Maid in America has been incorporated since 1999, but has over 15 years of professional experience. All of our English speaking technicians are experienced professionals you can rely on to clean beyond the surface, trust with your belongings, and stand behind their work. We are licensed, bonded, & insured. Supplies are provided & only 1 technician cleans, not a team, so you receive personalized service & consistent cleaning. We also have a very generous CLIENT APPRECIATION DISCOUNT PROGRAM. Ask how you can receive your 50% discount. We are proud to be privately owned and operated so you can be sure you are in the best hands. Your cleaning is personalized so that it is treated as YOUR cleaning not ours. At Maid in America "we don't cut corners, we clean them".
Business highlights
30 years of trusted experience
Services we offer
House Cleaning. Office Cleaning. Interior Window Cleaning. Grout Cleaning.
Description of Work: They did a housecleaning service.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Tracey K.
02/2019
5.0
house cleaning
 + -1 more
I highly recommend Maid in America! Our house looked perfect after our cleaning lady was here. The company is wonderful to deal with and the owner is sweet as can be. Our cleaning lady was very nice, professional and got the job done. They are very reasonably priced as well. We will definitely use them again!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Maid In America
That was so sweet of you to say! We are tickled pink to have you in our family!!!!
Greg U.
07/2017
5.0
house cleaning
 + -1 more
The girls are always so prompt and make sure the house is perfectly cleaned when we arrive home.
Description of Work: My entire house needs cleaning when my my husband and I are both back in town. Our travel schedule is constantly changing and Maid in America always works with us. Vicky treats us like family. So thankful the personalized service that we receive!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Maid In America
Thank you for your business. It has been a pleasure to serve you folks over the last 3 years during your travels and when you are staying in Georgia. We always look forward to caring for your home!!! Blessings always!
Michelle K.
12/2016
4.0
house cleaning
 + -1 more
Generally going well. Vicky is very responsive. We've had some minor issues that were resolved once they were brought up... shower needed stronger cleaner than they use to get clean and found they weren't moving objects when they dusted. Both were resolved the following visit. After each service, they leave an evaluation form that is collected the following visit. It's easy to use this form to provide feedback (positive and negative) about what you want changed or what you liked. My bi-weekly service is still on-going. They give you a 2 hour window of arrival. They usually arrived at the beginning of the window; once they didn't arrive until the end of that window, but that was still technically 'on-time' but I was expecting the earlier start. They work with you to be flexible for what you need cleaned or not. I still haven't scheduled any of the 'extras' I got pricing on yet, but service is going well.
Description of Work: Bi-weekly house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Maid In America
Thank you for your review and feedback. We are always striving to provide the highest standard of not only cleaning, but customer service. Your business is greatly appreciated!
Beth S.
12/2016
4.0
house cleaning
 + -1 more
Fine, somewhat expensive for quality.
Description of Work: Bi-weekly house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Maid In America
Thank you so much for your kind review. It has been a pleasure serving you this year as we opened a new corridor in your area! I appreciate your continued support and business!! Happy New Year 2017!
Vera C.
12/2016
5.0
house cleaning
 + -1 more
All services were performed in a very satisfactory manner.
Description of Work: Maid services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Maid In America
Thank you so much for your kind review. It has been a pleasure serving you since March of 2010, almost 7 years! I appreciate your continued support and business!! Happy New Year 2017!
Myra C.
12/2016
5.0
house cleaning
 + -1 more
Very dependable and always satisfied with work.
Description of Work: Big weekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Maid In America
You are such a delight to serve for going on 4 years as of this coming up March 2017! The time has flown by. Thank you for your kind review and for your continued support and business!
Keith D.
12/2016
5.0
house cleaning
 + -1 more
All was good. The cleaning tech was professional and completed a quality job in a timely manner.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Maid In America
It's hard to believe you guys have been clients for 11 years. It is an honor to also call you friends!!!!
Julie B.
09/2016
5.0
house cleaning
 + -1 more
Excellent! I've been with Vicky and Maid in America for many years and I've never had a complaint. Her technicians are thorough and often go the extra mile. For example, I will generally remove the place holders from the dining room table to make it easier for them to clean. The technician replaced them when she was done!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pattie G.
09/2016
5.0
house cleaning
 + -1 more
The technicians and service they provide is always 1st class. They are always very professional - they come in, do their job and leave. I look forward to getting home on the days they have been to the house. It is wonderful to come in to a house that smells great and looks even better! Vicky is always very accommodating for special "projects" or occasions. I have recommended her to other family members and friends and will continue to do so.
