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AAA Screen & Window Co

Founded 1959 • With Angi since December 2002

As a family-owned and operated business, we have been serving the greater Atlanta area since 1959. At AAA Screen & Window Co. we pride ourselves on every project we do. For over 55 years our philosophy has remained the same, provide superior quality, excellent service and, above all else, integrity. Additional Service Area- Cherokee, Douglas & Henry Counties

Amenities

Free Estimates
No
Warranties
No
Senior Discount
5%
Eco-Friendly Accreditations
Yes
No License Required for Trade
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(32) Verified Reviews

Showing 1-25 of 32 reviews
Donna L.
1.0
04/21/2019
If you want honest representation of the product, competence, and even modest customer service, hire somebody else. I hired AAA to replace 40-year-old storm windows on my old house. I requested low-emissions glass. AAA didn’t order low-e windows and they refused to correct their error. The salesman said it was my fault for not checking that the order was correct (and I had paid them a sizable deposit.) The salesman conceded I “mentioned” low-e, but that’s not what he ordered. He gave me a string of excuses about how busy he was and how he wasn’t really interested in storm windows anyway. (I guess the commission is higher on full window replacement.) He told me I didn’t want low-e because it isn’t effective on storms and “not worth the money” -- essentially admitting he ordered what he thought I needed, not what I said I wanted. I had done the research and knew low-e storm windows have been demonstrated to reduce heating and cooling costs. I argued with the salesman and he became so angry with me for not bowing to his expertise, he screamed at me and finally said “get off my phone” and hung up on me. I then talked to an employee in AAA’s office and asked if they could correct their ordering mistake. He said he would try. A few days later, he called to arrange installation of the wrong windows, no mention of low-e. All of this took many phone calls over several days, most of which I initiated because AAA didn’t return my calls. When they arrived to install the windows, they couldn’t complete the job because one of the windows had been broken. Then, when, per contract, they were cleaning the outside of the permanent windows, they told me they couldn’t remove a nickel-sized smear of paint the house painters missed because “we don’t have the equipment for that.” I offered them a razor blade. My experience with AAA was my misfortune. Don’t make the same mistake: get your windows from somebody else.
Description of Work
Replace storm windows
Category
replacement windows
Kevin S.
1.0
11/15/2017
I was shopping around for putting screens in my windows. The total count of the windows are 18. Average price for putting screens per window is $15-$25 in Atlanta and neighborhood area which includes labor and material (checked and verified). Already got few quotes around $450 which is reasonable. Talked with David from this company and he quoted me $1000 which is double than the average price. Giving me excuses about traffic and traveling from the south side. Taking measurements and installing windows for screens is very easy. Installing takes less than 5 minutes per window. This is called Price Gouging which is till happening.
Description of Work
Installing screens in only 18 windows.
Category
screen repair, replacement windows

