Kettle And Grates, Inc

I had a pilot light on a gas fireplace that wouldn't stay on. After they asked what brand of fireplace and pilot light assembly I had, they were able to order the part (thermocouple) and within a few days, came by and installed. They also checked on the pilot light, the fireplace burn flames, replaced all batteries in the remote control unit and reassembled the logs. They did more than I expected for the price of replacing the thermocouple. Alex Jarski, who is the owner, was the person whom I was in contact. is company sells and services outdoor grilling and kitchen equipment. While my fireplace is indoors, there are similarities with respect to the gas starter units. He was very helpful and most willing to help me.

From the first call, Kettle and Grates was very professional. Tony was very polite and friendly on the phone. His team arrived at the time promised and really knew what they were doing. Very friendly and knowledgeable. The replacement was completed and they picked up after themselves. Very satisfied!

Called Kettle and Grates yesterday after trying to fix the pilot light and remote starter to my gas fireplace.  They were able to come to my house in the afternoon.  After checking the unit and making adjustments, the fireplace worked again.  They returned the following day to give me a turn key to the gas valve that had broken.  Their price was based on a service call and a modest amount of work, and was what they had quoted as an estimate.  They were very polite and knew what they were doing.

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I called Kettle and Grate, Tony responded quickly and with the most uncanny understanding of what I needed.  It was a pleasure how quickly we agreed all the design and material elements.  The work execution was quick and efficient as well.