Description of Work: I have bi-weekly service - change linens, deep clean kitchen & baths, mop hardwood floors, vacuum & dust. Makes my house look and smell amazing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Response from Maid In America
You have been such a pleasure over the 10+ years! I greatly appreciate your loyalty!!! Thank you for taking the time to send us a review!:)
Laurie W.
09/2016
5.0
house cleaning
 + -1 more
I found Maid In America 6 years ago and have been using them since for all of my house cleaning needs! The technicians are VERY friendly, SUPER professional and do an excellent job every time they come to my house! Since I am home when my technician comes to clean, my Golden Retriever and Manx cat (both extremely friendly) are with me. All of the technicians that come take a minute of their time to greet each animal and make them feel special, I of course love this because they are an extension of my family! The price is very reasonable and Vicky has a discount program in place as well so it's nice to get discounts along the way! I have recommended Maid In America to many of my friends who were looking for a cleaning solution and will continue to do so!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Maid In America
Thank you so much for your business and for taking the time to send such a kind review of us. We will continue to care for you to the best of our ability. Blessings!
Andrew B.
03/2016
5.0
house cleaning
 + -1 more
They are punctual. They keep their appointment times. They do a good job. The house always looks good when they leave. I'm very pleased with the work they do.
Description of Work: They come to my home every few weeks and clean our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Maid In America
Thank you so much for the kind review and for taking the time to post it for Angie's List. I appreciate your business!
Susan M.
01/2016
2.0
house cleaning
 + -1 more
Basically, I was interested in someone doing an overall cleaning...vacuuming, mop kitchen floor-- general housekeeping sorts of things. The person who showed spent the entire time doing two rooms and seemed to try to avoid mopping the kitchen floor, only doing a cursory job of it. (and ran out of time to do the vacuuming) Had I not asked her to do the mopping, she would've left. From the start, I was told that this service was actually out of their area and that it was a problem sending someone over to do the work when it was so far away. Although I accommodated her, I was made to feel that she was doing me a favor by honoring the discount since the distance was so great. I don't want complaints and a runaround from the company for something THEY offered. If there is a restriction of distance, time, etc., the customer needs to be made aware of it BEFORE they purchase the service they offer.
Description of Work: Cleaned two rooms and mopped a third.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$115
Response from Maid In America
There was a a great deal of miscommunication on what you you expected as well as your budget for the time needed. We would have loved doing more for you, but based on what you had shared by phone we were not given ample time to give it the attention it truelly needed. I do apologize and am sorry you did not have a pleasant experience.
Candice B.
10/2015
5.0
house cleaning
 + -1 more
Excellent service! I recommend Maid in America frequently to friends/colleagues that are looking for a residential cleaning service.
Description of Work: Cleaning of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Maid In America
You are always such a joy to care for. I am thankful that you have chosen Maid in America to care for your home since August 2010 on a bi-weekly basis. Your loyalty and trust are highly appreciated.
Andrew B.
10/2015
5.0
house cleaning
 + -1 more
We were looking for a new cleaning service after we had tried other companies without luck. After contacting Maid in America and discussing what we needed, they were quick to come out and get started and we have been very happy ever since. They are organized, thorough, and always on time...plus they are reasonably priced and do a fantastic job! I would recommend them to anyone looking for a cleaning service!
Description of Work: Does a fantastic job cleaning our house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Maid In America
Thank you so much for your kind review! You have been a pleasure to service and I am looking forward to a long working relationship. You always know to contact me whenever you need any extra help or need your schedule changed and I am so glad to do that for you! Many blessings.
Kristin B.
08/2015
5.0
house cleaning
 + -1 more
very professional and paid attention to the details
Description of Work: cleaned entire house, floors (carpet and hardwoods), floor boards, vents, bathrooms and all fixtures associated with, kitchen, dusted everything
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Maid In America
Thank you!:)
M M.
