Don Mccloud Roofing & Gutters

Not only did Don save us thousands of dollars- he did a great job repairing the roof.  We are still amazed that the shingles he replaced are a perfect color match on our almost 15 year old house.  We would not hesitate to call Don again or to recommend him to our friends.

It was a disaster. I told them I needed it done within 3 weeks. They kept giving me excuses as to why it was taking so long. It took them two months to finally take the just get the roof done. I had to pick up around 100 nails that they had left behind. He was also supposed to do the gutters for $1,300. I had to call them many times to do the gutters after the roof was done. He finally came back and said that there was fascia behind the gutters that needed  to be replaced that he would have to charge more for. He basically walked away from the $1,300 contract and I had to get someone else to do it. The other company that I hired was able to do it in just a few hours and did a great job.

Their service was good and there have been no leaks whatsoever. I would use them again.

I've used them twice in the past five months. I will continue to use them.

Don came out to inspect the roof right on time.  He and I agreed on a price and a date to fix the roof.  He explained what the problem was and how he was going to solve it.  Don came back early the next day and completed the work in one day supplying the material, inspecting the roof for other potential problems, and making sure I knew that if there is a problem with the work he had done, he'd be back quickly to make it right.  I am happy with his approach to giving service, his attitude toward satisfying the customer, and his willingness to go the extra mile.  I know the person I will call if I ever have roofing or gutter needs in the future.  That would be Don McCloud.

Great

This experience was excellent.  We trust both his work and integrity.  We have recommended him to other people who have also used him and been pleased.

Had some shingles torn due to wind that needed to be replaced.  Don came to give estimate.  While here, he recommended replacing the rubber boots around those PVC vents that stick out of the roof.  (I inspected them. The rubber was dry & cracked.)  Not related to the wind damage from recent storm, I had some leaking around the chimney.  Initial builder did terrible job with flashing.  Don replaced the chimney cap with a MUCH more superior one.  Original was a flimsy piece of metal.  Replacement is custom made & very sturdy.  He replaced flashing and all the shingles around the chimney.  State Farm estimated $400 to replace a few shingles.  Don did that plus the additional work I needed for $800.  I have repairs I knew I needed, and I am confident my roof will last.  He provides 5 year warranty on his work (original roofer only had 1 year warranty).  Punctual, polite, no damage, cleaned up everything.  I never felt he was trying to sell me more that I needed.  The additional repairs mentioned...I knew I needed those before he brought it up.  Only got 1 other quote, but it was $400 more.  I would not hesitate recommending him.

Don, the owner of the company, visited both houses, called me back to discuss the projects, and sent me a cost estimate exactly as promised and within a day of my contacting him. He showed up on schedule and finished both houses a day earlier than I expected. When removing the old gutters on one of the houses, Don discovered that the existing roof had not been installed correctly, allowing rainwater to flow behind the gutters. He repaired the roofing job, replaced rotted fascia board, and repaired a leak around a vent pipe for a very reasonable price. In the past, I've had other contractors use changes such as this to jack up the price, but Don was very honest and did not take advantage of these changes. I had a very positive experience and will not hesitate to use Don again or to recommend him to others.

Quality contractor. Quality craftsmanship. Showed up for quote at time agreed upon over the phone. Provided written quotation. Followed up after two days expressing interest in job. Received job. Showed up EVERY day when expected. Nice. Honest. Hard working. Small crew (3), and Don is the owner/operator (rare today). Installed new gutters, and hauled away old gutters. Could not be more pleased with the overall project!