Fast-teks Pro

It went perfectly. I could not be more pleased with the quality and professionalism of Rob Christopher. He stayed for 2.5 hours to make sure all of the issues that arose in connection with his investigation of our system  were either solved or identified. He is extremely knowledgeable and was a pleasure to work with.

Although Rob (Fast-teks) was a bit later arriving than scheduled (a busy, busy man -- and deservedly so!), he took all the time necessary to fix the problem even though that entailed considerable research and testing of various possible solutions.  When he found a solution that worked he took all the time necessary to test and retest, replace any and all faulty and/or worn-out parts, check and recheck to make sure that everything was working properly before he pronounced the problem solved.  In spite of the fact that the final solution required more time than anticipated, he did not charge extra for that added time.  He also cleaned and serviced the computer so that it worked more smoothly and faster than it did when he arrived -- a vast improvement!  He made several recommendations to improve the security and efficiency of the unit(s), which were much appreciated.  I found Rob to be a very friendly and likeable man as well as being very efficient and knowledgeable.  He is definitely at the top of my list of at-home computer service men, and will be the first person I will call when the need arises again.

They are professional and exceptional.  I would certainly use them again for any computer needs I have and recommend them to anyone else that has a need for these services.

Fast-teks was very quick to come to my office. The technician was very knowledgeable and friendly. They did not waste time in setting up my additional monitor and performing the work requested. I am a small business an time is valuable to me. I would definitely recommend Fast-teks of Athens and will use them in them in the future for all my services.

So, we have several laptops and several printers that run the home/business along with the need to have a wireless option for students.  We were unable to share the same storage and needed to have a central storage device that could be accessed from all computers.  Rob came up with a phased solution that took care of all the issues and continues to support our IT needs with a yearly program.

My computer had been running very slow for some time due to its age and limited storage.  Fast Teks recommended that we buy a refurbished Venovo computer which was very reasonably priced but much faster than my current computer.  Fast Teks was also used when we changed phone service providers to reconfigure our firewall and router.  They are extremely knowledgeable, friendly, quick to respond, and very reasonable in price.  Since my boss is a financial investment advisor, he looks for good deals at reasonable prices.  I would highly recommend Fast Teks in Athens for your computer needs!