Service Provider Response

When we sell a job, I always consider that each transaction needs to be a 'win' for both of us or it is not a 'win' for either. However, occasionally we all have interaction with people that don't want to hear what you're saying. There is no company in existence that would send a professional installer from the south side of Atlanta, on a round trip through Atlanta traffic, almost to Cumming, GA, individually measure 18 windows, manufacture the screens to specific dimensions and then another round trip back through the traffic and install for a total of $270.00/$450.00. I invited this person to tell me who he is hiring, so I can offer other inquirers, that have left the Atlanta area, another option for their needs. Quite tellingly, his response was 'I don't have to tell you'. We have been serving Atlanta's citizens for 58 years and welcome the opportunity to discuss your project with you. Thank you, David Spivey AAA Screen & Window 404-758-1101
DANIEL P.
5.0
10/15/2017
We experienced not only their previous level of excellence (from the screened-in porch), but they also had good advice on configuring the windows, and on selecting a color to match the paint-scheme of our house. The product is very good, the installers were prompt, courteous, efficient, and cleaned up thoroughly afterward. We cannot recommend them highly enough.
Description of Work
This was our second job with AAA (first time they screened in a porch, and did an excellent job -- which no other provider was willing to undertake), doing all new storm-windows for our house. Since the house is an old one, built long before pre-fabricated windows or standardized sizes, meant that every one of the 12 had to be custom-built.
Category
replacement windows
Joan W.
5.0
08/11/2017
It was perfect. They're very professional. They cleaned up after themselves. They are very nice people.
Description of Work
They installed 24 windows and screens. They installed the windows in two phases.
Category
replacement windows
George M.
5.0
05/30/2017
Love my screened in porch. Great job! Great group of guys! Would highly recommend!!!
Description of Work
Screened in porch.
Category
replacement windows, doors
Terry B.
5.0
06/22/2016
The screens are very nice, match the other screens and fit well within the window frame. These windows were older and more difficult to build matching screens that fit properly in the original frame. They had to make four trips to achieve the right fit and I am sure they sacrificed profit for customer satisfaction. Wonderful commitment and attitude by the installers and the management to get a job done right. Just want you hope for when a job doesn't go as everyone expected the first time; a commitment to do whatever is necessary to get it right!
Description of Work
Installed eleven screens on the original house windows to match the screens on the windows of a more recent house addition.
Category
replacement windows
Steve F.
5.0
08/05/2015
They were thorough, installed quality products and did so quickly and on time once we agreed to all the details.
Description of Work
Provider installed 35 Low-E storm windows.
Category
replacement windows
Michelle R.
5.0
07/24/2015
Reliable and professional. The service was completed and installed in the timeline given.
Description of Work
We have an older home and needed to have custom screen sizes made and installed. AAA measured, manufactured, and installed screens for 10 windows.
Category
screen repair, replacement windows
KARIN B.
5.0
07/21/2015
They were really good and professional. They have been in business like forever and it is family owned. I really liked them. They come to you and also do windows. There is some hand made part of it.
Description of Work
I used AAA Screen & Window for window installment.
Category
screen repair, replacement windows
Linda M.
5.0
07/14/2015
Showed up on time for the measurements and appraisal. Installed on time. Looked great.
Description of Work
Full house of custom screens.
Category
screen repair, replacement windows
Lynn B.
5.0
10/09/2014
They were wonderful. After measuring windows, they called a couple of times to ensure that they ordered exactly what we wanted. During installation, they carefully cleaned our windows before installing a caulking the new windows. The workmen were prompt, polite, and efficient. They made sure to touch-up the installation screws with burgundy paint so that they are hardly noticeable. I would heartily recommend their services!
Description of Work
AAA Windows came out and measured all our windows to install storm windows on our home. They also provided other houses they had served so that we could see then end result. We have burgundy and gold paint on our windows and they recommended a great match that blended in on our 1923 Craftsman home. After ordering windows, they installed the windows on a Saturday. Since then we have benefited from reduced utility bills and dramatically reduced drafts in our home.
