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One Way Septic

Septic Systems, Sewer Cleaning, Plumbing

About us

Here at One Way Septic we are a Full Service Septic Company. Over 30 years experience in the septic field. We have the most knowledgeable certified technicians as well as our wonderful customer service. We range from maintenance septic cleaning, emergency septic repairs, emergency sewage backups and much more. Our staff always has a smile on their face and is ready to explain any septic or sewer related question so that you can understand. We service a large area including cities such as Snellville, Woodstock, Cartersville, Dallas, Marietta, Fayetteville, Jonesboro, Decatur, Alpharetta, Gainesville and more! If you are wanting a Septic Service that will make you feel like a part of the family you have found the perfect company!

Business highlights

6 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.3
value
2.3
professionalism
3.0
responsiveness
3.7
punctuality
4.3
Showing 1-3 of 3 reviews

Becky B.
07/2022
1.0
septic tank, sewer cleaning
  + 0 more
They had a good price on emptying tank but of course they found other problems. A filter and some cover was missing. Found out those cot approximately $50 total. I was charged $1800 for about an hours work. Owner was very defensive and said I signed for it and I did. I am a disabled, senior citizen that knows nothing about plumbing (and other things) and when you are told you really need this done and this done or— then you let them do it. They also cut limbs off my crepe myrtle and left them in the yard. When I told the owner , he said they should have charged me for pruning! They did not provide photos of the tank, just filter. Never use them again.
Description of Work: Was supposed to be empty tank

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$1,800

Philip K.
07/2022
1.0
plumbing, septic tank
  + 0 more
They found some minor additional work required. It took an hour to do the work and minimal materials were required. They charges me $2700 yes $2700 for the hours work. They state that I signed off the work before starting but what could I do with my sceptic open and exposed. I had no idea the work would only take an hour. They are unethical. I WILL NEVER USE THEM AGAIN AND I recommend people select another vendor.
Description of Work: Empty sceptic tank

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$3,900

Juanita R.
03/2022
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
We had our septic tank back up (Not a great experience), after calling several companies we got lucky to find one way septic. They came promptly, arrived on time, did a full inspection and found what the issue was, besides doing a great job at servicing the tank. They are honest people (which I really appreciate and find it very refreshing to know that there are still good people out there), they even suggested to get other estimates for the repairs. No one offered the level of service they had provided, so we call them again for the repairs. They did an amazing job! they are very careful to not damage anything, they left things better then when they came in. Are super nice, answer questions, explained everything, and did a great job! will definitely use them in the future and make sure that everyone needs any maintenance or repair calls them. Great work done the first time.
Description of Work: Septic tank was backing due to broken pipes and roots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6746 Redfield ct se, Acworth, GA 30102

    https://www.onewaysepticandsewer.com/

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Sewer Cleaning,
    Plumbing

    FAQ

    One Way Septic is currently rated 2.3 overall out of 5.
    One Way Septic accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, One Way Septic offers free project estimates.
    No, One Way Septic does not offer eco-friendly accreditations.
    No, One Way Septic does not offer a senior discount.
    Yes, One Way Septic offers emergency services.
    No, One Way Septic does not offer warranties.

    Contact information

    6746 Redfield ct se, Acworth, GA 30102

    https://www.onewaysepticandsewer.com/