06/2015
1.0
house cleaning
 + -1 more
What a disappointment. We should have known better when the owner (Vicki) advised us against hiring her through Angie's List and suggested instead that we hire her directly. The house keeper herself was punctual and nice but after she left, we noticed things that had been undone. For instance, cob webs easily within reach had not been dusted. Window sills had not been cleaned. The upright clothes hamper in the bathroom had not been pushed aside to sweep. Other minor things that would be considered normal duties in cleaning a house were neglected. We watched the video the owner insists customers watch before employing her company. (That's right - you have to watch videos and sign off stating that you watched them.) We watched and knew then and know now what she agreed to do and not do. The things left undone were all things that *should have been done* per her own advertising. The clincher though is that when she called and asked about our satisfaction, the moment my wife expressed the areas where we were disappointed, the owner (Vicki) interrupted and began to make excuses. "Maybe the cobwebs were out of reach." "I wish i knew more details. Sounds like something we weren't supposed to do anyway." She acted as if my wife's complaints were unfounded WITHOUT KNOWING ANYTHING about what had and had not been done. She ASSUMED my wife was in the wrong. So much for "the customer is always right" or even making any attempt at customer satisfaction. She may know how to sweep and mop but she certainly lacks business skills when it comes to professionalism in handling customers. Here's the grand finale: My wife: "I'm glad I checked the window sills in the upstairs bedroom before our weekend guests arrived. They had not been cleaned." Maid in America owner's response: "Maybe they wouldn't have seen the window sills. Were they behind the curtains?" My wife; "Are you serious? So *that* is your answer when I tell you that the job wasn't well done? The window sills are indeed behind sheers but that doesn't mean they didn't need to be cleaned!" The owner became increasingly defensive of her employee without having any firsthand experience of the quality of work performed. She continued to try to shift the blame back to my wife by suggesting that her expectations were unreasonable and that "had she watched the videos" (which she had), she would have known what the company does and doesn't do. Bottom line: The owner of Maid in America is VERY unprofessional in her conduct and has no concern about customer service at all. Should she respond to this review, of course she will suggest that the fault is on the customer's end. She has already demonstrated that haughty attitude toward complaints. My question is, though there may be other good reviews on this page, DO YOU REALLY WANT TO TAKE THE CHANCE? There are other services available. Take my advice - use them.
Description of Work: "House cleaning" (Notice the quotation marks - the phrase is used loosely)
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
1.0
punctuality
5.0
$240
Response from Maid In America
This review is definately embellished. There are guidelines with cobwebs and other details clearly stated in writing and in my videos. I don't require anyone to watch these, but it certainly ensures that one knows what is included in our customary cleaning details. As I explained to this man's wife, if I had known she needed any cleaning detail within our list modified I would gladly have ensured that my technician followed those instructions. Before my technician left this client was given the opportunity to walk through the house. This client gave a written evaluation of the cleaning with a rating of "EXCELLENT". I believe in clients having a right to be correct if they are correct. Thank you for your feedback.
Roseanne F.
06/2015
5.0
house cleaning
 + -1 more
They did a thorough job and I would have them back again.
Description of Work: Cleaned home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Maid In America
Thank you for your business and for taking the time to share your feedback. Many blessings!
Melvin G.
06/2015
4.0
house cleaning
 + -1 more
The individual that supplied the service appeared too have a communication problem. we were scheduled to have the service the week before but the technician did not show up and we called and was told that they had car trouble and would let us know. We then after waiting for awhile, had to call back and was told that someone would be here in about an hour and then later in the afternoon we had to call and was told needed to reschedule, which we did and they showed up this time.
Description of Work: Furnished a technician for 4 hours of cleaning per my wife's instructions. Done a good job.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$131
Response from Maid In America
I do apologize for the inconvenience. I also had just had surgery for breast cancer and at that time there was a little mix-up, but I did call and work with you. Unfortunately, things do arise from time to time with any business, but I always strive to be dependable and usually we are. I was honest with you and we giggled a bit together, so I didn't get the impression you were upset. I also had 2 technicians on vacation and did my best to place you where you preferred. Thank you and once again, my apologies for the inconvenience.
Kirk A.
05/2015
5.0
house cleaning
 + -1 more
We were pleased with cleanliness of our home
Description of Work: Cleaned our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Maid In America
Thank you so much for that feedback. My goal is that you will use us again, so I know that every experience needs to be a great one for you to call us again. Blessings!!!
Karen S.
