graham plumbing

This story starts out with a leaking hot water heater that flooded my basement. I chose Angie's List as my search for a plumber. Brian Graham replied in seconds at 9:34 a.m. to the need for an immediate plumber stating he could perform the work in the same day. After waiting until late afternoon to contact him about his ETA, he states he's running behind at another job. His tech eventually shows up close to 7:30 p.m.; I should have known at this time that I chose a BAD one. Brian quotes a top of the line Rheem hot water heater and the quote will be a maximum of $1500.00. but that is only if additional work is required other than a typical replacement. We even discussed a cheaper heater but he insisted that is the way to go. He even states, "when you go to sale your house, people will look at the brand of heater"! Requested a receipt so that we could have the water and sewage bills prorated due to flooding. Brian continues to promise to get it however it still never comes. After looking at the water heater identification tag and researching it, turns out Brian installed the absolute CHEAPEST water heater that Home Depot sales and still charged $1500.00. Now he doesn't even attempt to get back with me. My advice to all 1. Higher a REAL plumber because he certainly is not. 2. NEVER hire this one, run with your check book or credit card as far away from him as possible.