Arwood Waste of Atlanta

I wanted a 20-yard roll off dumpster so I went to their web site, entered full information including address and the Web site quoted a price of $339. Called to confirm and was told that the $339 was a local price only available in the Jacksonville, Fl area and that the rate for my area was $775. I called 3 times and talked to 3 different people and they all confirmed that the price quoted was only available in the Jacksonville, Fl area. Since the local rate for a 20-yard dumpster is around $350 I went with another company but I am rating them an F for their failure to provide correct information and their refusal to update their web site to show the correct information.

This is the 2nd review I've ever written. I had to write one, because my experience was so bad. I rented a 10 yard dumpster, which was significantly under-filled (with a wooden disassembled bunk bed without mattresses, a wooden chest of drawers, a child's riding Mattel Jeep, a plastic bin, a stand up lamp, bicycle, vacuum cleaner, small carpet cleaner and a few miscellaneous light weight items and absolutely no really heavy items). My dumpster was probably 2/3 full (at the most). I had a pre-job quote of less than $600, which was already paid. I started getting notices about a week later about an overdue amount owed to the company, which was almost $300 - another 50% on the original quote. I called the company about the situation, and I was told my 10 yard dumpster weighed 3.1 tons. There is absolutely no way those items weighed 3.1 tons. All of the items I placed in there were in my garage, which took about 1/4 to 1/3 of my garage space. It took me (a 53 year old woman) and my 13 year old son about an hour to load everything. I went ahead and paid my bill, because I have excellent credit but asked for the manager to call me. Of course, she never did. I wish I had looked at online reviews before going with this company. If I had, I would never had used them.