Central Heating & Air Conditioning

They were great at answering all of my questions and worked to get me on the schedule as quickly as possible. No air conditioning during an Atlanta summer escalates the need! They even cleaned up well upon completion.

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Fast and professional install. Great results!

We've been very happy. Our old unit had to work hard to keep upstairs temperatures under 90 degrees in mid-summer (basically, couldn't use our upstairs during the day). The new unit, recommended by Central, works so much better.

I have used them now for a couple of years, and I find them very good. They do my service every three or four months in terms of keeping my system up to date. I pay them on a monthly basis. It's kind of a year-round thing and then they call me and then provide the services when it's necessary. They do an inspection at the end of each season and then they do an inspection during the season to keep my vents and those things cleaned. I've been using them for a couple years.

The service turned out very good. The service was free. They did an excellent job and the worker was good. He was professional.

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I could not be more pleased with their service. My brother in law has sold Carrier Air Conditioners in another state for 20 years. He told us to go to Carrier's website and research the current members of their President's Club--current is important as there were other companies that were listed as previous President's Club but not current. President's Club criteria has to do with training and certifications. It was there that we discovered Central and their excellent staff training and certifications. While on the site, we chose the top 3 companies to interview. Kenneth, from Central, really impressed us with his knowledge, detail and responsiveness to our questions. We also felt that they were the most honest of the 3 companies in what they were presenting to us. He gave us information on all of the systems while the other 2 companies mainly only gave us information on the most expensive ones. Their price was the best of the 3 companies. I had a lot of follow up questions which he quickly answered. The technicians arrived on time and did a great job. Part of the price was replacing and moving some old equipment that we had. There was a small glitch with the install and they immediately sent out a technician to handle it. When choosing Central, we felt that we would be pleased with a long term relationship as they maintain our equipment. We got the Infinity 19 Seer--which is the variable speed unit and it really helps regulate the humidity. At first we were not going to get it because it costs more. But our brother in law--who sells Carrier in Florida--says that it makes such a difference in comfort that you can keep the thermostat higher and thus save on energy bills. We also got the Guardian Air Filter which has dramatically helped with the urine odors in the house from our 2 15 year old dogs. I would absolutely recommend Central to anyone who is looking to replace their HVAC system.

they corrected the issue

Very professional, on time and average pricing for this type business. Will use them again if needed.

They did a great job too. They're pricey though. I don't know if I was being unrealistic. The first time I think was the 6th of May and I needed a new thermostat among other things, and it was close to $400, which really shocked me. And it was not with an auto control either, but that may be the going rate; I don't know. I've never had to buy one before, so I don't know. It was just a shock. I did get them through Angie's List. They had to come out again on the 13th of June, but it turned out it was nothing that they had not done. It was where the condensers were outside. I think a sub-contractor of my management company fro the condos put in French drains, and they shorted out the electrical line to the condenser. And so I'm thinking about getting reimbursed from the condo management company. They have not indicated they will not pay; I've just gotta get the bill to them. For about three days the air conditioning was running but it didn't seem any cooler, and when I went out into the hallway it was much cooler. It was running about 80 and I had tried to get it to 75. They said they could come out later in the day when I called them, and then they came even sooner. They called and came a few hours earlier, which I appreciated; it was a hot day. Then again, they charged me $246. They checked inside and out, and supposedly they gave me a 20% discount but it still was very high. I shudder to think what the whole price would be if I didn't have an annual contract. I plan to try another company that one of my condo neighbors has used. His is a lot cheaper service than mine, so I think I'm going to try it. I was pleased with everything except what they charged and so I'm going to try another company. I can't remember the name of it. I'll get it from my neighbor when this contract is up. The service was great; it was just the price was high. I felt like he paid a lot less for a similar service to mine, an annual service. He didn't have to replace the parts that I did on the first visit, so I don't know. But for the second visit I just thought if it was just a short in the line to the condenser, and it took him like five or ten minutes work $246 seems quite a lot. The quality was fine, but it was just a short out and he didn't have to put in any new parts and it took him five to ten minutes of work, so I thought it was pricey.

Excellent job!

It was perfect! I have an annual contract with these guys. Thus far I see no reason to change providers.

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Always great

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We have a contract with them to come out twice a year to check our system. I believe 2 people came out to complete the service and I would say they were here probably 2 hours. They checked the coolant, they make sure there is no leak, they check the thermostat to make sure that it's working absolutely correctly, and they change out my filters to make sure I am getting the best energy saving that I can on them. They explain everything they have done and everything they are going to do. I have been using them for years.

The team was on time, efficient, knew the job well and cleaned up the space when the job was completed. I called later with some questions and got after hours help immediately.

I have a yearly contract with them. We've had them for years, so we're obviously pleased with them. Otherwise we would have fired them. I just feel that they're very honest, honest company and that they're trustworthy. Other than quality work, that is my number one criteria that I can trust the person, plus that they're going to do what they say they're going to do and do it well. They put in our air conditioners several years ago, all our whole units were put in by them and we continue to use them for maintenance.

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They do what they are suppose to do. We have used them for over 5 or 6 years.

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It went great. I called them about 10 AM, and they scheduled a technician for the same day. They gave me a window of 3-5 PM, and he showed up right at 3. He rewired the system, and it works perfectly now.