Atlanta Tree Professionals

I obtained six quotes. Brett was friendly and offered the best price, which included removing branches from my own yard-clearing efforts. The crew showed up early and they, too, were very friendly. They knocked out five trees in less than 2 hours, and then they proceeded to clean up my yard above and beyond removing tree debris--something I didn't expect them to do, given my yard was a complete mess even before they arrived. Given the overall service value and quality--and friendliness of the crew--I wouldn't hesitate to hire again.

I found Atlanta Tree Professionals through a neighbor who had hired them. Brian was my contact person and he assessed my yard (while he was at the neighbor's house) and gave me a quick quote. I then did the research on Angie's List for this company and I saw they had mixed reviews, so I was reluctant. I asked Brian for references, which he promptly provided and when I called the former customers, they sang his (and his workers') praises, so I hired them. The crew came on the date/time when they said they would and Brian was on site the whole time. The crew wasted no time getting to work and they worked very well together. It was kinda neat to watch. They had a wood chipper on site so they chipped the trees the moment they were cut. These guys worked fast and cleaned up all the mess. I would use them again.

unknown

I purchased 2 big deal coupons for Atlanta Tree professionals to have them remove 2 trees from my house and trim a few other trees.  My main frustration with this company is that they seemed to know I had this deal when they came out for the estimate and therefore gave me absurd estimates to factor in my coupons and were hesitant to agree to a smaller scope of work.  For example, they quoted me $1250 total to remove 3 small trees and trim a few other trees. I asked for a quote from another company for the same services and they only asked for $600.  When i made it clear to Atl tree professionals that I did not want spend more than the value of the coupons they became horribly unresponsive.  They missed 2 appointments when we finally agreed on a smaller scope of work and would not answer and respond to my phone calls.  I would not use this company again and was not satisfied with my service for the reasons mentioned above.

On Nov 4, I canceled the request because I don't want them to touch another tree.

We had purchased a big deal for the service, and it turned out very good. This was the first time that I used them. The job that they did was excellent. It was good quality work.

The crew arrived and started right to work. Did good job!! Very polite and professional!

They were completely unresponsive.  It took multiple calls and emails to schedule a service and they didn't show up the first time we scheduled.  It took more calls and emails to get them to reschedule and they were then over an hour late.  Then they siad they could not perform all the work we wanted for the cost provided and increased the estimate.  The work itself was great - fast and improved the appearance of the trees singificantly.  However, due to the inconvenience of the process, I would not use them again.

It took forever to actually have someone come out to do the work from the initial point of contact. Someone did come out for an estimate and he was professional. Getting the work done in a timely fashion was another issue...

It went well for this particular service call. ATP showed up pretty much when they said both for the estimate and for the actual work. The crew were friendly, efficient and hard working.
However, when I called them several months later following a major storm that left several large trees down in our yard they said they would come by but never did despite numerous calls which always wound up in voice mail message that said they were in a meeting.
I wound up using someone else for the job.

prompt and professional

It went fine.

His crew cut down several trees and boxwood hedges.
Good:  He gave a quote that included a 2nd coupon (I had an Angie's Big Deal). He worked with me on scheduling and then actually performed most of the services on an earlier date. His crew cleaned up the site very well.
Bad: Poor response to e-mails - would take days. He has not completed the agreed to items - the stump grinding has not been done yet. The trees were cut down 2/23/2013. He gave several reasons including broken equipment but then he was going to get someone to do the grinding. The last communications were on 5/3/2013.

OK.  Except for damage to fence that was not reported to me.

cutting tree went okay. But they destroyed part of fence and 3 months later still waiting for them to repair. Repeatedly told it will be done and it had not been repaired.

No problems. Prompt & efficient . Had to call them back to remove a tree they missed . Response was prompt.

It went fantastic. Atlanta Tree Professionals did an amazing job.  We even paid them to do additional work.  They worked fast, efficiently, and did a great job of cleaning up when the job was done.  We will definitely use them again in the future.  I highly recommend them!

unknown

I bought a Big Deal on Angies List, but was frankly a bit shocked when they came and did an estimate at how much more I would have to pay. Ordinarily I would have simply declined their services, but since I already had a couple hundred dollars sunk, we moved ahead. It took the better part of two months to get the work done. They were very good once they showed up. Fast, clean, and effective. But I was left with a lingering feeling of having been 'taken' on the deal.

We purchased two "deals".  Phil Sehenuk came out promptly and gave us an estimate for the work (including grinding several stumps and limbing some hardwood trees). The job took two days of hard work. Phil was on hand for most of the work. We were so impressed with the care the crew took to protect the hardwoods that we wanted to keep - this was no easy task, as we have a heavily wooded lot.  Further more, we could not believe the amazing clean-up job after the work was completed.
My husband and I both agreed we would never bother to call anyone else if/when we need any other trees removed or limbed, etc.
Excellent, excellent, team.

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Trees look beautiful. John and his crew did a great job! One of my neighbors came over while they where cutting them and had them work on a tree for him and he was extremely happy. Thumbs up!

John came by the house in the morning to provide the quote.  We reviewed what needed to be done and he had his crew there in the afternoon.  I was not there to watch them work but they were in and out in a few hours.  They removed 5 trees behind the house, topped a small tree in front and pruned a few other trees.  When I came home we discovered that the guys forgot to take out one tree that we had discussed.  They came back the next day and removed that tree and completed the job.

Excellent. Professional; courteous; fast but with extreme care.