04/2015
5.0
house cleaning
 + -1 more
My husband and I both work from home and are on the phone a good deal of every day. We have long work hour and 4 dogs. Cleaning is the last thing we want to do. We have a 3000+ square foot house that we use approximately half of and rarely go in the other portions. Vicky, the owner of Maid in America, was not only kind and accommodating, she was the only one of any cleaning companies I called that was willing to work with and accommodate our need for an early cleaning and prompt, customized service. Sharon, the lovely lady who came to complete the work was on time, courteous, friendly and DETAILED. She cleaned the seal on my dishwasher in my initial deep cleaning for goodness' sake! My husband and I have allergies, particularly to strong smells so we have taken years to discover the cleaning products we can use and no one even batted an eyelash at using my very specific products. Yes, I am the epitome of a pain in the rump customer on this. I am extremely particular about things going where they go, and trust me I notice the slightest angle change. I could only find one picture frame that was not back in the right spot ( it was off my a 1/4 of an inch or so) ... Like I said pain in the rump. Needless to say I cannot say enough good things about the work performed my Sharon and Vicky's willing to accommodate our schedule!
Description of Work: Cleaned my entire house top to bottom!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid In America
It is an honor to be able to take the stress away from your life so that when you do have free time it is spent with your husband! We do try to be as accommodating as possible, but it is very nice to hear when it is appreciated to the point that my client feels such relief. Thank you very much for your kind words. It will be my pleasure to be of service!
Julie P.
02/2015
5.0
house cleaning
 + -1 more
I couldn't be more pleased than I am with Maid in America's service. I have been so impressed with the great deal of personal attention that the owner, Ms. Bates, has provided by personally returning phone calls and emails. Maid in America's rates are so reasonable, and Ms. Bates is willing to remove areas that don't need cleaning as often, or add services, to meet the needs that are particular to your home or budget. It was such a treat to come home to our clean house, a handwritten note from our cleaning technician, and our coffee gift card (left b/c it was our initial cleaning with their service). I am delighted to have found Maid in America after having a less than favorable experience with a different cleaning service.
Description of Work: Cleaned my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Maid In America
I am so happy to hear how pleased you are and to know that we have taken away the stress that you use to feel from a negative experience with the other company you had been using. Your home is actually very clean and should be easy to care for, but not everyone in this business knows what they are doing. I appreciate your generous comments and am looking forward to serving you. God bless!
Stephen W.
02/2015
5.0
house cleaning
 + -1 more
It was great. She was super friendly and really understood what I needed. She did a great job.
Description of Work: She cleaned the house based on the rooms I told her.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Maid In America
Thank you so much for taking the time to review your service with us. I hope to be of service again in the near future.
Rebecca Lynne H.
01/2015
5.0
house cleaning
 + -1 more
They were outstanding in every area! The girl that came did a wonderful job cleaning! She even cleaned around the faucet with a toothbrush. I just loved the way the owner conducts her business- very professional! They are so easy to work with- I just love them!
Description of Work: I purchased a Big Deal for $115 for 3 Hours of Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Maid In America
You are such a very sweet person. I know that you have physical limitations which limit you with specific details relating to your hands. I am just very thankful that you felt comfortable using our service to help you with those areas. I recall our initial conversation in which you even needed us to take some items up your stairs for you as a part of your service. Customizing a cleaning program to suit the individual needs of a client is what we do and I am glad it helped you! I look forward to serving you!! Have a blessed weekend!
Rebecca H.
01/2015
5.0
house cleaning
 + -1 more
We love our technician, Heather. She is thorough and does a good job. She uses the time wisely and gets the job done efficiently. Never had a complaint or concern about her. The owner, Vicky, has also been wonderful to work with; she's very responsive and reasonable. I appreciate her communications and reminders. While professional at all times, she is also personable and makes it clear that she cares about our satisfaction and the quality of cleaning service her business provides. We are happy we found "Maid in America."
Description of Work: Our technician does a monthly cleaning of the house, all of the standard duties. She has done a wonderful job each time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Maid In America
I a so happy to hear you are pleased with our services. Now that your daughter is away in college you have found more time to enjoy the benefits of treating yourself to a cleaning service. You deserve it! You have a beautiful estate and my technician always enjoys coming to your home. Thank you for taking the time to send this review and thank you for your business!
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Service Categories
House Cleaning
FAQ
Maid In America is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 AM
Tuesday: 9:00 AM - 4:00 AM
Wednesday: 9:00 AM - 4:00 AM
Thursday: 9:00 AM - 4:00 AM
Friday: 9:00 AM - 4:00 AM
Maid In America accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Maid In America offers free project estimates.
No, Maid In America does not offer eco-friendly accreditations.
No, Maid In America does not offer a senior discount.
No, Maid In America does not offer emergency services.
No, Maid In America does not offer warranties.
Maid In America offers the following services: House Cleaning. Office Cleaning. Interior Window Cleaning. Grout Cleaning.