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Northpoint Hot Tub Repair

About us

I am the owner and sole employee of North Point Hot Tub Repair. I have well over two decades of experience specific to the fields of hot tub, spa and pool repair and service. I service anyone within a twenty or so mile radius of Alpharetta, GA. I am open 7 days a week from 9 AM to 5 PM. I look forward to helping you.

Business highlights

12 years of experience

Services we offer

Pool & Spa Service & Repair. We repair ALL makes and models of hot tubs, jacuzzis and pool equipment., spas

Reviews
5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-5 of 5 reviews
Eduardo C.
Mar 2019
5.0
Yes, I recommend this pro
This is our second time using NPHTR. It took a few visits to my home to troubleshoot the issue and for us to realize that my old heat/controller needed to be replaced. George helped to select a similar and affordable controller for my old hot tub, and later installed it for us. All is working great ever since! George is very knowledgeable and extremely honest; despite his many visits to our home, he only charged us for the time and service that ultimatelly added value to me as a client. We highly recommned his services!

Michael T.
Apr 2016
5.0
Yes, I recommend this pro
$86
unknown

Eduardo C.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Ana B.
Nov 2014
5.0
Yes, I recommend this pro
$500



Hands down the best hot tub service provider and general repairman I have ever had ? bar none.

We have an older and very large Sundance spa that has intermittently caused us trouble over the years.
After speaking with the original dealership and Sundance?s  customer service in California in an effort to trouble shoot the latest
problem, I was about to give up when I found the North Point Hot Tub Repair website on the internet.

True to his word, the owner, George Neiss delivered: courteous, punctual, knowledgeable, trustworthy AND he did not send
me an invoice until I was sure that the spa was working perfectly.

It was quite a complicated and tedious repair, and George was very methodical in his approach, explaining all the possible
issues at hand. His expertise in the spa field is clear, and he is extremely
fair in his pricing ? he set clear expectations and there were no surprises.
Our hot tub has been running perfectly since July and George has given us
several great maintenance and care tips along the way.

You need not contact anyone else to professionally service your hot tub ? you will not be disappointed.



Jay N.
Sep 2014
5.0
Yes, I recommend this pro
$300

Everything written above.  Found our what worked or didn't work, both through the control board and directly off the power source.  They (with discussions with the manufacturer) properly wired and tested the spa!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Northpoint Hot Tub Repair is currently rated 5.0 overall out of 5.

No, Northpoint Hot Tub Repair does not offer free project estimates.

No, Northpoint Hot Tub Repair does not offer eco-friendly accreditations.

No, Northpoint Hot Tub Repair does not offer a senior discount.

No, Northpoint Hot Tub Repair does not offer emergency services.

No, Northpoint Hot Tub Repair does not offer warranties.