Category
replacement windows
DANIEL P.
5.0
09/22/2014
We needed screens (pet-screens) to complete a back porch with very large panels. No other screening-company could even imagine doing the job, but AAA Screen & Windows said "of course we can do this," and they did -- quickly, effectively, to our delight and complete satisfaction.
Description of Work
screen in back porch
Category
replacement windows
Jill E.
5.0
06/24/2014
They were great to work with! They responded very quickly and came out to do an estimate that same day while I was at work. I paid half down as a deposit, and paid the rest after the work was completed. When the gentleman showed up to install the screens, he was in and out super fast. He was able to latch all but one on from the outside and only had to come in to finish one of them (which he actually chipped open a window that had been painted shut to do, so double thanks!). The cost was affordable and now I can open my windows without having a million bugs come in.
Description of Work
Installed nine screens on my house windows.
Category
screen repair, replacement windows
Agnes J V.
5.0
01/16/2014
AAA Screen & Window was found via Angie's List. From my first inquiry through the final completion of the job; every aspect of doing business with AAA Screen & Window was handled with professionalism, support, patience, thoroughness, and kindness. They answered any questions I had, supplied me with samples for both frame color and screen type, along with additional information via web links, to further educate me in my questions and concerns regarding the screens and exterior storm doors (which at this time I have not installed). I really appreciate that I could pick the color of my screen frame, so that it matches, or better yet, blends in with my house trim. The screening material I chose, Better Vue mesh, has been a pleasant surprise in that it is almost invisible, not dark in appearance, yet has superior strength and protection for my windows. It was well worth having their installer come out, look at and measure each window, and then have the screens built to those exact specifications. This enabled the installation to go smoothly and quickly. Each screen is numbered for each window, so I requested the layout indicating this. Now, for future maintenance, if my screens are removed, they can be put back in the correct order. It has been a very positive and rewarding experience doing business with this company. AAA Screen & Window provides excellent customer service and a quality product, both being a dwindling aspect in today's business environment. Keep up the good work and I highly recommend this company!
Description of Work
Made and installed new frames and screens for my windows.
Category
replacement windows
William K.
5.0
11/12/2013
Did an excellent job of measuring and building new screens for 7 windows. The frame and screen materials were very good and matched exactly to my existing screens . . . they went in like a glove!
Description of Work
Built 7 new window screens for house
Category
screen repair, replacement windows
Linda M.
5.0
11/08/2013
They were great to deal with, thoroughly professional, punctual and friendly; and very reasonable for what was done. They also went through and helped open most of the windows (that were stuck because the people who renovated the house painted them closed) at no extra charge. I would highly recommend them.
Description of Work
Measure, build and install new custom screens for all the windows of my house, including installing "stays" to frame the screens that were never installed with the windows.
Category
screen repair, replacement windows
Ken P.
5.0
09/03/2013
See above - everything went just as promised!
Description of Work
Measured PRECISELY all the storm windows for a 3rd floor condo and installed on schedule and for the exact price quoted. This was my second time using this company, and I highly recommend. Although the price was a little sticker shock to me, they are exactly cut to custom sizing, and the labor involved to install on the 3rd floor was challenging!
Category
replacement windows
Darcy S.
4.0
07/19/2013
We were contacted promptly, but unfortunately the company does not provide service in our area.
Description of Work
I requested an estimate for new window screens for our house.
Category
replacement windows
Demond N.
1.0
06/27/2013
It didn't! They apparent require you to agree to have the job done before they tell you what its gonna cost.
Description of Work
I contacted AAA to request that someone come out to evaluate my home to install screens. My home has over 30 windows. The representative I spoke with told me that they don't come out to give quotes. This struck me as odd since the only way for him to know what was needed to complete the job would be to come out to determine what materials would be need and how much work it would be.
Category
screen repair

