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Arrow Exterminators Inc
Founded 1964 • With Angi since December 2002
Business Details
Phone Number
Address
8613 Roswell Rd Ste A
Atlanta, GA 30350
Description
Family owned since 1964, Atlanta-based Arrow Exterminators is the eighth largest pest and termite control co in the United States, ranked by revenue. Arrow boasts a modern fleet of more than 700 vehicles, more than 67 service centers and revenues exceeding $100 million. With QualityPro Certification by the National Pest Management Association, the company offers innovative and environmentally responsible services including pest control, termite protection and mosquito control to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Texas. Additional Phone Number: (770) 993-8705, (770) 552-4943
(770) 650-9902. Award winning. Additional DBAs - York Pest Control, Arrow Exterminators
Verified Reviews
A few reviews for this pro...
AJ W.
10/12/2018
This was found when we were purchasing the house. Arrow claimed they had fixed the problem. It took them 5 exclusions (each tech from arrow saying they couldn't believe the other tech had missed things) and over 6 months before the problem was under control. Then we had to replace our ruined loft insulation. Arrow would not take responsibility for their faults. We have now hired rid-a-critter who said arrows traps were not good and they were using the wrong bait - and they'd still missed some entry ways. Then arrow sent a passed due bill for this years coverage (which I never agreed to). Just called them and they said it wasn't a bill! How does something that's not a bill become past due?
Description of Work
pest control - roof rats
Category
pest control
Service Provider Response
Hi, we're very sorry to hear this. Your 100% satisfaction is our number one priority. We've forwarded your review to our management team who are looking into your account. Thank you for letting us know.Tricia W.
09/20/2017
We use them for everything. Right now, we are in the middle of a wildlife exclusion project. That is not quite complete yet. We got the full package, and they come out if there are any critters getting in. It was kind of expensive because we got the full package. We like them and have been happy with them. The quality has been pretty good so far, but the critters are still getting in. They put us on their schedule pretty quickly. They are always on time, or they will at least call and let us know. They come in and do what they need to, and get it done.
Description of Work
Pest control services.
Category
pest control
David B.
09/14/2017
I have an annual service with them. I've been with them over 20 years. They come out once a quarter. I get pest control and animal control. I get a termite inspection. It comes to maybe $250 a year. They've been really good.
Description of Work
They do pest control, animal control, and termite inspection.
Category
pest control
Freda K.
09/14/2017
I've used them since I've been moved into my new place, and before that. They're friendly, knowledgeable and more than willing to go the extra mile. They're very easy to deal with and will find ways to work with you.
Description of Work
Sprayed for insect pests
Category
pest control
Service Provider Response
Thank you so much for taking the time to review our services. We always enjoy positive feedback from happy customers like yourself. Thank you for your business!Carol C.
08/17/2017
Beverly D.
07/12/2017
Lori D.
01/23/2017
They say what they're going to do, they charge what they say they're going to charge, and they get the job done. They do my mosquitoes and they do my inside exterminating, they do my wildlife and then they do heating. I'm perfectly happy having the contract. Their pricing is fair. They're punctual, they call to see when I'm available to come out for my monthly or quarterly you know my yearly termite. I called them when I heard something in the attic, and they were like we can get there tomorrow, and it was a Saturday, I mean they came out, they identified the problem, the following week they came and set all the traps you know they were very professional. I've been using them for about 3 years.
Description of Work
They were here to exterminate, probably less than a month ago. They're supposed to come back out, they called me to remind me that my wild life inspection is fine. I had a rotating basis.
Category
pest control
Alan B.
12/22/2016
The handyman was great. He arrived on time, did a very good job, and cleaned everything up. He really took the time to make sure everything was right and that we were satisfied. Although the handyman service may be small part of the Arrow company, this allows them to give more personalized service. We would definitely use them again.
