MetroPower Inc
About us
Since 1983, Metro Power Inc has grown from a 23 employee electrical service company to a 192 employee company, whose services range from repairing a lighting system to providing U.P.S. power distribution design, installation, and maintenance. Ronnie Hinson, along with Bill Thompson, Jerry Williams, and Jerome Harrison carved a unique niche for Albany Electric. DBA Albany Electric
Business highlights
Services we offer
Residential & Commercial Electrical Service.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 14% | ||
| 0% | ||
| 14% | ||
| 14% |
"Sir, Respectfully, we cannot find any record of ever doing any business with you. Are you sure you have the correct company? Perhaps, we serviced your account under a different name? Either way, it is difficult to look up a job, if I don't have the correct name, and without the correct name, I cannot tell what type of work we did for you, or which one of our electricians serviced your call. If we did something wrong, we would like the opportunity to make it right. Please give us a call at 229-432-7345 and ask to speak to Clare."
"Thank you for your loyalty and trust. We appreciate your business. Please let us know how we can help you as projects arise. Sincerely, MetroPower, Inc."
My first appointment was to discuss a list of services needed, provide a cost estimate, and perform initial work. Services are provided at a flat rate of $75 an hour no matter what type of electrical work. Do to time constraints, he could only advise me on the work to be performed and do the first increment of work. The electrician seemed reluctant to do some work and was less than clear on a description of what would have to be done to add lighting in the kitchen. Under counter lighting has yet to be scheduled due to ambiguity in the description of work.
The kitchen overhead lighting was replaced efficiently without any problem. He installed a new fixture in the ceiling and had to open the wall over the window to pull a wire up for a pendant over the sink. Both went very well and were completed in a reasonable amount of time.
Based on the electricians feedback, my carport lighting ballast was out and it would be cheaper to buy new fixtures then replace a ballast due to time. I purchased the new fixtures the next day but it took three call backs over multiple days to get him back to install the lighting. The install did go well once he was able to squeeze me in but again he was very rushed. Fixing the utility room light seemed to be a rush job. He had to redo the work because the first fix did not correct the problem and in the rush a fluorescent was broken. He replaced it at no cost but it really seemed to be commitment of time that is the obstacle.
"Thank you for leaving us an online review! We love to receive compliments such as these as we strive for excellent customer service and complete satisfaction. I also want to thank you for going out of your way to let us know that one of our valued employees is doing so well. We appreciate your service and look forward to working with you again."
Licensing
State Contractor License Requirements
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