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VALUE MAIDS

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

VALUE MAIDS HAVE BEEN ESTABLISHED SINCE 1995, WE PROVIDED SERVICE TO OVER 150 CUSTOMERS A WEEK AND EACH ONE OF OUR CUSTOMERS IS TREATED IN A PERSONALIZED WAY. OUR EMPLOYEES ARE WELL TRAINED AND ALWAYS WILLING TO ACCOMPLISH THEIR JOB IN THE BEST POSSIBLE WAY THEY CAN. YOU COULD VIST OUR WESITE WWW.VALUEMAIDS.COM.

Business highlights

30 years of experience

Services we offer

RESIDENTIAL AND COMMERCIAL CLEANING.

Reviews
4.221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
10%
3
5%
2
0%
1
14%
Showing 1-21 of 21 reviews
Monica D.
Jun 2022
1.0
It went awful. DO NOT USE THIS COMPANY- SCAM and totally unprofessional. I spoke with Tatiana and she is the complete WORST PERSON TO SPEAK WITH. Se actually raised my blood pressure just speaking with her. TOTALLY LACKING IN CUSTOMER SERVICE. I have used them several times and she asked me to prepay for this service. SHe also indicated that they can only clean my place when they are in the area. Worst customer service ever. I asked to speak with the owner, Bertha, and she said she does not speak with customers and sent me a text message signing Berthas name. In terms of the cleaning service in my home, hit or miss. They do not speak english and are on the phone most of the time. Some are good but most are NOT. DO NOT waste your time or Money going with this cleaning servi
Response from VALUE MAIDS
"Mrs. [Member Name Removed], you should tell the reason why we did not want to provide service to you anymore after cleaning your house for many years. We can’t afford having unreliable customers who want to make payments after more than 15 days after the cleaning was done. Also you want to schedule cleanings after 6 or 8 weeks from last cleaning keeping the same price. You want a company that pick up all the cloth and things that you leave all over the rooms’s floors , which makes the cleaning impossible.We have decided not to offer any service to you for many reasons, so is not you that left us is us who can have customers like you. Bertha"

Wendy C.
Aug 2020
1.0
$150
My first cleaning with value maids did not go very well and the manager attempted to make things right by offering me a second cleaning at the discounted price. Cleaning went much better and I’ve had them out three times since then. Every cleaning got worse. None of the cleaners speak English so communication is hard. Items in our family room we’re not dusted. The coffee table was not even cleaned. One toilet in the upstairs hand cleaner put in it, yet it was never actually cleaned. The kitchen floor was a nest in multiple places. One set of stairs in the kitchen was not even touched.I don’t feel like they should make me pay full price for the last cleaning however they expect me to. So I will, however I want to make sure and get the word out that they’re cleaning is not acceptable.

Sarthak S.
Sep 2016
4.0
Yes, I recommend this pro
I've been using them for almost 3 or 4 years now. Sometimes, the quality of cleaning depends on what crew is here. Some of their crew do a really good job and some of them don't do a good job.

Erin G.
Dec 2014
5.0
Yes, I recommend this pro
$175
They are very affordable and did a great job cleaning 6 bedrooms.   They were right on time and very easy to work with.  I'd certainly recommend them!

Erin G.
Dec 2014
5.0
Yes, I recommend this pro
$175
They did an excellent job!  Their price and quality was wonderful and I couldn't be happier.  I'll definitely use them again.

Laxmi H.
Jun 2014
1.0
$150
Bertha (the daughter) was professional during the consult and agreed to provide cleaning service every two weeks on Fridays. The professionalism stopped with the first meeting and everything went down hill from there. The first cleaners were supposed to be with the company for 18 years but they could not even wipe down my kitchen counters or clean my sinks without leaving tooth paste marks behind. Apparently all these years of their work is blessed by the supervisor, who stopped by to bless it again while they were cleaning. She hurriedly went upstairs and came down and gave them a peck on the their cheek and left! I thought it was odd and unprofessional for a supervisor to be showing affection to them in front of a client..... cultural norms aside esp if they are not family. The ladies did not bother to clean the window above my kitchen sink and when I pointed it out, one of the lady's with a big attitude obliged reluctantly.....then I asked her to also clean the glass doors (every cleaning co does it without asking) that lead to the back deck from the kitchen, she threw her arms up in the air and and used sign language to tell me to call the office cause it was not her job!  When the office (mother Bertha or wilma?) called me to check how things went, I told her about the items they missed but I was told these ladies were one of their best teams and they have been with them for almost 18 years! After I heard the lady's reaction, I knew I was fighting a loosing battle if 18 years of cleaning exp was this bad and how bad can it be with the less experienced people! She apologized and agreed to send a different team for my next cleaning, which turned out to be believe it or not worse than the first but with a better attitude. I took them around and made a list of things they missed, which they acknowledged and took it with them so they won't miss them the next time.
However, a few days after my second cleaning service, the office called and informed me they are not going clean my house due to scheduling conflicts! Here I was shocked by their cleaning crew's lack of any cleaning skills and the management's nonchalant and rather defensive attitude towards the whole thing. It is no wonder their cleaning people have no desire to learn or do better as it is obvious their work is both blessed by the co supervisors and defended by the management. It is the same co culture that promotes bowing out is better than being fired. Needless to say, I found very little value in using Value Maids...lol

Krystine M.
Jun 2014
5.0
Yes, I recommend this pro
$100
They provide bi-weekly cleaning of our house - their level of care has not changed from week 1.  Every visit leaves us very happy with the service they provide, the money that they charge and their responsiveness.  Very thrilled to have finally found them. 