Description of Work
Grout our kitchen tile, replace rotting exterior trim, add a brace in the basement, glue and hammer loose shakes
Category
handyman service
Nancy J E.
12/01/2016
Roslyn J.
11/30/2016
They do regular spraying for bugs and then also for termites. They have two different plans for the different types of bugs. They do quarterly spraying. There's just one issue with them. It's internally. They don't seem to have internal communication at all. You're always getting a call to schedule. It's just annoying. I wish they had one person assigned to your address and did the scheduling all at once.
Description of Work
I'm on a quarterly plan with them.
Category
pest control
Claudia M.
10/02/2016
Jonathan I.
05/14/2016
Kerwin G.
08/08/2015
I have had Arrow's termite bond and the traps for about 27 years. They have always been professional. Recently I started using their insect prevention service. Their technicians are always very professional and personable.
Description of Work
I use arrow for three things: 1. Termite bond 2. Termite bait traps 3. Insect prevention
Category
pest control
Service Provider Response
Thank you for allowing us to protect your home for almost 27 years. We truly appreciate your business and always enjoy hearing positive feedback from happy customers like yourself. Please feel free to reach out to us at any time should you have any questions or concerns.Carol G.
06/04/2015
Ann W.
05/04/2015
I was pleased with the quality of their work. They were prompt, professional, and finished the work in a timely manner.
Description of Work
They got rid of squirrels in the attic and rats in the kitchen and garage. They also did the exclusion. I also had them repair some water damage in the front of my house.
Category
animal removal
Jonathon N.
04/27/2015
Larry D.
04/20/2015
Brooke J G.
03/18/2015
It is $63 per quarterly. Great, they always do a wonderful job. We had one in particular that came every time and he was knowledgeable. He left the area with no trash- it was always clean. He called us whenever we needed it and work things with us.
Description of Work
I used Arrow Exterminators for pest control and treatment.
Category
pest control
Amanda V.
03/16/2015
When we bought our house, Arrow had been servicing it for termite control so we just kept going with that. The termite guys were great so we decided to try Arrow out for pest control to take care of the roaches we'd been seeing. Unfortunately, the pest control didn't work and we would need to call for a re-treatment halfway in to each quarterly service. We repeatedly had these issues over the course of a year and finally just got tired of it and cancelled the service. At the last scheduled treatment, I actually followed the technician around and asked him to spray specific areas that he otherwise wouldn't have done. The people were fine to deal with the and price was as expected, but no one ever felt the need to go above and beyond to address our pest issues. The technician just did the minimum and Arrow seemed content to keep charging us every quarter even though no one was interested in solving the underlying problem.
Description of Work
Quarterly pest control service.
Category
pest control
Service Provider Response
Thank you for your feedback. At Arrow Exterminators, we constantly strive to go Beyond the Call to deliver superior service to our customers. I would like to speak to you personally regarding your situation and will be calling you today. I can always be reached directly at 404-733-1370 or tmiller@arrowexterminators.com. Sincerely, Toby Miller Midtown Service Center ManagerHelen M.
12/30/2014
Use Arrow for many services-- also use their mosquito service on monthly basis during warmer months and also use their termite control baiting system
Description of Work
Sprays inside for insects, also treats exterior near the house on a quarterly basis
Category
pest control
Service Provider Response
Thank you for taking time out of your day to post a positive review of our services. Your 100% satisfaction is our number one goal. Thank you for your business!Regina T.
10/30/2014
Doug D.
10/13/2014
Man, did these guys ever work their tails off. Just a few days after I got my estimate and contracted them, they were on the job. Their crew worked LONG hours and did fantastic work. They communicated with me and took care of every nook and cranny in my very large, very tight crawl space. The work was terrific. The job was expensive, but the work was really top notch and fast.