Service Provider Response

At AAA Screen and Window, we do many types of projects. Most projects certainly require a visit to the home to determine what the homeowner desires to do, what is required, as well as what the cost will be. As for window screens, we do measure, make and install screens for a set price per window, as there not many variables. We quote the price per window and send our installer to do the measuring. We do this in a effort to keep the price as low as possible. We would never expect a customer to contract with us to do a job without knowing the price in advance. I feel there has been some misunderstanding about this. [removed member name], if you will call me personally, I promise you that this is the way I would handle your order. There would be no pressure and no hidden costs. We appreciate your desire to do business with our company, and more importantly, if you feel that you were not treated in a straight forward businesslike manner, I certainly would like to know about that. My name is Mike Spivey, and our family has owned and operated this business since 1959. We have thousands of satisfied customers, and your satisfaction is very important to me. Please call me, and give us a chance to make this right. I will be available at 7:30 AM Monday morning. You may reach me at 404 758-1101. Thank you sir.
matteo T.
5.0
10/30/2012
I was quoted fairly and honestly and without be pushed. The installation was almost flaweless, I mean, there has been an issue with screws not being perfectly aligned, but it has been fixed. Thus, overall, I was pleased with the experience.
Description of Work
Install storm windows
Category
replacement windows
Chad B.
5.0
08/14/2012
AAA Screen and Window installed 33 screens to our house. They were extremely easy to work with and showed up on time and were very professional. We had them come and measure for the screens as well, as we knew that some windows may be slightly off from "standard" sizes. The whole process took about a week and a half and they communicated with me the entire process, so I was never left to question what the status was...we totally appreciated that. The screens are high quality and they will suggest frame colors that would look best with your house trim. They are installed using metal guides at the top and clips that are nailed into the sill...which was the desired method for my wife and I, as we know that the spring clips in lesser screens may often dislodge from the window in high wind conditions. We would use them again in a heartbeat and will recommend them to anyone we know that is in the market for window screens.
Description of Work
AAA
Category
screen repair, replacement windows
Louise S.
5.0
07/04/2012
I made the phone call to AAA Screen and Window Co.they inform me that they do measure and install,how ever I could measure and install myself.If I choose to install my self, I needed to come by,so they could explain to me how to measure my windows properly and to choose my colors.AAA Screen and Window allow me to dry fit my windows with the frames from my measurements before they made all 29 window screens,to make sure my window screens would fit properly.AAA Screen and Window Co. discuss the total price. And I was very please with the price they quoted me.
Description of Work
After I purchase my new home in May 2010. I needed 29 window screen for my windows, an half of my windows are very large.I tried Lowe's and Home Depot ,there window screen was very expensive. It took me a year to find AAA Screen and Window Co.I Love this company. I measure my on windows an install all 29 window screens myself,it was so easy.The company will measure an install for you , it's your choice.AAA Screen and Window Co. can make any size you need and they come in several colors.
Category
screen repair, replacement windows
Sonya S.
5.0
08/02/2010
Good response. Initial representative turned out to not be the best but the company made good and kept me from being delayed as I had given a date by which I needed the work completed.
Description of Work
measured and installed screens for windows and a door. Work was does well and quickly after an initial glitch which was a problem with an employee. The company made up for the delay by getting the screens in on time and at a good price.
Category
screen repair, replacement windows, doors
JASON B.
5.0
06/07/2010
excellent service and they finished the job quickly
Description of Work
we had screens put on all our windows
Category
replacement windows
JUDITH M.
5.0
07/08/2008
This was the second time I had used this company. I had been so delighted with their work installing a door and a sliding glass window a year ago that I had them do my windows this spring. The windows themselves are lovely--as well as energy efficient, made in the US, and very easy to clean. Good security features also. They did the installation, which went very smoothly, and they cleaned up very well afterwards. Recommend very highly. Appreciated that they did not pressure me, as it took me awhile to decide on the windows (had looked at many companies for the past 2 years) and then to get moving. Very professional office too. Pleasure to work with them throughout the process. Terrific company with terrific line of products.
Description of Work
Installed windows throughout my home this spring. Installed a door and a sliding glass door 1+ years ago.
Category
replacement windows, doors

Phone

Address

826 Avon Ave

Atlanta, GA 30310

Other Information

Services offered

Vinyl Window Replacements, Entry Door Systems, Storm Windows & Doors, Solar-Sun Screens, Re-Screen Porches, Window Screens, Glass Cut To Size, Screen Doors.

Payment options

Check
Visa
MasterCard
American Express
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FAQ

AAA Screen & Window Co is currently rated 4.8 overall out of 5.

AAA Screen & Window Co is open:

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

AAA Screen & Window Co accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

No, AAA Screen & Window Co does not offer free project estimates.

Yes, AAA Screen & Window Co offers eco-friendly accreditations.

Yes, AAA Screen & Window Co offers a 5% senior discount.

No, AAA Screen & Window Co does not offer warranties.

AAA Screen & Window Co offers the following services: Vinyl Window Replacements, Entry Door Systems, Storm Windows & Doors, Solar-Sun Screens, Re-Screen Porches, Window Screens, Glass Cut To Size, Screen Doors.

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