Best Deal Movers, LLC

"We're ecstatic to hear about your positive experience with our team! Thank you for sharing your feedback. We're glad our movers demonstrated professionalism and maintained positive attitudes throughout the day, even when faced with challenges like stairs and rain. It's wonderful to know that their hard work and hustle left such a great impression on you. We appreciate your kind words and are thrilled that you would consider hiring us again for future moves."

"Moving is a stressful experience, and we sincerely apologize for any frustration you experienced with your move. However, we would like to clarify a few points regarding the timing and the claims process. Your original move was scheduled for between 8:30 AM and noon. On the day of the move, due to unforeseen circumstances, we had to reschedule the arrival to the afternoon. Our team arrived at 3:24 PM, which was in line with the updated time frame. We understand that delays can be disruptive, and we appreciated your patience. Regarding the damage, we are actively addressing your claim in accordance with the Bill of Lading Contract that you signed. Our CAF Claims Management Solution team has been working diligently to resolve the matter, and proper adjustments have been made to the payment received. The deposit was indeed applied to your job. We believe there was a simple misunderstanding when you asked if the amount due included the deposit. We interpreted your question as asking whether the deposit was being charged again, which is why we clarified that it was a separate payment that had already been processed. Best Deal Movers is a fully licensed, insured moving company and operates as such. Best Deal Movers completed the move in good faith, abiding by the terms of the contract, and we wish you well in your new home"

"Moving is a stressful experience, and we sincerely apologize for any frustration you experienced with your move. However, we would like to clarify a few points regarding the timing and the claims process. Your original move was scheduled for between 8:30 AM and noon. On the day of the move, due to unforeseen circumstances, we had to reschedule the arrival to the afternoon. Our team arrived at 3:24 PM, which was in line with the updated time frame. We understand that delays can be disruptive, and we appreciated your patience. Regarding the damage, we are actively addressing your claim in accordance with the Bill of Lading Contract that you signed. Our CAF Claims Management Solution team has been working diligently to resolve the matter, and proper adjustments have been made to the payment received. The deposit was indeed applied to your job. We believe there was a simple misunderstanding when you asked if the amount due included the deposit. We interpreted your question as asking whether the deposit was being charged again, which is why we clarified that it was a separate payment that had already been processed. Best Deal Movers is a fully licensed, insured moving company and operates as such. Best Deal Movers completed the move in good faith, abiding by the terms of the contract, and we wish you well in your new home"

"Thank you, James! We are so happy you have relied on Best Deal Movers for all your moving needs!"

"Thank you for sharing your feedback with us. We truly appreciate the opportunity to address your concerns and clarify the circumstances surrounding your recent move. Firstly, we want to express our gratitude for choosing our services for your relocation needs. We understand that moving can be a stressful experience, and we strive to make it as smooth and efficient as possible for all our customers. Regarding the discrepancy between the estimated and actual time of your move, we apologize for any inconvenience this may have caused. As you mentioned, the additional inventory beyond what was initially estimated naturally extended the duration of the job. Our team made every effort to accommodate these changes and ensure the safety and security of your belongings leading to no damage. Regarding your comment about our crew, please rest assured that all our team members are experienced professionals dedicated to providing top-notch service. While it's true that the job may have taken longer than anticipated, it was not due to any lack of skill or diligence on their part. Our movers are trained to adapt to various circumstances, including unexpected increases in inventory, and they worked diligently to complete the job efficiently and effectively. We also want to emphasize that open communication is a cornerstone of our service philosophy. From the outset, we strive to provide clear and transparent estimates, as well as updates throughout the moving process to keep our customers informed every step of the way. We sincerely apologize if there was any misunderstanding regarding the duration or cost of your move. While we regret that your experience did not meet your expectations entirely, Customer satisfaction is our top priority and we are sorry you feel unsatisfied with your experience."