Description of Work
Treat wood and install vapor guard, vents, and insulation in my crawl space
Category
pest control
Service Provider Response
Thank you for taking the time to post a review of our services. Your 100% satisfaction is our number one goal, and we always enjoy hearing positive feedback from customers like yourself! Thank you for your business, and please feel free to reach out to me personally at any time should you ever have any concerns. Sincerely, Roger Pryor Tucker Service Center Manager 770-621-9595Kenneth S.
10/02/2014
Deena E.
06/03/2014
We have been using Arrow for years and have never been anything but 100% pleased and satisfied. They are prompt, thorough and truly care about their customers.
Description of Work
Quarterly pest control
Category
pest control
Service Provider Response
Thank you so much for your positive feedback. Your 100% satisfaction is our number one goal, and it’s so nice to hear that we accomplished just that! Thank you for your business and please feel free to reach out to me should you ever have any concerns. Sincerely, Mark Cassell North Point Service Center Manager 770-751-0118Kasia K.
06/03/2014
We saw a squirrerl in our house and called Arrow, which is who use use for bug spraying around the house. Arrow was very responsive and efficient. They came almost immediately to check out the basement and attic and found flying squirrels. They scheduled a day to set up traps and start the removal process within a few days. They recommended a full exclusion (sealing of the house) in addition to using traps (so they squirrels couldn't get back in). Everything cost approximately $2000. They came back every week for a month to check the traps and they also checked the sealing to make sure it was working. Arrow also recommended that we replace gutters (in doing the exclusion job, they have to remove gutters and put them back on). They did not push for us to use them for the gutter job, and said that we were welcome to use anyone and showed us what the gutter installer will need to do to accomplish the job properly while keeping the house sealed. Arrow's price was competitive so we used them - approx $2000. Gutters look great, and so far no more squirrels! Thanks Arrow!
Description of Work
Flying squirrel removal, full exclusion of house, gutter replacement
Category
pest control
Service Provider Response
Thank you for taking time to post a review about our services. Your 100% satisfaction is always our number one goal, and we really enjoy hearing positive feedback from happy customers! Thank you for your business and please feel free to reach out to me personally at 770-569-5062 should you ever have any concerns. Sincerely, Kevin VanHook Senior Service Center Manager – Alpharetta HSCOther local Pros in your area
Healthy Home Termite and Pest Control is a family owned and operated business serving Metro Atlanta. Healthy Home prides itself on an outstanding record of quality service. We have built our business by happy customers telling their friends and family about us. We would love the opportunity to provide your home with the most advanced protection available.
Angi Certified
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A complete thorough home inspection Service for Residential Homes including, Townhomes, Condos, Duplexes, and New Construction. Inspections include a thorough and comprehensive explanation of your new home.
Angi Certified
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We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!
Angi Certified
Business Highlights
Emergency Services OfferedService Categories
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
Ask for details
Emergency Service
Yes
Warranties
Yes
Services Offered
Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Arrow Exterminators Inc
How is Arrow Exterminators Inc overall rated?
Arrow Exterminators Inc is currently rated 4.7 overall out of 5.
What days are Arrow Exterminators Inc open?
Arrow Exterminators Inc is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
What payment options does Arrow Exterminators Inc provide
Arrow Exterminators Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Does Arrow Exterminators Inc offer free estimates?
Yes, Arrow Exterminators Inc offers free project estimates.
Does Arrow Exterminators Inc offer eco-friendly accreditations?
Yes, Arrow Exterminators Inc offers eco-friendly accreditations.
Does Arrow Exterminators Inc offer a senior discount?
No, Arrow Exterminators Inc does not offer a senior discount.
Does Arrow Exterminators Inc offer emergency services?
Yes, Arrow Exterminators Inc offers emergency services.
Are warranties offered by Arrow Exterminators Inc?
Yes, Arrow Exterminators Inc offers warranties.
What services does Arrow Exterminators Inc offer?
Arrow Exterminators Inc offers the following services: Insulation. Handyman Services. Pest Control - termite, mosquito, fire ant, wildlife & bird