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Gagne Heating and AC LLC

Heating and Air Conditioning, Water Heaters

About us

Gagne Heating & Air Conditioning of Alpharetta services the North Fulton, Forsyth, Gwinett and the Alpharetta, GA area with years experience. We specialize in heating and air conditioning for residential, commercial, multi-family housing and new construction, and offer high quality energy-saving products. We service, repair, and install all makes and models of heating and air conditioning equipment.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Heating sales, Heating service, Heating repair, Air Conditioning sales, Air Conditioning service, Air Conditioning repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Michael W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. It was a large job, but the team was able to knock it out in a day. It's been running everyday since May 2017, never an issue.
Description of Work: After 19 years the condenser started leaking and the fix was short term and expensive. Gagne presented few replacement options and I selected the middle solution which uses the new safe coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
GREAT!!!! Such good people
Description of Work: Thermostat (White-Rodgers) went dead and heat was pouring out. Could turn to heat pouring out with no stopping or to system off (with zero heat) and outside temp. was 35 and getting colder. Eric was on way home (after 5:30pm when I called) and he came to my house to fix the problem because he didn't want me to be cold until tomorrow. Fixed it, programmed thermostat, and I slept well, thanks to him. They care!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Grayson F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Service professional was on time. He diagnosed the problem and repaired it.
Description of Work: My A/C was leaking and I needed it repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Frederick B.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Luiz O.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did a basic inspection and explained me some controls of my heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Charles C.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Victoria M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I am thrilled with the whole experience I had with Gagne. I was panicked that one of three AC units when out last night, right before the Labor Day weekend. I got some referrals from friends and looked on Angies List. I called several providers with coupons and was told that they could come out tomorrow (Friday.) That is prompt, but made me nervous in the event they had to come back with a part, or if a new unit needed to be installed - I can't live without my AC all weekend! Then I called Gagne because they are located close by. Jenny, who answered the phone, was polite and understanding and arranged for a technician to come out within 2 hours!! The tech, Humberto, was prompt, professional, courteous and extremely knowledgeable. He showed me the defective part and (very scientifically) described why it wasn't working any longer. He replaced the part and serviced my other units. I was delighted that he could save the unit and HAPPILY contracted with Gagne to do semi-annual maintenance. This was a Five Star experience and I am ready for the weekend!
Description of Work: replaced a part and serviced all three AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Garrett V.
04/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Went very well.
Description of Work: bought 2 new compressor last year and first year routine maintenance was included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ms A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was an excellent job.
Description of Work: Repaired electric furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Natalie W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Overall a good experience. Reason for the slightly lower mark for price....when they came to replace our system, the technicians had recommended another service which made sense to do but because they were in the middle of the job, a quick decision had to be made on our part. Thus we were not able to really determine if the cost for the additional work was reasonable or not.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jin P.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Eric and Jeff are great. They were able to stop by same day and fix the unit. I will always call them for all hvac issues.
Description of Work: They have worked on a defective capacitor when our ac unit was not cooling. Professional and honest. Great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

EDNA R.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are incredible. He started with the things that were the least expensive for us to make the repair the least expensive as possible. He had ordered a part for me that we ended up not needing. He observed the cost of the part. I only know him through doing business with him, but I look at him as a good friend. He responds to situations and treats you like a good friend.
Description of Work: Our ac was going off last summer repeatedly. Jeff would come by any time even on weekends. He was here working on our system to get it up and going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

sheikhar C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They have been good. They are on time and professional. I am happy with their service.
Description of Work: They do our regular maintenance on our heating and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4095 Nine McFarland Dr, Alpharetta, GA 30004

    http://www.gagneac.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Gagne Heating and AC LLC is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    Gagne Heating and AC LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Gagne Heating and AC LLC offers free project estimates.
    No, Gagne Heating and AC LLC does not offer eco-friendly accreditations.
    No, Gagne Heating and AC LLC does not offer a senior discount.
    Yes, Gagne Heating and AC LLC offers emergency services.
    Yes, Gagne Heating and AC LLC offers warranties.
    Gagne Heating and AC LLC offers the following services: Heating sales, Heating service, Heating repair, Air Conditioning sales, Air Conditioning service, Air Conditioning repair

    Contact information

    4095 Nine McFarland Dr, Alpharetta, GA 30004

    http://www.gagneac.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM