Do not use Luke pools for any of your replacement, renovation or installation projects. They do a decent job at cleaning the pool but anything above that and you’ll be very disappointed. It took Luke almost 16 months to finish our pool renovation and almost twice the quoted cost. They never even completed the project and we were ended up settling. Towards the end, Luke wouldn’t even communicate. You only talk to his wife who is unpleasant and uses every excuse in the book. Please look into other options so you don’t have to go through what we did for 16 months. Learn from our mistake of using Luke pool service. It could not have been a worse experience.
Description of Work: Complete Pool Renovation
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$18,000
Jeff B.
02/2017
1.0
pool cleaners
+ -1 more
It was still leaking, the man that they brought on as a contractor wouldn't stand behind his work. He misrepresented himself and didn't know what he was doing. It was a nightmare. There were maybe four total people that came out and he evidently didn't know who this guy was. Nice guy just want out of his league. He might be good at other things just not this type of work.
Description of Work: They were supposed to fix a leak in our pool.
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Service Categories
Pool and Spa Service
FAQ
Luke Pool Service is currently rated 1 overall out of 5.
No, Luke Pool Service does not offer free project estimates.
No, Luke Pool Service does not offer eco-friendly accreditations.
No, Luke Pool Service does not offer a senior discount.
No, Luke Pool Service does not offer emergency services.