Erin G.
May 2014
5.0
Yes, I recommend this pro
$270
I had recently had construction projects throughout the house and the house was very dusty. The maids did a wonderful job. Two people worked 6 hours and were very thorough-the house looks and smells great!

Teresa G.
Apr 2014
5.0
Yes, I recommend this pro
$120
The first time was a deep cleaning for $199.00.  After that they come once a month for $120.00.  The deep cleaning was excellent.  The girls spent a lot of time getting my house in shape.  
The crew that comes once a month maintains.  I still have to vacuum and clean since they only come once a month.  What they do really helps me a lot!  I will continue to use them.

Teresa G.
Jan 2014
5.0
Yes, I recommend this pro
$120
.

Patricia K.
Oct 2013
5.0
Yes, I recommend this pro
$105
They are great. They are doing a very thorough job at a lower price than my previous cleaning company.

Daniel C.
Sep 2013
4.0
Yes, I recommend this pro
$95
We have used Value Maids for the last year or so. They have always been excellent, until lately , when there have been some scheduling issues and missed appointments.To be fair,  I think some of this was due to illness, but even the consistency of work has declined over past 2-3 months.For example our beds were not changed last trip and when I came home from a long business trip, my bed sheets were the same as when I left, (we have dog so lots of dog hair on bed) I had to change all 4 beds in house .  I will still use them, but I am considering trying another company just to contrast. I hope that they get back to quality I first saw at the beginning. I would like to give them an A , but  gave a B due to these inconsistencies lately.

Lindsey R.
May 2013
5.0
Yes, I recommend this pro
$190
Bertha came to my house the same day I contacted her to give me an estimate. She walked through the house with me and detailed everything that her staff would do during the deep clean (blinds, base boards, vents, you name it). She was very friendly and professional, and gave me a fantastic price to deep clean my house considering it really needed it. We scheduled time for the following week for the cleaning. I wasn't home, so I don't know what time they arrived, but they were still there when my husband and i got home around 5:30 so we turned around and went to dinner. By the time we got home they were gone. The house was completely spotless and smelled wonderful!  I will absolutely be using Value Maids in the future. I gave them a B for price only because their regularly cleaning was about 25 dollars more than my old cleaning service. I don't doubt that their work warrants it, but it was just too much for my budget.

Aimee T.
Feb 2013
5.0
Yes, I recommend this pro
$225
Bertha came to my house and walked through each of my rooms detailing what cleaning service they would provide.  I am clean freak and so I only wanted them to come to my house and clean once a month.  Bertha gave me three price options based on every two weeks, three weeks and four weeks, each one was very reasonable.  When her two workers arrived they were quite curteous and got to work right away.  I was amazed they spent 2 hours on my upstairs.  After all was said and done my house looked fantastic - I am very very happy.

Sahida S.
Jul 2012
5.0
Yes, I recommend this pro
I like the fact that there is always a manager that comes to follow up with service.

Sarthak S.
Feb 2012
5.0
Yes, I recommend this pro
unknown

Sarthak S.
Feb 2012
5.0
Yes, I recommend this pro
$200
They are excellent. The price was a little high but they did a really good job. They spend their time and make sure everything is clean.

Michael M.
Nov 2011
5.0
Yes, I recommend this pro
$95
They do an excellent job. I have had very few if any problems with them. They are very trustworthy people.

Ben S.
Jan 2010
3.0
$200
Late and Slow! They arrived 40 minutes late and spent the first 3 hours on the top floor. I had been led to believe that the job would take 4 hours, so I called the owner and expressed concern that they might not finish the entire job on time. We had guests coming at 7:00 and had to ask them to leave at 6:30. Consequently, they didn't do a "deep cleaning" in some of the rooms. Three weeks later, and we still haven't found where they put a pair of pillow cases. Also, they removed a strip of plastic from the shower stall that was designed to keep water from leaking onto the tile floor. I never found that, either.
Response from VALUE MAIDS
"Job was not done Oct 4, 2010 Member did not showed the upstairs of the house when the estimate was done. Deep cleaning is not a 3 or 4 hour job. Probably you are getting confused because there was not a party the day we cleaned and your wife was complementing their job when she arrived. We have been in business for 15 years and building a reputation was not easy, that is why we are taking the time to answer your comment. We do appreciate all our customers; any complaints or complement are important to us, but either of them need to help us improve and grow, but not destroy all the good job we have done through all these years."

Jan L.
Jan 2010
5.0
Yes, I recommend this pro
$135
I will continue to use Bertha's company as long as I live in Atlanta.

Homeowner
Apr 2004
5.0
Yes, I recommend this pro
$80
THIS COMPANY HAS CLEANED FOR ME FOR SIX YEARS OR MORE. I AM PLEASED WITH THE JOB THEY DO. THEY ARE VERY ACCOMMODATING WITH SCHEDULE CHANGES. THEY ARE VERY TRUSTWORTHY AND RELIABLE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

VALUE MAIDS is currently rated 4.2 overall out of 5.

No, VALUE MAIDS does not offer free project estimates.

No, VALUE MAIDS does not offer eco-friendly accreditations.

No, VALUE MAIDS does not offer a senior discount.

No, VALUE MAIDS does not offer emergency services.

No, VALUE MAIDS does not offer warranties.