Arbor Insulation Solutions

It went very well and the company was very prompt and efficient and responded to our needs.

Everyone was great that I dealt with at Arbor. Jason did the energy estimate and was excellent. The scheduler helped accommodate me after talking to the owner and they were able to give me the service done ASAP while I was off work for the week. The crew came in and was nice and courteous and quick. They explained and showed me what they did. And overall this experience made me a customer for life. Highly recommend.

Mark was prompt showing up for the estimate. He went through the attic to assess the current state and then walked me through the required work needed to bring the insulation to the right level. He answered all of my questions and didn't try to sell me unnecessary solutions. He simply outlined all options I could go with. The team showed up early and was efficient in applying the insulation. They showed me the finished project once completed and were very tidy. Everything went great!

Arbor Insulation was really responsive and installation went smoothly.

Initial contact by sales rep was very good. Courteous, knowledgeable, informative. Very willing to work within my budget. Bid was reasonable. No pressure to add unnecessary upgrades. The blown-in insulation on the attic floor turned out to be rather uneven. It looks to me like some areas might be a bit "light." They worked quickly and cleaned up afterwards.

Very well, very pleased with their work

Smoothly. Explained what they were going to and showed me the work they had done after each step. The team was knowledgeable and courteous.

The team at Arbor is top notch. I vetted 5 companies before settling on them and they hit all of my expectations. Would recommend with zero hesitation.

Perfectly. Being a Roswell resident, I looked for a company in my city to deal with. They came to the house, listened to my things I wanted to have done and had me an estimate the next day. If was in the price range I expected to pay to get everything done. They were out within a week and did the work. It all looked great, including encapsulating a crawl space that looked like it was too cramped for any one to get in. Nice people and a great job.

After hiring a service to repair damage done to my house by squirrels, they discovered that there had also been rats in my attic. They recommended that I remove the blown in insulation, sanitize the area, and add new insulation. They also suggested I take a look at foam insulation, as it is a better insulator in their opinion. I am allergic to the blown in insulation, so this idea intrigued me. Some of my friends had this done also, and liked the result. It is supposed to reduce your energy costs because the attic isn't supposed to get more than 10 - 15 degrees different than the temperature in your house. This has been true...almost the same degree as in the house (it is winter now, and 35 degrees outside). I first met with Jason, who explained the process to me. It would take two days. In the first day, the current insulation would be vacuumed out and a disinfectant spray applied. Jason said that the vacuum would not get out all of the insulation. He was right - there still is about 10 percent of it left, and I am in the process of removing the remaining amount by myself. It it gets too tedious, I will hire another company to come in and finish removing it. It would have been nice it that were an option to begin with, but apparently it wasn't. The next day, the foam insulation was applied. I had to leave my house for 24 hours, while the insulation dried (it's about 5 -6 inches thick) and the fumes evaporated. When I returned, there was hardly any smell in the house - a pleasant surprise. After another day or two, there was no smell. Jason said houses can vary regarding this. I opened windows in two bedrooms and positioned a window fan in one to blow out air from inside the house. I have to think that helped a lot. All in all, I am very pleased with the work. The employees were very nice, polite, professional, and showed up when they said they would. The house is quieter too, as the entire attic is totally encapsulated. The product is white, so it is nice and bright up there with the lights on. It's too early to tell, but I think my allergies are better too. I haven't been waking up in the morning as congested. There also should be a significant savings on my utility bills - too soon to tell, but my friends have all said my bills should be lower.

The workers showed up on time, were able to blow in the insulation quickly, and cleaned up after themselves. I was also about to get a $300 rebate from Georgia Power because of a partnership they have with Arbor Insulation, so my overall price was only $700. I would use them again.

Very happy. Received energy rebate.

The estimate evaluation was thorough and did a good job of working me thru my options. The day of service, the crew showed up within the time frame I was given, and were professional in their service. Sealing the attic, they were able to cut down my air flow as promised. They left my house in good order, having cleaned up after themselves. The only issue was after they had left, I noticed one of my can lights was overheating and kept cutting off. They were very receptive to my call and had the issue resolved on their dime. They first sent a tech out to investigate. Unable to find the problem, they then sent out an Electrician who discovered the issue was a sensor that had gotten covered in foam during the installation. He removed the foam and replaced the sensor. I was pleased with how this company operated and how I was treated throughout this process. I've had issues in the past with contractors who were curt and not responsive. I'm grateful to say that I experienced none of those problems with this company.

Excellent job. Very responsive. Good communication. Workers & professional. Fair price.

Outstanding. Instead of 80 upstairs and 73 downstairs on hot days, it's almost the same upstairs even in hottest part of the day. I did a lot of research online and had a theory that attic sealing was what we needed. Arbor specializes in attic sealing. And they are BPI certified so they look at house as a system rather than just throwing insulation at any problem. They did a free blower door test and infrared camera scan as part of estimate process, recommended only fixing the issues needed to solve our hot 2nd floor problem, honored the Angie's list coupon, did great work, were pleasant to deal with, and I just got my $700 rebate check from GA Power. Truly excellent company to work with. And most importantly, now our toddler can nap without sweating and I can work in my office without a gale force fan blowing! Thanks guys!

Excellent workers! Arrived on time for estimate (Jason) and the team on the day of the work, Jason explained everything thoroughly and returned my calls w/additional questions I had. The team arrived when scheduled and explained again what they were doing. Took less time then estimated. Cleaned up after themselves thoroughly. Would highly recommend.

Went great, Matt the estimator took time to explain everything. Mac and his team were polite, clean, professional and did a great job.

Prompt & courteous service. Gave thorough explanation of service performed.

Very well. The guys were very nice & kind. They worked with little fuss and mads a fuss over my cats – Extra points for that.

The crew arrived within the quoted time window and promptly began working. Everyone was very polite. My attic is fairly large and broken up into 3 sections and accessibility requires 3 different points of ingress. It turned out one of those required an 8-10 foot step ladder -- they began working on the other sections while they arranged for a tall ladder to be brought on site. A little before noon another truck arrived with 2 more people and the machine that does the blow-in insulation. They worked through lunch (I figure they ate during their rotation -- it was >120F in the attic so one could only stay up there for so long). There was a miscommunication where some verbally-quoted work wasn't included on the work order. After they a call to the person who quoted the work they made no issue of doing the work and handled the situation as I would expect. After the work was completed I was asked/invited to inspect the work. Upon completion of the job they did a good job of cleaning up after themselves vacuuming all areas they occupied. I noticed afterwards that the few rooms that always seemed to be hot in the summer were much cooler and the A/C seems to run less. Time will tell if/how much reduction there is in power consumption. I look forward to seeing the same improvements when winter arrives.

Went well. Was quick and efficient.

Excellent – the salesman / estimates was on time & professional & gave me options. -Excellent the installers were on time, clean, professional & pleasant to work with.

They did a good job of explaining what they were going to do, and where, and took pictures of the attic so I could see the work that had been done. The installers showed up on time and were very professional. They put drop cloths down everwhere they would be working and walking, and cleaned up with a vacuum when they were finished. They also took care of all the paperwork needed to obtain energy rebates from Georgia Power which will give me $700 back.

Easy to work with and came and did the job in less than an hour.

Wonderful I probably asked too many questions!