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Bell Carpet Galleries

About us

When a company claims they are a full service company what does that mean exactly? In the case of Bell Carpet Galleries, it truly means full service --- the kind rarely seen these days, from start to finish. The nature of the floor covering business presents a three pronged challenge: service, technology andselection. Since Bell Carpet Galleries opened its doors in 1976, we have met those challenges with flying colors providing our customers with a unique combination of service and selection that wins customers over for life. With your initial call you’ll see the difference as your call is answered by a welcoming professional representative who will direct you to just the right person for your needs. As you begin the description of your flooring needs, you’ll quickly relax as you realize just how extremely knowledgeable and helpful your representative is. Once you walk in the store, whether to browse or for an appointment there will be someone there to guide you through the process with ease and comfort. Because of the showroom’s gracious atmosphere a browser’s first impression might be that the store offers only residential products. But that glance is misleading. In keeping with our commitment to complete customer service Bell Carpet Galleries serves not only theretail market but designers, builders, commercial contractors andremodelers as well. All at competitive prices but with unmatched service and attention to detail. Bell Carpet Galleries has a flooring professional that services every market sector. Our experienced and talented sales staff, many with design degrees, will help with your selection, stay within your budget, measure on sight, provide prompt and accurate quotes and work within your schedule to arrange installation. But it doesn’t stop there. Technology changes rapidly and Bell Carpet Galleries is commitment to providing the most advanced and innovative products and installation processes is yet another example of our full service offerings. Our flooring professionals are continually educated on the newest advances in product manufacturing including stain resistance, durability, fiber advances, recycling technologies, style and color. Our education practices continue with the installation process. Each installer is challenged regularly with training seminar and workshops to enhance their knowledge and skills as a flooring installation specialist. What would full service be without the most complete product selection available? At Bell Carpet Galleries we have it covered. As you step into the showroom you’ll immediately discover why we are the number one choice of consumers in Atlanta. At Bell you will find a full range of flooring products. Our selection of carpets, rugs, tile, stone and hardwoods is the most compete offering available today. For over 33 year s Bell Carpet Galleries has been committed to providing a unique combination of unbeatable service, fashion and technology. Our philosophy of providing customers with an outstanding experience is why we continue to be considered one of the best flooring resources in the industry.

Business highlights

Emergency services offered
49 years of experience

Services we offer

Carpet, area rugs, bamboo, ceramic/proclein tile, cork, custom work, hardwood (engineered and sand/finish), installation, laminate, luxury vinyl tile, natural stone, residential & commercial., sheet vinyl, stair runners

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Marion N.
Feb 2016
4.0
$3,000
unknown

Alice W.
Nov 2013
1.0
$3,200
I have never had such a bad service experience in my life. The salesperson estimated 40 sq. feet to repair damaged flooring, but the installers only used 8 sq. feet of wood. They failed to pull up all of the damaged flooring and had to come back out to replace it. I had to stay on top of the salesperson to get a refund for the unused flooring, and the shoddy quality of the initial job (failing to replace buckled boards, puddling, failure to move refrigerator and refinish underneath). When the installers came back out to re-do parts of the job, they removed the damaged boards, then left the floor open and then failed to come back for over a week, until I contacted the salesperson and the company president. There was been a complete lack of communication and coordination with the install crews, with a different crew showing up every time. Even after the manager of the install crew got involved, the process has been miserable. They were supposed to be at my house mid-afternoon, but had not arrived by late afternoon. They are a COSTCO provider, so you can be sure I will be complaining to COSTCO about the lack of service quality.

JACK B.
Sep 2007
5.0
Yes, I recommend this pro
$1,400
I actually called these guys to tell them what great work the employees that they sent out to my house did. They moved our furniture in the bedroom. Then they moved it all back into the correct places. Our experience with them could not have been better. They were here on time. They cleaned up and left. I would absolutely hire them again in the future. They were easy to deal with, they were so friendly, and I was just thrilled with them overall.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bell Carpet Galleries is currently rated 3.3 overall out of 5.

Bell Carpet Galleries accepts the following forms of payment: CreditCard

Yes, Bell Carpet Galleries offers free project estimates.

No, Bell Carpet Galleries does not offer eco-friendly accreditations.

No, Bell Carpet Galleries does not offer a senior discount.

Yes, Bell Carpet Galleries offers emergency services.

No, Bell Carpet Galleries does not offer warranties.