys were careful, fast, and efficient squeezing everything into all available space. They worked VERY hard, never seeming to slow down even well after dark. They never complained or took breaks. He made sure everything was done right. He even called me while I was driving the moving truck to make sure everything was going smoothly. I would highly recommend Chandler for moving services.
Licensing
State Contractor License Requirements
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FAQ
CHANDLER MOVING & STORAGE is currently rated 4.7 overall out of 5.
Yes, CHANDLER MOVING & STORAGE offers free project estimates.
No, CHANDLER MOVING & STORAGE does not offer eco-friendly accreditations.
No, CHANDLER MOVING & STORAGE does not offer a senior discount.
No, CHANDLER MOVING & STORAGE does not offer emergency services.
No, CHANDLER MOVING & STORAGE does not offer warranties.